Service Representative Customer
Resume:
ALECIA ABIGAIL THOMPSON
* ********* **, **** ******** MA 02673
Tel: 774-***-**** Email: ******************@*****.***
CAREER OBJECTIVE
To obtain a position that will enable me to utilize my professional skills as well as contribute to the organization goals which will provide opportunities for career advancement and personal growth.
EDUCATION
Cape Cod Community College (2024- present)
Associate Degree in Business Administration and Management (Pending)
Black River High School Sixth Form (2019-2021)
Certificate, Caribbean Advanced Proficiency Exams (CAPE) - Passes in 8 units.
Mount Saint Joseph Catholic High (2014-2019)
Certificate, Caribbean Secondary Examination Certificate (CXC) - Passes in 8 subjects.
Khulcha Theatre School of Dance (2018)
Certificate, Caribbean Secondary Examination Exam (CXC) - Pass in 1 subject
QUALIFICATIONS
Mathematics 2
English A 1
Spanish 2
Information Technology 1
Principles of Accounts 1
Principles of Business 1
Office Administration 1
Caribbean History 3
Theatre Arts 1
CAPE Management of Business Unit 1 3
CAPE Management of Business Unit 2 2
CAPE Spanish Unit 1 3
CAPE Spanish Unit 2 1
CAPE Tourism Unit 1 2
CAPE Tourism Unit 2 1
CAPE Caribbean Studies 2
CAPE Communication Studies 3
WORK_EXPERIENCE
Frontline Associate/Agent- October 2022- January 2024
Western Union
Dunbar River
Savanna-La-Mar PO
Westmoreland.
Duties included processing transactions in accordance with compliance rules and pay bills.
Clerical Assistant- January 2022- September 2022
Kings Primary and Infant School
Longhill District
Whitehouse P.O.
Westmoreland.
Duties included a variety of clerical and administrative tasks.
Library Assistant- August 2020
Manchester Parish Library
34 Hargreaves Avenue Mandeville P.O. Manchester.
Duties included shelving and organizing books.
Teacher Assistant- May 2019- June 2019
Mount Saint Joseph Catholic High School
78 Manchester Road
Mandeville P.O.
Manchester.
Duties included proving assistant to teachers when having class, marking of register and assignments.
Assistant Secretary- September 2018-December 2018
Khulcha Theatre School of Dance
10 Newleigh Road Manchester.
Duties included organizing costumes for production, receiving and making telephone calls, sending out emails and messages to parents and assisted with dance classes.
SPECIAL ATTRIBUTES (SKILLS)
Highly organized and efficient
Communication skills
Problem- solving skills
Writing Skills
Computer literate
Inter-Personal Relationship
Experience with Point of Sale System
SOFTWARE APPLICATION
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
SEMINARS & CONFERENCES
Prime Minister Youth Award (PMYA) (2019)
Office of the Prime Minister, 1 Devon Road, Kingston, Jamaica.
Main area of focus: To award Jamaican nationals between the ages of 15-29, who are living in Jamaica and the Diaspora, and have attained excellence and world class achievement and have contributed to the nation building of Jamaica.
Panpapanpalya Dance Education International Joint Congress of Dance and the Child International Conference (DaCi) and World Dance Alliance (WDA). (July 8-13, 2018)
Adelaide, Australia.
Main areas of focus: Gatherings of dancers, dance educators, artists of all ages globally to generate new thoughts and ideas for dance teaching and learning in the 21st Century.
It involved children, schools, universities, dance artists, educators, etc. from different background all over the world to present and educate persons from other cultural background.
It also focused on intercultural dance experience across generations and new learning through presentations, social interactions, and debate.
REFERENCES
Mr. Michael Jackson
Justice of the Peace
Lot117 Culloden Housing Scheme
Whitehouse P.O.
Westmoreland.
Tele: 876-***-****
Email: *************@*****.***
Mrs. Marcia Tatham- Miller
Principal
Kings Primary and Infant School
Longhill District, Whitehouse P.O.
Westmoreland.
Tele: 876-***-****
Email: *************@*****.***
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