Account Manager Customer Relations

Cynthia Albano

208-***-**** • ********@*****.*** • Boise, ID 83704

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Summary

Skills • Administrative Oversight

• Marketing

• Customer Relations

10/2006 - 05/2012

Owner/ Manager of EBay Store, Self Employed Web, ID 09/1992 - 09/2010

Director, American Business Council Of Oman, Muscat, Oman, ID 12/1991 - 05/1992

Account Manager, Muscat Advertising, Muscat, Oman, ID Experience

• Did all buying, selling, administration and promotion.

• Cultivated and maintained relationships to promote positive work culture.

• Developed and presented new ideas and conceptualized new approaches and solutions.

• Planned and implemented strategies to grow revenue.

• Handled all membership, administrative, promotional and board functions.

• Coordinated all activities and meetings

Built strong referral network to generate new business opportunities for attendees and members.

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• Coordinating with US Embassy for speakers, networking, and events. Prepared presentations for board meetings summarizing key developments within the company.

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• Oversaw daily operations, optimizing efficiency and productivity.

• Drove customer satisfaction by addressing concerns or feedback promptly.

• Oversaw multiple accounts and worked diligently to meet and exceed performance goals.

• Acted as main point of contact in matters relating to client concerns and needs.

• Developed successful customer relationships to boost sales opportunities.

• Copywriting

• Addressed customer questions and concerns regarding products and services. 05/1990

Bachelor Of Arts, Political Science

University Of San Francisco, San Francisco, CA

05/1990

Graduate, St. Ignatius Institute

Education And

Training

University Of San Francisco/ Oxford, San Francisco/ Oxford England

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