Service Technician Tech
Resume:
Robert Brooks
*** ****** ***, *******, *****, MD (US)
yylb4559@ gmail.com
PROFESSIONAL SUMMARY
started my electeical career 2008 in maryland as a helper for Smyth Electric. after a brief stint there i started at Ch.
Attick electric at which time i enrolled in 4 year apprenticeship program. at this company i did all commercial and
industrial work. upon graduation of apprenticeship with 98% average i became foreman and ran my own jobs. i did
‘mainly industrial work on hazardous locations such as Waste Water Treatment Plants and water purification plants
on county/state facilities as well as military bases. these projects required meticulous planning, use of all corrosion
resistant and explosion proof materials. lots of pve coated rigid conduit (Ocal / Rob Roy) to run 480 volt power, 24
volt control and 4~2oma controls. had to install massive motor control centers and SCADA systems. became
proficient at control wiring, ladder diagrams etc... as well a fire alarm installations. continued this type of work in
the DMV area until i relocated to myrtle beach SC where i worked as a Service Technician. i would routinely do S10
profit for the company each week and up to $70k a month. attended service tech sales training with Charlie "tech
daddy” Greer in ft. myers florida where i leaned alot of things i was doing were good and many new things i did
not know. i beleive working as a service tech suits me perfectly as i have never had a call where i could not diagnose
and repair an issue, i am great with customers and understand that everyone is different therefore you must adapt
to your customer when expressing your recommendations. i routinely outperformed my peers while maintaining
honesty and integrity. nobody will ever come behind my work and say i recommend things that werent necessary or
that i ripped off anyones mother etc...i also enjoy putting my customers at ease and making them feel safe in thier
home.
EMPLOYMENT HISTORY
Service Technician, Charles County Electric . Waldorf, MD
Oct. 2022 - Present
Service Tech / Foreman
served as electrical foreman for new construction and remodels of various commercial projects.
also served as electrical service technician for residential, commercial and industrial locations. This includes
receiving a service call, contacting customer to verify address and arrival time, troubleshooting to diagnose the
problem, providing the customer with repair/replacement options and the price for each option, completing the
repair install upon price approval or scheduling to complete the work in the future. also provide estimates for
replacing or installing new equipment.
Service Tech, Carolina Cool. Myrtle beach, SC
‘Apr. 2021 ~ Sep. 2022
served as electrical service technician and electrical
recived list of service calls from dispatch where i would coordinate arrival time with customer, arrive on site to
determine the electrical requirements for installation of new plumbing/vac equipment as well as the pricing for
the installation. provide estimates for installation of new backup generator and associated equipment. troubleshoot
clectrical issues and provide options to correct the issues as well as pricing and complete the work or schedule for
later date. also ran service calls for commercial and industrial locations during the workday as well as after hours
for emergency calls. on new construction of commercial/industrial locations as well as large remodel projects i
served as electrical foreman.
Service Tech and Instructor, Mister Sparky. Myrtle beach, SC
‘Aug. 2018 - Sep. 2021,
Served as service technician and also taught NEC class twice a week for the entire company. this consisted of
teaching how to navigate and interpret the National Electric Code. creating quiz's and tests to gauge the level of
comprehension of the other techs and determining how to structure each class. i would draw examples on the board
and then have them determine what type and size conduit is needed, breaker sizing, wire sizing, transformer sizing
and sizing of primary and secondary overcurrent protection, voltage drop calculations, sizing motor circuits,
required outlet locations and spacing, required gfci,afci and dual function requirements etc...
EDUCATION
Independent electrical contractors cheasepeake chapter, Waldorf, MD
Electrical Apprenticeship, May. 2012
SKILLS
Service Technician - Expert
Construction Foreman - Expert
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