Human Resources Specialist
Resume:
B
Kizzy Baker
********@*****.***
Lewisville, Texas 75067
SUMMARY
Hardworking Human Resources Specialist bringing over 14 years of experience in sitting at collective bargaining table to resolve conflicts and mediate discussions. Excellent oral and written communication, organizational and problem-solving skills. Looking to apply knowledge and abilities to challenging new role.
SKILLS
Human Resources
Labor Relations
Onboarding and Orientation
Conflict Prevention
Personnel engagement
Compensation and benefits
Training and mentoring
HR analytics
Risk Management
Employee Relations
New Employee Orientation
Legal Compliance
EXPERIENCE
TA Specialist/Human Resources Specialist/Administrative Remote, TX
CVS Health – Contract- Sep 2023 to May 2024
Provides full cycle recruitment which maintains relationships with hiring managers within a business and sub-region; develops relationships with key decision-makers
Managed all calendars for all departments to arrange meetings and travel
Sort and distribute department mail, file payroll department documents, compose and type department correspondence, audit daily and hourly time sheets each month for correct data and budget assignments worked with in Workday
Provided and support with all projects within the HR and IT teams
Manages the beginning to end staffing process within the sub- region; implements sourcing strategies within the sub- regions, screens candidates, provides a short list of candidates, coordinates interviews, creates offer letters, and facilitates relocation
Counsels with managers on the hiring process and ensures that managers are in compliance with corporate and government policy.
Identified and analyzed trends in employee relations issues.
Provided advice and guidance on employment law, policies, and procedures.
Conducted investigations into workplace complaints and grievances.
Facilitated training sessions on topics such as performance management, harassment prevention, diversity.
Assistant Manager/Recruiter/Administrator
Plano, Texas
Nurse Next Door/ May 2023 to Sep 2023
Review and coordinate accommodation requests by engaging in the interactive process with the employee to understand needs, and finding and implementing (organizing or ordering) an appropriate solution for the accommodation request
Worked with managers to maintain employee's performance that always worked with organizations goals
Created vlookups and created different data visualizations reports using bar chart, line charts
Processing on boarding with I-9's right to represent W-4, recruitment marketing
Processed health insurance enrollments, status changes, terminations, COBRA, and beneficiaries
Addresses end-user support cases as assigned
Managed all calendars for all departments to arrange meetings and travel
Troubleshoots and resolves production support issues and resolves defects timely and with exceptional customer service.
Coordinated with other departments to ensure smooth flow of operations.
Facilitated communication between employees and management to ensure effective flow of information across departments.
Resolved conflicts between staff members through mediation or other methods of dispute resolution.
Advised management on disciplinary procedures, terminations and grievances.
SR. Recruiter/Employee Relations Specialist
Dallas, TX
High Profile/ Oct 2019 to Apr 2023
(Contract) Wells Fargo and Calibor Home Loans
Provides full cycle recruitment which maintains relationships with hiring managers within a business and sub-region; develops relationships with key decision-makers
Set up and gave interviews through our ATS system Workday
Reviewed job descriptions for accuracy and compliance with legal requirements.
Provided advice and guidance on employment law, policies, and procedures.
Facilitated training sessions on topics such as performance management, harassment prevention, diversity.
Analyzed employee feedback surveys to identify areas of improvement or potential risks within the organization.
SR. Recruiter/HR Generalist/Administrative- Dallas, TX
Catapult Health/ Feb 2017 to Sep 2019
Conduct new hire orientation
Set up and gave interviews through our ATS system ICIMS
Immigration process which I worked with outside legal counsel for assistance
Ability to manage multiple, high priority tasks and adjust to shifting priorities, while meeting deadlines
Created vlookups fir Healthcare
Facilitate training for the organization including anti-harassment, interview skills and manager training
• Managed all calendars for all departments to arrange meetings and travel.
Received inbound calls to help with benefits and any other questions in HR.
Manages the Leave of Absence, FMLA and worker's compensation programs, reports and claims
Full cycle recruiting and Processing on boarding with I-9's right to represent, W-4.
Cultivated relationships with employees to ensure their well-being and engagement levels are maintained at a high level.
Advised managers on effective communication techniques for handling difficult situations involving employees.
SR HR Generalist / Recruiter (Hewlett Packard, Boeing) (Contract)
Dallas, TX
Adecco Staffing/ Mar 2015 to Sep 2017
Plan, develop, organize, implement, direct and evaluate the organization's Human Resource function and performance
Respond to phone calls and emails from employees, managers, Employee Relations Advisors and HR Business Partners who need advice about a leave of absence or accommodation
Processed health insurance enrollments, status changes, terminations, COBRA, and beneficiaries
Created vlookups and created different data visualizations reports using bar chart, line charts for aviation
Advice and counsel employees through the complex aspects of the leave of absence process including providing guidance about their payroll and benefits while on leave as well as the different type
Partner with Legal and Employee Relations to discuss recommendations surrounding employees on individualized performance.
HR Generalist/Recruiter/ Administrative Dallas, TX
University General Hospital/ Aug 2014 to Dec 2014
Builds applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and Internet sites; providing organization information, opportunities, and benefits; making presentations
Determines applicant requirements by studying job description and job qualifications
Set up and gave interviews through our ATS system Workday
Created vlookups for HR and created different data visualizations reports using bar chart, line charts
Accurately processed the bi-weekly payroll using Paychex for over 100 employees
Worked directly with management to discuss any errors or discrepancies with payroll
Administer employee benefits and interpret plan documents to effectively communicate benefit programs.
HR Manager
Dallas, TX
Stevens Transport/ May 2013 to Mar 2014
Plan, develop, organize, implement, direct and evaluate the organization's Human Resource function and performance
Created vlookups and created different data visualizations reports using bar chart, line charts plus heat maps for drivers
Participate in the development of the company's plans and programs as a strategic partner, with emphasis on talent requirements and impact
Establish credibility throughout the organization with management and employees in order to be an effective listener and problem solver
Translate strategic and tactical business plans into HR strategic and operational plans
Set up and gave interviews through our ATS system myStaffing pro.
Coordinated and conducted employee onboarding activities.
Provided guidance on employee relations issues such as performance management, disciplinary action, grievances.
Monitored compliance with applicable labor laws and regulations.
Advised managers on effective resolution of employee relations issues in a timely manner.
Facilitated training sessions for managers on topics related to employee relations including harassment prevention, diversity awareness.
Corporate Recruiter
Irving, TX
PDS Tech/ Jul 2012 to May 2013
Viewed, sorted and qualified suitable candidates for open positions including executive positions such as CEO, CFO
Accurately processed the bi-weekly payroll using ADP for over 100 employees
Set up and gave interviews through our ATS system ADP
Worked directly with management to discuss any errors or discrepancies with payroll processed manual checks for terminated employees as required by State law
Verified data entry of new hires, terminations and various status changes.
Customer Service SR
Dallas, TX
XO Communications/ Mar 2010 to May 2012
Created tickets for business customers that service were having issues or were completely down
Logged into routers and provided troubleshooting to determine the issue and provide resolution.
HR Manager
Shreveport, LA
Bellsouth/AT&T/ Oct 2004 to Jan 2010
Created group benefits databases, FMLA, LOA, Short and Long Term Disability, Employee Relations Investigations
Developed and implemented orientation, training and incentive programs
Managed leave-of-absence programs and personnel records
Set up and gave interviews through our ATS system Workday
Recruited over 400+ people to help open new company, including executive positions within a 2-week time frame
Guiding the start-up and management of a full spectrum of HR operations, recruitment marketing, systems and programs
Research, analyze, prepare and present hiring statistics to Human Resources Director
Partnered with senior management to create HR policies and procedures
Set-up bi-weekly payroll using ADP and QuickBooks
Created vlookups and created different data visualizations reports using bar chart, line charts
Sort and distribute department mail, file payroll department documents, compose and type department correspondence, audit daily and hourly time sheets each month for correct data and budget assignments.
Provided guidance on employee relations issues such as performance management, disciplinary action, grievances.
Organized special company and team-building events to increase employee collaboration, trust and communication.
Enhanced employee welfare by adhering to established procedures for duration of investigations and disciplinary actions.
Completed data analysis to determine requirements for cross-training programs.
EDUCATION AND TRAINING
Bachelor of Science: Clinical Child Psychology
University of North Texas At Dallas Dec 2007
Dallas, TX
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