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Human Resources Customer Service

Location:
Gallatin, TN
Posted:
July 08, 2024

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Resume:

Brian Fouch

859-***-****

***********@*****.***

My objective is to lead team in a continuous improvement environment by developing people, managing to standards, and creating sustainable systems. I am passionate about coaching others for success and helping people reach their full potential.

SKILLS

Team-building Coaching Leadership Development Problem-Solving

Eliminating Waste Standardization Quality at Process Just-in-time

Kaizen Customer Service System Development KPI management

EXPERIENCE

6/23-Current Head of Human Resources- ABC Technologies Gallatin, TN

Lead a team of 5 HR Professionals

Worked collaboratively with team to reduce turnover by 20%

Eliminated over $100,000 in administrative costs in first 6 months

Led development of leadership development program for front-line Supervisors

& Managers

Provide coaching to key leaders in the organization as one of senior leaders

in the organization

1/16-6/23 Director of Programs- Focus Workforce Management Lenexa, KS

Manage a group of 24 travel recruiters

Set site standards and KPI at various work sites

10/15-1/23 HR Sr. Director- Hitachi Automotive Systems, Americas Berea, KY

HR Department Head for KY Operations (2 sites) of 2,000+ team members

FY ’21- responsible for over $1M in P&L improvements through HR/HSE-related

activities during the year

Responsibilities include HR, Health, Safety, Environmental, and Security

Key leader in the organization who has played in integral role in improving

company culture (standardization, problem-solving, people development, waste elimination, etc.)

Have led various cross-functional teams that have reduced costs

(i.e.: indirect spend reductions >$300k, packaging savings >$50K)

Company has become benchmark for various HR/HSE systems across Hitachi Automotive- US

Company’s OIR (incident rate) has been reduced by 80% under my leadership

(current OIR of 2.0 exceeds industry average)

Stabilized turnover through a series of workplace improvements such as site 5S,

safety, communication, and overall management improvements

8/11-10/15 HR Manager/Sr Manager, Hitachi Automotive Systems, Americas Berea, KY

Responsible for staff of 10 including: staffing, recruiting, benefits,

employee relations, performance evaluation, and training

Have initiated many process improvements for internal/external recruiting, performance evaluation, training, and company communications using lean philosophy (improvement of process efficiency)

Began weekly supervisor training to improve performance of plant leadership in areas such as coaching, accountability, and communication

Manage on-site temp agencies to ensure Hitachi standards are met

Provide counsel to front-line Supervisors and Manager to assure practices are compliant with all company, state, and federal guidelines

Provide mentoring for all exempt and non-exempt staff members in my department, including career development plans

Currently leading activity to improve Supervisor compensation program that will more effectively link pay to performance

Increased company community involvement through a partnership with local school system to pilot school-to-work program

Manage $2.5 million annual budget

4/98-8/11 HR Specialist, Toyota Motor Manufacturing Georgetown, KY

Employee Relations Specialist supporting 500 non-exempt Erlanger, KY

and 30 exempt staff members

Executive Career & Development Planning- Organized

all succession planning activities for North American Headquarters

Managed FMLA/STD/LTD processes for North American

Headquarters

Managed on-site Occupational & Non-Occupational clinics for TMMK and participated in lean processing for more effective utilization or resources

Member of Joint Commission committee to explore “Eliminating Waste in Medical Processes”

Lead cost reduction activity that saved over $1M in for TMMK in clinical

and administrative costs

1/94-4/98 Teacher/Coach, Various Central Kentucky Schools Paris, KY

Special Education Teacher in Casey, Fayette, and Paris Lexington, KY

Independent Schools Liberty, KY

Athletic Director for Paris Middle School with responsibility

for 5 sports

Assistant Athletic Director- Paris High School

EDUCATION

11/11 International Management Course Participant, Hitachi Tokyo, Japan

Participated in this intensive 7 day executive seminar to improve

skills in areas of accounting, finance, and international business

2/04 SHRM Learning Series- Earned PHR Certification Lexington, KY

7/97 Master of Arts-Education, Georgetown College Georgetown, KY

2/02 Bachelor of Arts- Business Management, Northwood University Midland, MI

12/94 Bachelor of Arts- Special Education, Morehead State Morehead, KY

AWARDS/HONORS/RECOGNITION/MEMBERSHIPS

Lead 2010 South Lexington team to Babe Ruth World Series

Named Coach of Year in numerous years

Founder/President/Head Coach for South Lexington Baseball Club

Served on Board of Directors for South Lexington Babe Ruth

Member of Southland Christian Church

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