General Admin, management, computer
Resume:
Curriculum Vitae of
Legari Dineo Christina
********@*****.***
Dineo Christinah Legari
cell : 067-***-**** / 076-***-****
email : ********@*****.***
address : E345 Mokgalong Str, Saron Section, Phokeng, 0335 Personal Info Full Names : Dineo Christina Legari
Gender : Female
ID number : 851***-****-***
Marital Status : Single
Citizenship : South African
Religion : Christian
Languages : Setswana and English
Education
Computerised Accounting and Bookkeeping [2019]
Careers IT (Durban) - Certificate
Certificate attached.
Public Relations N4 - N6 [2011]
Royal Bafokeng Institute (Rutenburg)
Certificates attached.
Subjects: Public relations, Communication, Computer practice, Office Practice and Information processing.
Bookkeeping to Trial Balance [2007]
Damelin (Rustenburg) – certificate
Certificate Attached
Grade 12 (Highest grade passed) [2004]
H.F Tlou High – Certificate Attached
Setswana, English, Afrikaans, Accounting, Economics and Business Economics Work History
FAMILY FUNERAL FRIEND CO-OP [01/06/2023 – TO DATE] Cashier
• General admin work.
• Receiving payments from clients
• Arrange the filling systems.
• Prepare daily financial reports.
• Funeral arrangements.
• Liaise between clients and giving updates on any changes. RNTL ENTERPRISES [05/01/2023 – 31/05/2023]
Senior Administrator
• General admin work.
• Drafts contracts for temporary and permanent employees.
• Arrange the filling systems.
• Prepare and send invoices and invoices.
• Prepare monthly and yearly financial reports.
• Liaise between clients and giving updates.
Mamba Cement [01/08/2023 – 31/08/2023]
Multi Skilled Agent/ Supply Chain
• Process cement orders using SAP system.
• Prepare and send quotations to clients.
• Prepare and send invoices to clients.
• General admin work.
• Liaise between clients and giving updates on orders.
• Arranging the loads to go.
Easton Berry Attorneys [11/2019– 06/2020]
Team Leader
• Communicate any changes or new information from senior managers to agents.
• General Admin work.
• Managing and driving productivity (Monthly, weekly, and daily)
• Making sure that agents are adhering to the company’s policies and procedures.
• Filling all paperwork of the agents.
• Coach and provide feedback to agents and senior managers on their individual performance.
• Manage the implementation of an action plan to achieve required standards. MBD Incorporated [12/2017– 09/2019]
Team supervisor (Promoted)
• Communicate any changes or new information from senior managers to agents.
• General Admin work.
• Managing and driving productivity (Monthly, weekly, and daily)
• Making sure that agents are adhering to the company’s policies and procedures.
• Filling all paperwork of the agents.
• Coach and provide feedback to agents and senior managers on their individual performance.
• Manage the implementation of an action plan to achieve required standards. MBD Incorporated [08/2015– 11/2017]
Quality Assurer (Promoted)
• Managing the quality control of agents by conducting assessments
• Auditing account by listening, evaluating, and assessing calls.
• Communicating and sending updates to senior managers and agents.
• Conduct calibrations sessions with senior managers and agents
• Conduct coaching sessions with agents to better their performance.
• Providing productivity reports daily, weekly, and monthly within agreed timelines.
• ADHOC PROJECTS – Assisting with monthly branch evaluations, additional task and special projects as when required.
• Training and inductions
MBD Incorporated [11/2012– 06/2015]
Call centre agent
• To contact debtors to collect on accounts that are in default where there has been no payments or recoveries in a cost-effective manner.
• Arrange for debt repayment or establish repayment schedule based on debtor’s financial situation.
• Capture notes on the system regarding important information regarding important information and the arrangements with debtors. Skills
• Computer skills (software: windows 98/ 2002/ xp/ vista; typing skills; Microsoft office 97; 2003; 2007 including Microsoft word; excel; power point; outlook; Microsoft publisher and access internet and email etc.).
• Effective oral and written communication.
• Broadminded, good listening skills and attention to detail.
• Ability to adapt and learn quickly, respecting one another.
• Time management and adherence to deadlines.
• Ability to work under pressure.
• Strong leadership skills.
• Ability to plan and work independently.
• Emotionally mature.
• Strong dedication and strong commitment.
Career Aspiration
I aspire to be placed in a position where I can showcase my talent, skills and my abilities to their elevations while improving my knowledge in the working industry. It is my intention to further my studies to enable me to work more professionally and accurate so that I can inspire the industry with the knowledge and skills. References
Institution: MBD Incorporated Institution: RNTL Enterprises Name: Ms Penolope Nzama Name: Mr Thabo Makgala
Position: HR Manager Position: Managing Director
Contact no.: (072-***-**** Contact no.: (076-***-**** Institution: Family Funeral Friend Co-op
Name: Mrs Tshegofatso Tshipagaebonwe
Position: Finance Manager
Contact no.: (078-***-****
Contact this candidate