Sales Associate Customer Service
Resume:
DEBORAH
SALVAGE
**********@*****.***
Tacoma, WA 98408
Bold Profile
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service Representative position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
PROFESSIONAL SUMMARY
Walmart Super Center - Self Checkout Host
Tacoma, WA • 05/2015 - Current
7-eleven - Sales Associate
Tacoma, WA • 04/2008 - 05/2015
Rite Aid - Sales Associate
WORK HISTORY
Engaged with customers and offered assistance upon entry into store.
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Handled escalated customer issues professionally, working diligently to find solutions that satisfied both parties involved.
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• Assisted customers with self-checkout machine operations. Maintained a secure shopping environment with vigilant monitoring of self-checkout area and prompt intervention in case of theft attempts.
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Educated shoppers on using the self-checkout system, facilitating quicker transactions and increased adoption rates among customers.
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Enhanced customer satisfaction by efficiently handling self-checkout transactions and addressing concerns promptly.
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Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
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Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
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• Built relationships with customers to encourage repeat business. Managed returns, exchanges and refunds in accordance with store policy.
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• Managed efficient cash register operations.
Engaged in friendly conversation with customer to better uncover individual needs.
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Listened to customer needs and desires to identify and recommend optimal products.
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Prioritized helping customers over completing other routine tasks in store.
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Monitored customers for signs of security concerns and escalated issues to management.
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SKILLS
• Patience and Empathy
• Reliability and punctuality
• Cash handling expertise
• POS system knowledge
• Customer Service
• Honest and Dependable
• Reliable and Responsible
• Customer Assistance
• Cleaning and sanitizing
• Adaptable and Flexible
• Creative Thinking
• Active Listening
• Cash handling and management
• Cash Handling
• Cooperative Attitude
• Training and mentoring
• Customer Relations
• Cash Register Operation
• Basic Mathematics
• ID Verification
• Coin and Currency Counting
• Price Identification
• Price Verification
Lincoln High School
Tacoma, WA • 06/1984
Diploma: General Studies
EDUCATION
Tacoma, WA • 11/1997 - 04/2008
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
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Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
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• Built relationships with customers to encourage repeat business. Managed returns, exchanges and refunds in accordance with store policy.
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Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
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• Prepared merchandise for sales floor by pricing or tagging. Helped customers locate products and checked store system for merchandise at other sites.
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Answered customer questions about sizing, accessories, and merchandise care.
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Provided positive first impressions to welcome existing, new, and potential customers.
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Rotated stock and restocked shelves to maintain product availability and store appearance.
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• Engaged with customers to build rapport and loyalty. Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
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Solved customer challenges by offering relevant products and services.
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Contact this candidate