JAMES BENEDICT ESTANDIAN
I N D U S T R I A L E N G I N E E R
S K I L L S
E D U C A T I O N
BS OF INDUSTRIAL ENG. SAINT
LOUIS UNIVERSITY 2019 - 2024
SENIOR HIGH SCHOOL
UNIVERSITY OF BAGUIO 2016 -
2018
JUNIOR HIGH SCHOOL PINES
CITY NATIONAL HIGH SCHOOL
ELEMENTARY BAGUIO CENTRAL
SCHOOL 2008 - 2012
P R O F I L E
E X P E R I E N C E
CUSTOMER SERVICE REPRESENTATIVE
******************@*****.***
Baguio city, Philippines
JUN 2017 - JUL 2017
Assisted clients with their inquiries.
Supported staff on special assignments and ad hoc projects. Reviewed files, records, and other documents
Input data into spreadsheets and databases
JUN 2016 - JUL 2016
Utilized office management software to record and track client information. Compiled and analyzed data to produce reports.
Input data into spreadsheets and databases.
Edited and proofread documents for accuracy and completeness. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure on- the-job trainee position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
APR 2015 - MAY 2015
Purchased and maintained office supplies.
Processed incoming and outgoing mail and packages according to established procedures.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Reviewed files, records and other documents to obtain information to respond to requests.
AUG 2018 - DEC 2018
Answered a constant flow of customer calls with minimal wait times. Responded to customer requests for products, services, and company info. Provided primary customer support to internal and external customers. Offered client advice and assistance, paying attention to special needs or wants. CITY ADMINISTRATIVE OFFICE - SPES EMPLOYEE
SITEL - Baguio City
CITY ENGINEER'S OFFICE - SPES EMPLOYEE
BAGUIO CITY HALL
CITY ASSESSOR'S OFFICE - SPES EMPLOYEE
BAGUIO CITY HALL
BAGUIO CITY HALL
Project Management
Data Analysis
Quality Control
Supply Chain Management
Lean Manufacturing
Six Sigma
Time Study and Work Measurement
Production Planning
Proficiency in Microsoft Office Suite
Facility Layout Design
Ergonomics
Advanced Safety Management and
Compliance