Data Entry Recruitment Team

FAITH ISHA JENG

P. O. Box TS ***, Mallam

Tel: +233-*********

Email: **********@*****.*** OR ************.*****@*****.*** OBJECTIVE

I am looking for a challenging position that will allow me to apply my educational knowledge in different business areas. I combine effective communication skills with extensive product knowledge to identify opportunities and deliver a satisfactory outcome for both customer and company whilst working alone and as part of a larger team.

PERSONAL ATTRIBUTES

• Data Entry Skills

• Proactive

• A great team player with a sense of devotion to duty

• Excellent Communication and Interpersonal Skills

• A good communicator with an excellent command of both written and oral English

• Ready to learn and handle new roles efficiently and effectively. KEY ACHIEVEMENTS

• Certificate in Leadership Role as a Secretary in the Arts and Cultural Club obtained during my High School in 2006

• Beauty Pageant Certificates: Miss Independence

• Miss KMC and Face of The Gambia, Recommendation Letter obtained at Bendavia Travel agency whilst I was under probation.

CLERICAL SKILLS

• I prepare, record, check over and proofread correspondence, invoices, reports and relevant material

• Organize travel schedules and book reservations

• Set up and uphold manual and automated information filing systems

• Assist in sourcing data for computer entry by compiling and sorting information; establishing entry priorities.

• Maintain data entry requirements by following data program techniques and procedures. EMPLOYMENT EXPERIENCE

FARA -3years 11 months as Conference and Logistics Assistant Leo Dynasty Travel and Tour - 1 year as a Manager for Travels. Gambia Bird Airlines Ltd-. 2 years as customer care and Sales and Ticketing Agent. Esam Private Security Services - 2years experience as a Personal Secretary. Bendavia Travel Agency (Air Nigeria) - 2years experience as a Ticketing and Sales Agent. Malak Chemist Pharmacy - 6months internship as an assistant clerk. Conference and Logistics Assistant

FORUM FOR AGRICULTURAL RESEARCH IN AFRICA Feb 2017-Dec 2020

• Ensure timely preparation of Travel Authorization forms

• Makes ticket reservations at reasonably negotiated rates & ensures timely issuance of tickets as necessary at the most economical rate, using the most direct route to/from the destination and ensures that all travel payment requests are prepared and authorized.

• Plans and organizes to ensure that the necessary hotel accommodations are made for all FARA organized events and all participants are given up-to-date logistics information on the conference/meeting plans.

• Works closely with the conference & Logistics Officer as well as the FARA Administrative Assistants to establish a standard list of conference/meeting needs e.g. stationeries and other logistical support as necessary

• Ensures vehicle maintenance,road worthy,insurance and registration is done on time.

• Manages fuel for all vehicle and update accordingly in system .

• Logistical arrangements for workshops and conferences.

• Provides vehicle report to the Finance team and Audit Manager.

• Ensures that store items is always in stock for meetings and conferences .

• Receives request by mail to release store items

• Performs any other duties that may be assigned from time to time by Supervisor Manager for Sales and Ticketing

LEO DYNASTY TRAVEL AND TOUR Sep 2015-2016

-Prepared Ticket Sales settlement report and managed the Travel and Tour office. Airline Ticketing & Reservation Executive

GAMBIA BIRD AIRLINE 10 Sep. 2012 - 2014

• Issue airline tickets

• Confirm and modify flight reservations

• Compile and generate passenger manifest

• Prepare and locate records and information for customers and colleagues

• Ensure that colleagues and customers follow proper procedures

• Keep records and information

Personal Assistant

ESAM PRIVATE SECURITY SERVICES Dec 2008 - May 2010

• Implementation of security policies and procedures by ensuring that the rules and regulations were carried out properly by recruited security.

• Conducting of regular budgets and expenses in Esam Private Security Services.

• Ensuring Security for movement and visits via proper vigilance and pro-activeness during call of duty assignments, such as serving the Government for a month before finally employed and ensuring peoples safety both at office and Houses during working Hours.

• Preparing and updating security reports documents by evaluating and

• Preparing adequate data and records for system update.

• Gathering intelligence information and using intelligence to support security

• Needs and objectives of the company through finding solutions to difficulties in

• Existence and being proactive towards unforeseen difficulties. Sales and Reservation Agent

BENDAVIA TRAVEL AGENCY Aug 2010 - Sep 2012

• As a Sales and Ticketing Agent at Bendavia Travel Agency, carry out the duty to issue Tickets, send and receive emails, receive calls for enquiries and Customer Service. In case of flight Cancellation

• Assisted in the day to day administration of activities in the organization by

• Receiving clients, overseeing clients mails and complaints, channeling and

• Directing such complaints to the right department for solution and reverting back to the clients using secured information technology tools such as the switchboard.

• Attending to associate phone calls, handling walk in visitors (clients) and doing sales entry work in order to make payments to Air Nigeria Airline as Bendavia was the General Sales Agent (GSA).

• Prepared and updated daily Ticket Sales Settlement Report (T.S.S.R)

• Managed and assisted basic arrangement for clients visit and board meeting in the absence of front desk assistant.

• Conducted of regular outgoing and incoming emails and filing them were management could see it.

Assistant Clerical Officer

MALAK CHEMIST PHARMACY May 2007 - Nov 2007

• Restocking supplies and keeping accurate records of what materials are coming in and going out of the pharmacy

• Taking inventory and ringing up customers.

• Reports and documented incidents and activities. Responsible for all functions related to the physical handling of orders. Received and stored supplies after computing; and retrieved necessitated documents. Assisted in stocking shelves and maintaining inventory. TECHNICAL EXPERTISE

• Computer: Spreadsheet, word processing, database management, typing speed: 50 WPM

• MS Office: Word, Excel and PowerPoint

OTHER TRAINING/CERTIFICATES

• CERTIFIED GDS AMADEUS(BENDAVIA TRAVEL AGENCY)

• AVANTIC SYSTEM (GAMBIA BIRD AIRLINES)

• CERTIFIED AIRLINE TICKETING (GAMBIA BIRD AIRLINES AND AIR NIGERIA AIRLINES)

• BIBLE UNIVERSITY ONLINE DEGREE OF CERTIFICATE IN BIBLICAL STUDIES 22ND JULY 2013

CORE SKILLS

• Organization, Typing, Attention to Detail,

• Analyzing Information, Results Driven, Energy Level

• Gather information systematically to establish facts & principles.

• Manage time effectively, prioritizing tasks and able to meet deadlines. EDUCATIONAL BACKGROUND

MAY 2017-JULY 2021 MARSHALLS UNIVERSITY AFFILIATED TO U.C.C. DEGREE PROGRAMME IN TOURISM AND HOSPITALITY (UP-TO-DATE)

Jan 13 - June 16 Aviation Institute of Excellence - I.A.T.A/ U.F.T.A.A Foundation in Travel

&Tourism May – Jul 2012 Alliance Francaise Gambia (A1.1 Level) Jul –Aug 2009 Jollof Tutors Institution (Information Technology Level 2 & 3) Jan - Apr 2007 Humanity First Institution from (Information Technology Level 1) 2003 - 2006 Saint Joseph’s Senior Secondary School Referee: On Request

The above is true description of my work experience, school and skills I have obtained during the past and present years.

I hereby look forward in hearing from you.

Ms. Faith Isha Jeng

Contact this candidate