Scott Oakley
Experienced Retail Management, Sales Management, Business Development
Palm Springs, CA 92264
***********@*****.***
A self-motivated dependable organized professional whose experience in Retail, Business Management as well as Marketing. The experiences will be beneficial by boosting profit by growing clientele and increasing new customers. Being detail-oriented in a multitasking working environment and, consistently following through are positive and flexible perspectives in leadership. These are strengths of team building and understanding the needs of a business. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Car Rental Agent
Hertz Car Rental Agency-Palm Springs, CA
August 2023 to November 2023
• Engages with 50 to 100 with car rental customers per shift
• Helps process rental agreements and ensures customers rent correct vehicles
• Demonstrates upsell techniques offering more suitable vehicles per needs of customers
• Ensures vehicles were full with fuel
• Directs customer to local nearby cities in Coachella Valley inform them of weekly events Student Full Time
College of the Desert-Palm Desert, CA
June 2018 to December 2021
• Studied Business, History and Psychology Classes Sales Associate
Running Wild-Palm Springs, CA
October 2017 to January 2018
• Attains team effort in reaching store goals
• Partners with management for daily store sales planning
• Completes daily store business plan-o-gram maximizing merchandising opportunities
• Delivers high-level customer engagement while reaching out to new clientele Full-Time Sales Lead
J. Stephens Shoes-Palm Desert, CA
October 2015 to October 2017
• Exceeds weekly and monthly goals while maintaining high levels of customer satisfaction
• Manages weekly and monthly visuals and floor sets
• Engages and partners with management and team members to increase store sales
• Demonstrates product knowledge for Aetrex orthotics and other accessories
• Teams with sales vendors to bring on new useful merchandise Sales Guide
Lucky Feet Shoes-San Dimas, CA
March 2015 to July 2015
• Assists store manager to maintain overall sales and expenses
• Increases Aertrex orthotic sales by 10 % and Super Feet orthotic sales by 5%
• Measures gait screening, balance testing, and analyzed for proper footwear
• Grows average dollar, unit transactions and weekly sales goals by 10% Business Development Director
Airport Van Rental-San Francisco, CA
July 2011 to July 2014
• Markets and directs corporate accounts for Bay Area and California from Colleges to French Car Rental companies to the Democratic National Committee
• Manages sales teams in Nevada (Los Vegas) and macro-targets CA (Sacramento, Los Angeles, Ontario, Orange County San Diego)
• Organizes weekly sales conference calls to review and debrief on sales achievements and development support
• Generates strong new diverse accounts that increases business 10% to 30% over previous years
• Produces quarterly company newsletter focusing on Sales
• Increases clientele based on strong and dedicated consistent return business from corporate accounts Supervisor and JD Power Business Developer
Fox Rent-A-Car-Ontario, CA
April 2010 to July 2011
• Managed profit and loss
• Marketed to hotels for business accounts
• Developed daily, weekly and monthly plans
• Organized and directed weekly and monthly employee meetings
• Instituted teaching, mentoring, and training programs
• Maintained the balance of the sales culture through progressive customer satisfaction Education
Bachelor of Science in Journalism
California State University Polytechnic San Luis Obispo - San Luis Obispo, CA September 1997 to December 2006
Skills
• Retail, Sales Management (10+ years)
• Business Development, Profit& Loss (10+ years)
• Journalism, Communication, Organizational skills (10+ years)
• Supervising& Store Management experience, Merchandising (10+ years)