Administrative Assistant Security Manager

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

GREGORY LOUIS O'NEAL

Mira Loma, CA 91752

949-***-**** - *******@*****.***

Director of security with over 30 years of experience, encompassing a successful career progression in security management. Effectively led large organizations and multi- disciplined teams in many different environments and in the federal government sector. Adept at learning, understanding and implementing national strategies, policies and procedures. Highly skilled at leading, motivating, and inspiring not just by position but by example. Confident Security Manager successful at making critical decisions quickly and effectively. Adept at meeting security challenges calmly and rationally. Business Continuity Crisis

Management

Administrative Management

Operations Oversight

Security Implementation

Shareholder Relations

Risk Management Evaluations

Employee Assessment

Develop Security Standards

Terrorism Threat Identification

Emergency Services Leadership

06/2022 to Current Deputy Regional Security Chief

USCIS, U.S. Citizenship Immigration Services – Laguna Niguel, CA Deputy Regional Security Branch Chief for the Western Region of the U.S Citizenship Immigration Service (USCIS)

Second-line supervisor of eight Field Security Managers located in seven states, managing the daily security operations and ensuring support is provided to 55 sites throughout 8 states

Lead and direct actions of three contracted support personnel in daily activities

(Physical Security Specialist; Program Analyst; Administrative Assistant Directed security services and safety functions to align key processes with goals and objectives of organization and regulatory compliance. Developed and grew staff competencies through team development, implementation and support of specific training for various responsibilities. Oversaw safety of over 60 federal facilities, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.

Coordinated emergency evacuation drills and exercises and developed and improved emergency procedures.

Researched, reviewed and recommended equipment, materials and supplies to prepare and maintain security expenses within approved budget. Kept team compliant with security protocols and appearance standards. Managed security policies and procedures to promote safety and security of personnel and assets.

Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans. Supervised team of highly successful security personnel during shift. Developed and maintained emergency response plans to promote fast and effective action during crises.

Evaluated security systems and procedures to identify areas for improvement. Collaborated with senior management to develop and implement strategies to mitigate security risks.

Analyzed security threats and risks and developed mitigation strategies to reduce potential losses.

Implemented comprehensive security plans to provide highest levels of protection for facilities.

Delivered regular security awareness programs to educate personnel on security measures and protocols.

Established and maintained close working relationships with local law enforcement officers.

Investigated and resolved security breaches to protect organization and corporate assets.

Determined security budgets and identified opportunities to optimize resource utilization.

Coordinated with IT personnel regarding security of digital assets and information systems.

Coordinated protective service operations with other emergency response agencies. 05/2016 to 06/2022 Field Security Manager

USCIS, U.S. Citizenship Immigration Services – Santa Ana, CA Field Security Managers (FSM) are multi-faceted security subject matter experts that are responsible for numerous security programs such as physical security, operations security, administration security, communications security, threat management and protective security, within their area of operation Maintains the physical security program for 14 federal buildings Managed the security program to protect all agency personnel, visitors, records/information, equipment, facilities, property and other assets Conduct in person training that include Secure Forms, Sensitive Property, National Security Information, Security Awareness, Safes/Locks, Mail Room safety and Active Shooter for over 2400 students this Fiscal Year 2018 Conduct Facility Security plans /audits for all federal buildings in my AOR that establishes and maintains a strong, efficient security program to support a facility and the Department of Homeland Security (DHS) mission and operations Outline elements of physical security action plans for all USCIS leased space Conduct physical security countermeasure requests

Experienced in Facility Access Control Systems, Internet Protocol Visual Surveillance System/Close Circuit Television and Intrusion Detection Systems Conduct multiple FPS Facility Security Assessment (FSA) for federal buildings, which includes a vulnerability survey and a Facility Security Level determination Member of the Federal Security Committee (FSC) is responsible for addressing facility-specific security issues and approving the implementation of protective measures and practices.

Participating as a member of the Organization's Emergency Organization and/or Command Center Team team compliant with security protocols and appearance standards.

Investigated incidents and wrote reports.

Oversaw team of security officers and managed scheduling and performance evaluations.

Coordinated protective service operations with other emergency response agencies. Conducted drills to keep security staff on alert and proficient with established plans.

Developed improved training methods with focus on public safety and officer awareness.

Served as liaison with public officials, company negotiators and other departments to maintain big picture understanding of security needs covering all corporate assets.

Collaborated with senior management to develop and implement strategies to mitigate security risks.

Implemented comprehensive security plans to provide highest levels of protection for facilities.

Monitored and maintained CCTV and access control systems to protect personnel and assets.

Conducted regular security audits and assessments to identify potential security risks and vulnerabilities.

Investigated and resolved security breaches to protect organization and corporate assets.

Analyzed security threats and risks and developed mitigation strategies to reduce potential losses.

Developed and maintained emergency response plans to promote fast and effective action during crises.

Delivered regular security awareness programs to educate personnel on security measures and protocols.

Cultivated relationships with external security vendors to make additional security resources available if necessary.

Coordinated with IT personnel regarding security of digital assets and information systems.

Kept team compliant with security protocols and appearance standards. 01/2013 to 05/2016 Supervisory Operations Support Specialist USCIS, U.S. Citizenship Immigration Services – Laguna Niguel, CA Supervises the procurement team of 6 employees

Managed a annual budget of over 2.8 million dollars in general expenses for the California Service Center

Managed the purchase of equipment and supplies, rentals, copier leases, professional liability insurance, relocation expenses, training funds, transportation of files, travel expenses, facilities repair and built out, and recurring maintenance contracts for equipment.

Lead a team to maintain the FY16 Requisition log for 867 orders annually with a positive order execution rate of over 99% in accuracy. Supervised a group of Operations Support Specialists and assess the productivity, effectiveness, and efficiency of program operations and analyze and resolve problems for the effectiveness and efficiency of administrative support of staff activities.

Direct the activities of 10 subordinate specialists for asset and fleet management, facilities, information technology, emergency preparedness and safety, and quality initiatives requiring extensive interpretations of many different program processes and methods

Daily partnerships with GSA to address facility and space issues. Lead a team of employees that control the seating of over 1500 personnel across a 250,000 sf facility.

Managed the coordination of employee electricity, plumbing, cubical configuration and office equipment requirements.

Assigns work to subordinates based on priorities, difficulty of assignments, and the capabilities of the employee.

Provides technical oversight, develop performance plans and rate employees. Take disciplinary measures as needed; identify developmental and training needs of employees, provide and/or arrange for needed development and training. Determine selective consideration of the difficulty and requirements of assignments, and the capabilities of employees; additionally, I evaluate work performance of subordinates and counsel or instruct employees on both work and administrative matters

Interview candidates for positions; recommend appointment, promotion or reassignment.

Providing and arranging for needed development and training; find ways to improve productivity or increase the quality of the work directed; and/or develop performance standards

Supervise the Transit Subsidy Coordinator with over 80 participants. Managed the Fed Traveler Travel Service which is a comprehensive, end-to-end service to plan, book, and track, approve, and request reimbursement for travel services for the Federal employees.

Collaborated with operations team to provide excellent customer service and foster positive work environment.

Complied with systems procedures, business processes and company policies to promote workplace safety and quality.

Lead operations team meetings to coordinate and assign project management tasks.

Scheduled timely repair and routine maintenance services to minimize disruption to office production.

Analyzed and evaluated operational issues and determined cost-effective solutions. Developed and updated tracking spreadsheets for process monitoring and reporting.

Collected, arranged, and input information into database system. Generated reports detailing findings and recommendations. Devised and implemented processes and procedures to streamline operations. Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

Educated staff on organizational mission and goals to help employees achieve success.

Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

09/2012 to 01/2013 Operations Support Specialist

USCIS, U.S. Citizenship Immigration Services – Laguna Niguel, CA Lead and manage a supply team of 6 which include duties such as monitoring operational activities and requirements within inventory goals Performed administrative duties and prepared operational procedures to assist operations support manager.

Complied with systems procedures, business processes and company policies to promote workplace safety and quality.

Gathered, organized and input information into digital database. Devised and implemented processes and procedures to streamline operations. Helped meet changing demands by recommending improvements to business systems or procedures.

Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Frequently inspected production area to verify proper equipment operation. Evaluated staff performance and provided coaching to address inefficiencies. Maintain current custodial records for all accountable property within their assigned custodial area

Ensure that personal property is properly maintained and is used only for official purposes

Identify and report to the Property Accountability Officer any property excess to the needs of the custodial area

Submit appropriate reports promptly to the Property Accountability Officer for lost, missing, stolen, destroyed, damaged, or rendered unserviceable accountable property

Conduct physical inventories and reconciling inventory records Affix property identification number (bar code) labels onto accountable personal property

Participate in the employee separation clearance process by ensuring that all assigned property has been accounted for, to include signing the separation clearance certificate

Performs supply and warehousing duties that include physical demanding activities as well as the skill to use various warehouse equipment Provide guidance and technical advice to managers regarding security, asset and fleet management, facilities, information technology, and emergency preparedness and safety.

Collaborated with operations team to provide excellent customer service and foster positive work environment.

Conducted regular quality reviews of business data and processes to identify discrepancies and formulate solutions.

Created and maintained well-organized electronic and hard copy files to support business processes.

07/2007 to 10/2012 Safety & Security Manager

Target Corporation – Rialto, CA

Building Safety Manager includes various duties related to human resources, equal employment, OHSA, facilities management, security, procurement, asset and fleet management, budget management, and customer relations Helped to provide a safe and secure environment for over 440 team members across a 1.6 million sq ft Distribution Center.

Developed and managed the building emergency reaction teams (ERT) and general safety teams (GST).

Supervised the training and development of reactionary teams and CPR drills. Conducted building vulnerability and risk assessments. Developed the building evacuation procedures with partnership with local fire department and police officials.

OSHA director

Under my direction the building injury rate (IR) is at 6.3 with no loss time (green score for safety) which is number one in the Target pyramid. Developed an internal security program comprised of Target 40 team members. Conducted all the training and development.

Supervised building Intrusion Detection System (IDS) and swipe card access. Building shortage loss of fewer than 10% for FYI 2011 less than $10,000 for a 2.7 million carton facility.

Formulated and developed a environmentally sensitive item management (ESIM) storage area to help with hazardous material handling in the facility Storm water control leader - developed an maintained the storm water pollution prevention plan (SWPPP)

Integrate and implement the Target security program within an assigned regional area of responsibility by providing security guidance and education to agency leadership and personnel

Disseminate updated security guidelines and procedures to ensure compliance and consistency

Plan, organize, coordinate, and conduct site surveys, evaluations, and reviews to identify physical security conditions to determine if corrective actions are necessary Independently conduct periodic announced and unannounced security reviews at facilities within assigned area of responsibility to maintain an optimum level of security support.

Represent the unit at meetings, conferences, and training sessions. Provide a variety of security training to include general security awareness to all personnel.

Coordinate local security program oversight for several security disciplines, including information security, operational security, administrative security, communications security and physical security.

Serve as the security expert and project manager regarding security requirements during new and existing construction efforts as well as new facility project planning and design in coordination with appropriate stakeholders Serve as the action officer for major security initiatives Interact and collaborate with other external agencies regarding security matters Assisting in the development of written directives and standard operating procedures

Independently analyzed and resolved broad and complex security problems. Provided technical expertise in initiating and leading projects involving the evaluation of security programs and operations.

Developed and implemented policy, standards, and procedures for security programs.

I routinely briefed senior leadership, making recommendations, offering advice about security issues as they affect the organization regular safety inspections and audits to identify potential hazards and prevent accidents and injuries. Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.

Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely. Inspected worksites, practices, and gear for compliance with established safety standards.

Developed and implemented safety policies and procedures to establish clear guidelines for safe work practices and comply with regulations. 10/1987 to 07/2007 20 USMC Career

USMC Camp Pendleton – Camp Pendleton, CA

Staff Director of 160 Person Unit (UCLA NROTC)

Identified entry-level job openings for students and graduates through phone calls, written correspondence and personal networking.

Maintained active lead generation system to drive high volume of job opportunities available to students and graduates.

Coordinated and supervised academic advising activities. As the UCLA NROTC Security Decision Maker (SDM), I concentrated my duties with identifying the need for protection and security. Developed and maintained the physical means which are used for protection methods to enhance physical protection.

Assessing the reliability, loyalty, suitability, and trustworthiness of those persons who have access to sensitive or classified information, resources, and material which could adversely affect the national security, the public welfare, or the efficiency of the military service.

Staffing: reviewing and advising management on student candidate selection, recruiting qualified candidates for possible military duties. Assessing the damage done to national security when information or material has been compromised or sabotage.

Determine the suitability and security eligibility of individuals for entry and retention in sensitive and non-sensitive positions. Developing and implementing policies and procedures for the personnel security program within the NROTC unit to include maintaining the unit's Continuity of Operations Plan (COOP).

Maintained the unit's Intrusion Detection System (IDS) and students swipe card access.

Maintained communication and coordination with campus police, Bel Air Police and Fire Departments.

Trained all students and staff on evacuation procedures and active shooter drills with coordination with UCLA Campus Police and Fire Departments. Manage the Emergency Notification System (ENS); plan and provide training for the program offices

Oversee the program office's Occupational Health and Safety Programs, Physical Security Program, and National Security Information (NSI) Program. Manage the First AID with AED and CPR Programs.

Specialized in performing physical security work which included inspecting, analyzing, and evaluating security systems and developing the unit's emergency plan and procedures.

Developed a campus-wide active-shooter emergency drill to help keep the students and staff trained and informed on immediate actions during such an event Integrate and implement the UCLA security program within an assigned regional area of responsibility by providing security guidance and education to agency leadership and personnel

Plan, organize, coordinate, and conduct site surveys, evaluations, and reviews to identify physical security conditions to determine if corrective actions are necessary.

Independently conduct periodic announced and unannounced security reviews at facilities within assigned area of responsibility to maintain an optimum level of EDUCATION

ACCOMPLISHMENTS

CERTIFICATIONS

AFFILIATIONS

security support.

Represent the unit at meetings, conferences, and training sessions. Provide a variety of security training to include general security awareness to all personnel

Coordinating local security program oversight for security disciplines, such as information security, operational security, administrative security, communications security and physical security

Assisting in the development of written directives and standard operating procedures

01/2013 Master of Science: Homeland Security and Safety Engineering National University - La Jolla, CA

GPA: 3.6, GPA: 4.0, Credits Earned: 178.45 Quarter Hours 04/2011 Bachelor of Science: Criminal Justice

National University - La Jolla, CA

GPA: 3.4, GPA: 4.0, Credits Earned: 311.17 Quarter Hours Navy Commendation Medal Navy Achievement Medal X3 Southwest Asia Service medal Armed Forces Expeditionary Medal National Defense Medal Combat Acton Ribbon Kuwait Liberation Medal Decorated competitive marksmanship shooter Subject of published articles (ASIS) American Society for Industrial Security Member

Job Related Training:-Logistics Manager 20 years' experience Physical security: 15 years' experience

DoD security publication knowledge-Experience with completing various security/vulnerability assessments

Occupational Safety and Health Admin director

American Society For Industrial Security (ASIS) member Physical Security-OSHA Director 10 years' experience

FEMA Independent Study programs to include:-IS-1: Emergency Manager-IS-3: Radiological Emergency Management-IS-5.a: An Intro to Hazardous Materials-IS-7

SpokenWrittenReadEnglishAdvancedAdvancedAdvanced

(ASIS) American Society for Industrial Security - Member

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