Medical Assistant Records
Resume:
MAE ANN ERMINA BONRUD
Lake Arrowhead CA, 92352
Mobile Number: 909-***-****
Email Address: ************@*****.***
PROFESSIONAL SUMMARY
Nursing Graduate, experienced BPO Medical Records Auditor and Administrative Medical Assistant with successful background in management. Computer literate with proficient written and communication skills. Detail oriented task manager with great organization and efficiency. Motivated and ready to apply my education and work experience while learning and growing professionally. WORK EXPERIENCE
Administrative Medical Assistant
February 2023 - July 2024
MedSpecialized Inc
IT Park Lahug Cebu City
Managed insurance requests and approvals, schedule clinic appointments, assist in doctor and patient needs for clients in the U.S
File insurance claims, referrals, billing and processing payments
Ensure compliance with procedures and up to date changes in medical and insurance regulations
Maintain, update, schedule doctor and patient charts, files, and appointments on office calendar and electronic health records
Organized work for efficiency in completing tasks
Developing and assisting with preparation of scheduled reports
POC, scheduled and conducted team meetings as well as review tasks of employees for senior staff
Trained employees and new hires in insurance requests and approval, scheduling clinic appointments
Nurse Auditor
November 2019 – February 2023
ACS Pro Global
Tungkong Mangga, San Jose Del Monte Bulacan
Managed Electronic Health Records while developing data driven solutions to healthcare needs for clients in the U.S
Conducted business communications, interfacing with nurses and clients
Provided support in a variety of administrative projects and tasks
Maintain, update and archive database, client reports and patient files
Organized work for efficiency in completing tasks
Audit new admissions, medicine ordered or administered, all documents completed and communicate directly when inconsistencies arise for prompt corrections
Scheduled meetings and appointments
Trained employees and new hires in auditing procedures Dermtechnologist / Supervisor
March 2019 – November 2019
Lynderm Facial Center and Day Spa
SM Tungko, San Jose Del Monte Bulacan
Set goals for performance, plans, company vision, policy, procedures and communicate them to subordinate.
Conduct meetings with staff, ensure that employees understand assigned duties and delegated tasks
Monitor employee productivity and provide solutions, constructive feedback and coaching
Receive complaints, provide information and resolve issues
Update, maintain and archive files and records
Pass on pertinent information between upper management, employees and clients
Prepare and submit performance, weekly, monthly and quarterly reports
Evaluate and promote staff based on performance
Interview, train and hire new employees
Performed in branch services as required
Branch Manager / Regional Manager
September 2013 – March 2019
RCC AMAZING TOUCH INT’L INC., Derma Clinic
Northeast Bridgeway, SM City Bacolod
Review financial statement, sales, activity reports and other performance data to measure productivity and goal achievement, and to determine areas needing program improvement.
Communicate regularly with other Branch Managers, CEO, Main Office, Personnel and Accounting.
Oversee all paperwork and files to be updated and paid to include Business Permits, Form 2307, BIR 0605 and any other form or paperwork required by the company.
Monthly submission of reports to the Main Office
Responsible for Daily Sales Deposit at the Bank
Daily weekly and monthly inventory of products
Provide client satisfaction for inquires regarding treatments and products
Ensuring the staff are appropriately trained and supervised according to overall company policy.
Manage employees, prepare work schedules, assign specific duties and monitoring daily treatment record.
Responsible for issuing weekly salary of the staff from the main office. Hire and train new employees
Dermtechnologist
August 2011 – September 2013
RCC AMAZING TOUCH INT’L INC., Derma Clinic
Northeast Bridgeway, SM City Bacolod
Job Description:
Removal of Warts and Mole and other Skin Growth
OTHER SERVICES: Beauty Products and Facial Treatment
Performs removal of moles, warts, skin tags and other skin growth
Assess patient’s condition and advised of changes of status
Motivate customers and provide information about the procedure
Responsible for selling products and supplies of the company TRAINING ATTENDED
2006-2009
Student Trainee
Dr. Pablo O. Torre Memorial Hospital
Bacolod City, Negros Occidental
July 2010-July 2011
Volunteer Trainee / Ambulance crew
Red Cross, Bacolod City Chapter
Negros Occidental
SKILLS AND CAPABILITIES
Excellent phone, email, instant messaging writing and communication in both English and Filipino
Experienced in handling US Heathcare accounts
Able to assume responsibility and leadership role
Able to work as a part of a team as well as independently
Proficient computer skills
Organizational and time management
Mentally and physically fit
EDUCATIONAL ATTAINMENT
Tertiary Level: Riverside College
Bacolod City, Negros Occidental
Course:
Bachelor of Science in Nursing
Certificate of Practical Nursing
Secondary Level: Rafael B. Lacson Memorial High School City of Talisay, Negros Occidental
Primary Level: Carlos Hilado Memorial State College City of Talisay, Negros Occidental
PERSONAL DATA
Birth Date: August 13, 1987
Birth Place: Bacolod City, Negros Occidental
Age: 35 yrs. Old
Sex: Female
Citizenship: Filipino
Civil Status: Single
Height: 5’2”
Weight: 42kgs
Religion: Iglesia Ni Cristo
Name of Father: Benito B. Ermina
Occupation: Retired Government Employee
Name of Mother: Salvacion R. Ermina
Occupation: Housewife
I hereby certify that all information written herein is true and correct to the best of my knowledge. Mae Ann R. Ermina
Applicant
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