Part-Time Customer Service
Resume:
MARCO BENJAMIN
Customer Service-Call Center
EXPERIENCE
2018
Present
CUSTOMER SERVICE
LKQ Corp Tampa Fl
2013
2018
TELEMARKETER
MP Direct Clearwater Fl
EDUCATION
1976
1977
BUSINESS ADMINSTRATION
John F., Kennedy High School Richmond, Ca
****************@*****.***
2656 Patrician Circle
Kissimmee Fl 34746
OBJECTIVE
Results-driven Customer Service
professional with over five years of
experience in a fast-paced Call
Center environment. Proven track
record of resolving customer issues
efficiently and exceeding
performance targets consistently.
SKILLS
LANGUAGES
Managed high-volume customer inquiries, resolving issues and providing exceptional service.
·
Collaborated with team members to streamline processes and improve customer satisfaction levels.
·
Utilized strong communication skills to assist customers via phone, email, and in-person interactions.
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Outbound calling: Made proactive calls to potential clients to promote products/services.
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Customer relationship management: Built rapport and maintained positive relationships with clients.
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Sales conversion: Achieved targets by effectively pitching products and closing sales over the phone.
·
· Excellent communication skills
Ability to remain calm under
pressure
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· Strong problem-solving skills
· Empathy and understanding
French Advanced
. Diploma in Advanced French
·
Contact this candidate