Human Resources Customer Service
Resume:
IMAH ETETIM SAM
To strive for excellence and precision at all times. To work with existing staff,
facilities and contributing the best of my abilities and to improve the organizational objectives, goals and targets
PROFESSIONAL EXPERIENCE
SPEEDAF EXPRESS – Oregun, Ikeja, Lagos state.
Warehouse Keeper 2024
Coordinate arrangement of rotation of warehouse cargo and items
Facilitate compliance height, weight and special handling requirement in stacking, moving, arranging items on pallets accordingly to storage plan.
Implement continuous activities and performance improvement strategies.
Implement methods and techniques to manage dangerous goods.
Review warehousing quality issues in a timely manner.
Report warehouse incidents.
Perform stock control, housekeeping operations of warehouse cargo and items.
Execute measures to address operational shortfall, maintenance or repair needs.
Coordinate trans-shipment and trans-loading operations.
Shipping and receiving deliveries, conducting stock checks, documenting warehouse transactions and records, and storage of inventory. HOTEL DE-HILLS– Akwa Ibom state
Human resources/Supervisor 2022 - 2024
Interview and assess job candidates
Manage compensation and benefits plans.
Oversee employee attendance and working schedules including paid time off, over timing and breaks.
Report on employee turnover rate.
Organize employee records.
Implement employee retention programmes i.e (end of the season bonuses)
Coordinate accommodation, catering and transport for staff when necessary.
Schedule trainings for all employees i.e (customer service skills training)
Oversees the day-to-day performance of employees.
Evaluating performance and providing feedback.
Helping to resolve employee issues and disputes
Time management
TARABA STATE COLLEGE OF NURSING AND MIDWIFERY– Taraba State Receptionist 2019 – 2020
Answering incoming calls
Take reliable messages
Computerized files.
Database and record management.
Office management.
Attend to visitors.
Order supplies and curriculum needed for classroom
Perform clerical duties such as copying, emailing, sorting mail etc. Referees
Available on request
Contact
Address
Oworonshoki, Lagos
Phone
*************@*****.***
Education
UNIVERSITY OF UYO
-BSC-
(Sociology and Anthropology)
2019
COMPREHENSIVE HIGH
SCHOOL, OKOSSI
(SSCE)
2007
GOVERNMENT PRIMARY
SCHOOL, EWEME
(FSLC)
2001
Trainings/Certification
CERTIFICATE OF
PROFICIENCY IN HUMAN
RESOURCES MANAGEMENT
-2020
PROFESSIONAL DIPLOMA IN
COMPETITIVE
STRATEGY - 2020
NATIONAL YOUTH SERVICES
CORPS (NYSC) - 2019
CERTIFICATE OF
PARTICIPATION IN LEGAL
AID COMMUNITY
DEVELOPMENT SERVICES
(CDS) - 2019
Awards & recognition
Employee of the month for two
consecutive months at Hotel De
hills
Personal Profile
Excellent in communication and
writing skills.
Self-motivated and target oriented
Work efficiently in a team.
Ability to work with little or no
supervision.
Attention to details.
Ability to work under pressure.
Personal Data
Sex- Male
Nationality- Nigerian
Language Spoken –
English, Efik & Ibibio
Contact this candidate