Devops Engineer Helpdesk Support

Lalitha C

Ó +1-762-***-**** R ***************@*****.*** linkedin.com/in/lalitha-c-494855249

Professional Summary

Experienced IT professional with over 5 years in DevOps Engineering, adept in Build and Release Engineering, Helpdesk Support, and System Administration. Proficient in cloud platforms like GCP, AWS, and Azure. Strong expertise in CI/CD implementation, container orchestration with Kubernetes, and infrastructure provisioning with Terraform and Ansible. Notable accomplishments include streamlining CI/CD pipelines, optimizing cloud resource allocation, and enhancing data security. Recognized for effective problem-solving, mentoring junior team members, and driving cost-saving measures.

Technical Skills

• Cloud Platforms: GCP, AWS, Microsoft Azure

• Identity and Access Management: IAM, RBAC, Security Audits

• CI/CD Tools: Jenkins, GitHub Actions, Bamboo, GitLab CI

• Amazon Web Services: EC2 - S3 - RDS - IAM -Cloud Formation - VPC

• Containerization: Docker, Kubernetes, EKS, AKS

• Azure Services: VNET - VM - BLOB STORAGE - AAD - AKS - ACR

• Scripting Languages: Shell (Bash), Python, PowerShell, Perl, SQL

• Monitoring and Logging: Prometheus, Grafana, ELK Stack, Cloud Watch, Nagios

• Infrastructure as Code: Terraform, Ansible

• Version Control: Git, GitHub, Bitbucket

• Collaboration Tools: Jira, Azure Boards, Slack, Trello

• Operating Systems: RHEL/CentOS, Ubuntu/Debian, Linux - Windows - Mac

• Databases: MySQL, PostgreSQL, SQL Server, Oracle, Cassandra Professional Experience

Senior DevOps Engineer BBI USA, Schaumburg, IL (Client: American Eagle) Oct 2022 - Jan 2024

• We support the data operations by providing infrastructure for various teams working on data analysis projects. This includes data science models, data extraction/transformation processes (ETL jobs), and more.

• Worked on google cloud platform (GCP) services like compute engine,cloud load balancing, cloud storage, cloud SQL, stack driver monitoring and cloud deployment manager.

• Implement object lifecycle and retention policies for GCS buckets.

• Automate infrastructure provisioning and application deployment using Infrastructure as Code (IaC) tools like AWS CDK Python, Terraform.

• Proficient in creating CI/CD pipelines using Jenkins, enhancing build and deployment process.

• Prepared Jenkins and Azure pipeline (Pipeline As Code), for automated Builds and Deployments to Kubernetes Cluster (EKS),(AKS) and Cloud Build.

• Performed rolling updates on EKS and AKS cluster, when new source code is released.

• Deployment of application workload to run on Kubernetes cluster using the ARGO CD/Helm Chart

• Centralize knowledge with Confluence docs and track team tasks in Jira.

• Automate deployments (Cloud Functions, BigQuery, Dataflow, Composer DAGs) using Bamboo-integrated shell scripts. Maintain scripts seamlessly with updates.

• Resource Provisioning: Set up new Pub/Sub topics (messaging system).

• Configured network and server monitoring using Grafana, Prometheus, ELK Stack, and Nagios for proactive issue detection.

• Installed Python packages and connectors on Dataproc clusters for seamless data processing operations. DevOps Engineer Mold-Tek Technologies, Hyderabad, IN Mar 2018 - May 2022

• Automated CI/CD processes across multiple applications, improving deployment efficiency.

• Developed CI/CD workflows with integrations on cloud platforms using Git, GitHub, Sonar, Nexus, Terraform, Ansible, Docker and Kubernetes.

• Implemented and optimised Jenkins CI/CD pipelines, integrating Git GitHub for seamless deployment.

• Leveraged Terraform in AWS to automate setup and configuration within the Virtual Private Cloud (VPC).

• Established and maintained robust logging and monitoring subsystems using tools like Elasticsearch, Prometheus, and Grafana.

• Configured Azure AD Connect, ADFS authentication, and Azure Service Bus to seamlessly integrate on- premises and cloud environments.

• Managed corporate applications within GitHub repositories, ensuring efficient code management.

• Automated Azure resource creation and maintenance with PowerShell scripts and ARM templates, coordinating migration timelines and risk mitigation with cross-functional teams.

• Automate infrastructure provisioning and application deployment using Infrastructure as Code (IaC) tools like AWS CDK Python, Terraform.

• Manage the entire software delivery lifecycle with CI/CD pipelines implemented in Jenkins or GitLab.

• Built Docker Images and shipped images to docker registry and AWS ECR, Azure ACR and deployed to production clusters on AWS EKS and Azure AKS.

• Deployment of application made for our internal use over docker container and workload to run on Kubernetes cluster.

• Designed and executed automated server build management and deployment processes using Jenkins, Ansible, and other tools.

• configure and manage cloud-based services including AWS ECS, EKS, Cloud Native stack, GCP GKE, and App Engine.

• Configured network and server monitoring to facilitate timely issue resolution.

• Utilized Docker for container-based deployments, working with Docker images and Kubernetes.

• Engineered an event-driven ETL automation solution using Azure Functions and Logic Apps. Education

Bachelor of Science (B.Sc.) - Geology Bhavans New Science College, Hyderabad May 2003 - May 2008 Certifications

• Google Cloud Certified Associate Cloud Engineer - 2023 Honors & Awards

• Best Employee of the Month - BBI USA (2023)

Additional Information

• Strong problem-solving and analytical skills with a focus on continuous improvement.

• Excellent communication and collaboration skills, fostering cross-functional teamwork.

• Proven ability to manage multiple projects and meet deadlines in a fast-paced environment.

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