Hayden casto
Professional Summary:
Enthusiastic and dedicated individual with a proven track record of delivering exceptional customer service in diverse retail and food service environments. Possessing two years of experience as a Publix bagger, six months as a Chick-fil-A front-of-house employee, and three months as a worker at Marble-Slab Creamery. Adept at multitasking, ensuring customer satisfaction, and contributing to team success.
Work Experience:
Front-of-House Employee
Chick-fil-A, 180 pooler parkway
May 2022 - November 2022
●Provided outstanding customer service by greeting patrons, taking orders, and ensuring orders were accurate and delivered promptly.
●Maintained a clean and organized dining area, including tables, condiment stations, and restrooms, to uphold the brand's high standards of cleanliness.
●Collaborated with team members to efficiently handle high-volume periods, contributing to a positive dining experience for customers.
●Demonstrated strong communication skills by effectively conveying menu offerings, promotions, and company policies to customers.
Bagger
Publix, the market at rice hope
November 2022 - April 2024
●Efficiently bagged groceries for customers, paying attention to bag weight, item placement, and customer preferences.
●Assisted customers with loading groceries into their vehicles, providing friendly and helpful service to enhance their shopping experience.
●Maintained cleanliness and organization of checkout lanes, ensuring a pleasant and efficient shopping environment.
●Demonstrated reliability by consistently adhering to assigned schedules and completing tasks in a timely manner.
Worker
Marble-Slab Creamery, pooler
January 2022 - May 2022
●Prepared and served ice cream and desserts according to customer orders, ensuring accuracy and presentation standards were met.
●Managed inventory and restocked supplies to support smooth daily operations.
●Operated cash register and handled transactions accurately, providing excellent service during peak periods.
●Collaborated with team members to maintain a clean and organized work environment, contributing to a positive customer experience.
Skills:
●Exceptional customer service skills
●Strong communication and interpersonal abilities
●Ability to multitask and work efficiently in fast-paced environments
●Attention to detail in order accuracy and presentation
●Team player with a positive attitude and strong work ethic
●Proficient in cash handling and basic math skills
References:
Available upon request