SCOTT D. SMITH
Information Technology
PROFILE
.NET Full-stack developer. Azure DevOps, MVC & Razor C#, VB.NET, Identity Manager, SSMS DBA, RPA automation/robotics, technical sales, vendor relations, System architect. Industries: payment processing, medical, collections, banking, automation, government, claims
CONTACT
PHONE:
Location:
Phoenix, AZ 85044
Interest: Remote & hybrid roles
EMAIL:
*************@*****.***
LinkedIn:
https://www.linkedin.com/in/pianocomposer/
HOBBIES
Disc Golf
Jungian Life Coach
Composer
Dale Carnegie Leadership
WORK EXPERIENCE - SUMMARY
MiCamp Solutions, Team Lead, DBA, .NET Developer 1/21 – 5/24. Team lead, coached/mentored remote & offshore employees. Azure DevOps. SSMS DBA. System Architect, .NET Developer.
Health Information Management Systems, Software Engineer
2/17-11/20. SSMS, VBScript, ASP.NET, XML/XSL.
Robotics Process Automation (RPA) Consultant 10/16-2/17
Afni, Inc. Senior C# RPA Automation Developer 9/11 – 8/16
Wrote RPA apps in C# for call center and collections department.
State of Missouri via Rose & Associates, Oracle Team Lead, System Architect 2011 Hiring manager. DBA. System Architect.
Prairie Heart Institute, .NET Developer, Team Lead
2002-2010 ASP.NET experimental developer. ETL. Team Lead.
EDUCATION
University of Illinois Springfield
Organizational / Occupational Psychology
California State University, Chico
Computer Science, Operating Systems
Dale Carnegie Leadership Training – “Highest Achievement” 2004
Graduate assistant (GA) for 10 years in Central Illinois
P. 2: SKILLS; P. 3: NOTABLE PROJECTS; P. 4: DETAILS
REFERENCES AVAILABLE UPON REQUEST
SKILLS
.NET Full Stack: CSS, SQL, jQuery, MVC & Razor web GUI, DevExpress, WinForms, .NET C# & VB code for back-end business logic (console apps), JavaScript
Azure Cloud Services: Key vaults, SignalR, web services, SSMS DBs, VMs, DevOps
Technical Sales as IT director: Payment processing & banking merchants
Languages: C#, VB.NET, perl, XML 1.0, HTML, PHP
Software Complianc: PCI, HIPAA
Tools: Visual Studio. SSMS, Sublime
Team Leadership: Work with/mentor agile resources: remote/on-site/offshore team of developers, QA, GUI, PM. Mentored all levels. Ran meetings, assigned tasks, scrum master, recruited. Azure DevOps admin & deployment. SSMS administration. Security & disaster recovery. PCI & HIPAA software compliance. Promote SDLC change/project management.
Define and prioritize technology initiatives
Enforced coding standards/reviews.
Development and infrastructure, including business analytics and intelligence
Industries: Payment processing, call center, collections, healthcare industry, banking, petroleum, government, claims.
Administration: Adobe, Slack, Clover, Pax, Google Play Store, Apple Play Store, Scanii
Video Trainer: Zoom user-, agent- and sales-level video training
Robotics Process Automation (RPA): UiPath, Selenium (2024). Automation Anywhere, Pega and OpenSpan systems. Headless and non-headless automations.
Software Tools/Libraries: DocuSign, Newtonsoft, LogTail, BetterStack, Entity Framework, SignalR, RestSharp, SQL Server, DevExpress, Adobe, iTextSharp, MailKit, Crystal Reports, Zapier
APIs: Zoho, Fiserv (via Chilkat), MiCamp APIs, Iris POS APIs
NOTABLE PROJECTS/ACCOMPLISHMENTS
Agent Onboarding 2024 – MiCamp 2024: https://boarding.micampcorp.com
Designed, wrote, & supervised the creation of an MCV/Razor-based web page that used MS identity manager to submit and track merchant applications for payment processing. Estimated impact: $5,000/mo.
CRM (“Toolkit”) – MiCamp 2024
Designed, wrote and maintained WinForms “Toolkit” application that handled all database and payment processing for MiCamp Solutions. Estimated impact: $10,000/mo.
Merchant Onboarding 2024 – MiCamp 2024: https://merchant.micampcorp.com/
Designed, wrote, & supervised the creation of an MCV/Razor-based web page that used MS identity manager to provide reports, leads, financial information, and programming requests for payment processing merchant. Estimated impact: $2,500/mo.
Payment Processing Automation – MiCamp 2024
Designed and wrote a C# Selenium-based headless automation to assist in the collection of payment processing data. Estimated impact: $2,500/mo.
Collections Auto-Dialer – Afni 2016
Designed, wrote and maintained web app automation used by collections agents. Estimated impact: $7,500/mo. Won a cash bonus and was employee of the month.
Employee of the Month – Health Information Management Systems. 2018.
.NET web app used in PHI heart clinic to lower patient and insurance risk. – Prairie Heart Institute 2008
Designed, wrote and maintained web app used in the Prairie Heart Institute “heart clinic” to increase medication compliance. Estimated impact: $1) 500,000/yr. in lowered insurance rates 2) Saved 250 lives/year. Won employee of the year and was flown (all expenses paid) to Orlando ACA (American College of Cardiologists) where I presented the software with the then-president of the ACA, James T. Dove, MD.
Published article on interactive AJAX calendar control in .NET. Five Guys from Rolla, 2008ish. https://www.4guysfromrolla.com/
WORK DETAILS
1/21-5/24: Team Lead/DBA/Developer @ MiCamp, LLC, Phoenix, Arizona,
Overview: Helped run the IT department with 10+ software specialists (remote, off-shore, in-person) in Java, .NET, QA, PM, sales, GUI. Scheduled and ran meetings, scrum master, assigned tasks, principal software architect. Details below.
Key duties: Mentor/coach, back-end and front-end lead developer, SSMS Database Administrator, Azure DevOps manager.
SDLC & continuous improvement: Planned, gathered requirements, designed, architected, prototyped, demoed, implemented and maintained software solutions.
Back-end development: .NET full-stack development for console apps, services, RESTful API interfaces, certified DocuSign apps, PDF generators, RPA automations, Advanced SSMS for data layer & stored procedures.
Front-end developer: MVC 5 & Razor (bootstrap) web developer using JavaScript, jQuery, CSS, Full stack C# & VB. .NET Framework/Core. Used DevExpress for GUI and reporting. Used scaffolding for identity manager. LINQ, SSMS, & Entity Framework.
SSMS DBA: Database administrator for Azure SQL Server. Stored procedures, database design and normalization, account creation, performance indexing, views, foreign keys, COMMIT/ROLLBACK.
Team lead: Technical specialist in mentoring and guiding software design/architecture.
QA: Led team of QA specialists for regression testing scripts, checklists and quality control measures with sign-off.
Data warehouse/lake: Wrote/maintained background API-driven apps that collected data warehouse data and wrote SQL queries on-demand for executives and VPs.
RPA robotics: Wrote RPA apps in C# via Selenium library to run headless automations that saved $.
Tools: VS, Sublime, SSMS, Git, GitHub, DevOps, Jira.
Video training. Recorded/scripted 20+ Zoom videos for user-, agent- and sales- level training.
2/17-11/20: Developer @ Health Information Management Systems, Phoenix Arizona
Employee of the month, November 2018.
Duties: Reverse engineered and rewrote VBScript and C#/VB.NET web code. Wrote advance SQL scripts, VBScsript, ASP.NET (legacy), XML code & JavaScript to support a web-based mental health EHR, Support data warehouse via SSMS for large-scale BI analytics. Interact with customers, executives, Bas, PMs, and SMEs. HIPAA certified.
Used Outlook, Excel and PowerPoint for customer and departmental presentations. Mentored junior developers.
Tools: VS, TFS, SSMS, Profiler, Sublime, Fiddler, Postman.
2020-present: Jungian Life Coach https://www.facebook.com/groups/jungianlifecoach/
Duties: Guide paid clients in individuation and shadow integration work. Group work on accessible Jungian books.
2004-2014: Graduate Assistant, Dale Carnegie Institute, Springfield, IL
Duties: Took the class in 2004 and won “Highest Achievement” award. Was offered a recurring role as graduate assistant, where I assist the instructor and am responsible for one-third of the class members. Did that until 2012 for roughly 8 classes in and around Springfield, IL.
10/16-2/17: Consulting RPA Engineer @ PwC via Disys, Phoenix, Arizona
Duties: Write RPA automations in C# and VBA. Design and deliver PP presentations, do technical sales, analyze processes, fly to on-site work, write Windows RPAs for the banking industry.
Roles: RPA automation developer, PM analyst, technical sales, technical writer.
Tools: Automation Anywhere Enterprise Client, Pega OpenSpan Studio (certified), Visual Studio, Excel VBA, Adobe Pro.
10/11-8/16: RPA automation developer @ Afni, Inc. Bloomington, IL
Duties: RPA C# engineer. Wrote C# desktop and windows-based RPA apps in OpenSpan and UiPath in an agile environment. Wrote process workflows in Visio. Wrote GoAnywhere EFT/MFG scripts in XML. Maintained Java web pages via Eclipse for JBOSS using jQuery, JavaScript & Maven. Debugged via Chrome. Wrote dialers, automations, XML editors, and DLLs in C#. Use VS TFS and git source control using branching and merging. Used Resharper and Code Rush productivity tools. Trained/mentored associate developers. CSS, SFTP.
Project Manager. Trained and mentored junior PMs to maintain quality, timelines, burndown rates, timelines, and features-by-date for call center software automations running in an AT&T environment.
Awards: Employee of the month (2013?) and $ bonus for writing a dialer automation that saved ~ 5 FTEs.
2004-2014: Graduate Assistant, Dale Carnegie Institute, Springfield, IL
Duties: Took the class in 2004 and won “Highest Achievement” award. Was offered a recurring role as graduate assistant, where I assist the instructor and am responsible for one-third of the class members.
11/10-8/11: Consulting System Architect/Team Lead. Rose & Associates.
Duties: Hiring supervisor, lead developer, system architect. Wrote architecture and data flow UML documents via Visio. Wrote RESTful CRUD services to deliver JSON/POX data using WCF C# .NET and Entity Framework with LINQ to be consumed by Java and .NET apps. Wrote RESTful service on a TomCat Linux server in Java using Eclipse. Refactored VB.NET web code for fitness/unit testing. Wrote Winform apps in C# to FTP, unzip, resize, and insert images into a database using log4net. QA’d web software following a regression test script. Wrote MSI installers in C#. Wrote professional technical documentation, Use agile/scum processes via Rally.
Tools: SSMS, Toad, Oracle 10g, VS w/TFS
2002-2010: Team Lead/Developer & DBA @ Prairie Heart Institute (PHI), Springfield, IL
Duties: ASP.NET full-stack developer, SSMS DBA, system architect, hiring manager. C# and VB.NET and VBScript.
Projects: 1) web-based cardiovascular diagnostic interface with pharmacy API functionality that allows MDs and NPs and PAs to prescribe meds to pharmacies. Included drug interaction functionality via XML-based web service endpoints. 2) Wrote Crystal reports, 3) Supported code for Medinformatix CRM and MUMPS database. 3) Invented an AJAX calendar control. 4) SSRS/DTS reports. 4) WCF services. 5) certified in HIPAA. 6) HL7 interfaces.
Award: Was flown to Orlando ACA conference to present web-based cardiovascular clinical tool that saved PHI $500,000 annually in insurance premiums.
2000-2002: Software Developer, @ Nims, Decatur, IL
Duties: Wrote VBScript ASP.NET web-pages
1997-2000: Software Developer, @ PersonalCare Insurance, Springfield, IL
Duties: Wrote HL7 interfaces for state government. Wrote C and PHP and Perl apps.
HOBBIES / INTERESTS / VOLUNTEERISM
2017-present: Rotary club, Tempe Downtown, Arizona
https://www.facebook.com/rotarytempedowntown/
2020-present: Facebook Power Admin I am a certified Facebook Power admin for these groups: https://www.facebook.com/groups/creativebridge, https://www.facebook.com/phxjung, https://www.facebook.com/groups/JungStudyGroup
PUBLICATIONS
2013: Songwriter/Lyricist. Wrote and notated music and lyrics for The Track Home, a musical. Staged in Springfield, IL at 420 S. Sixth Street, Hoogland Center for the Arts.
Review: https://www.illinoistimes.com/arts-culture/track-home-the-musical-11455315
Video: https://www.youtube.com/watch?v=lS20Ny2fT9s
CERTIFICATIONS
CPR certification 2014
Certified in Pega OpenSpan Studio (RPA), 2012 & 2017.
REFERENCES AVAILABLE UPON REQUEST