Customer Service Chiropractic Assistant
Resume:
Sasha Ramírez
Laveen, AZ *****
*********@*****.***
Seeking a position where I can best utilize my skills, abilities, & knowledge, leading to stimulating & rewarding career development, with the opportunity for advancement. Authorized to work in the US for any employer
Work Experience
Steward Health
Steward Health - Phoenix, AZ
April 2019 to Present
Charge Validation Specialist
• Verify Modifiers are correct per insurance guidelines..
• Verify documentation matches coding.
• Process 50 plus claims a day
• Verify surgery documentation has all correctly billed supplies.
• Verify all charges submitted are correct prior to timely filing.
• Correspond with different departments for corrections to documentation.
• Validate room and bed charges are accurate per patient visit.
• Validate all injections and infusion charges are accurate per doctor orders. Chiropractic Assistant
Healthsource of Tempe - Phoenix, AZ
May 2012 to April 2019
• Verify that documentation is signed off, verify medications and injections are accurate, verify billing is charged correctly.
• Verify modifiers are correct, verify room charges are accurate according to documentation, send correct claims daily (150) HIPPA compliant.
• Verify various documentation according to Medicare guidelines and understanding UB4s, and hospital claims are accurate.
May 2012- April 2019- Healthsource of Tempe - Phoenix, AZ Chiropractic Assistant
• Maintained detailed and accurate case histories of patients.
• Collaborated closely with primary care physicians, physical therapists and neuroscience specialists
• Led weekly meetings to review patient care and identify opportunities for improved care.
• Managed front and back office. Insurance Verifications, collect co-pays, works Accounts Receivables daily.
• Follow up on patient cancellations, Scheduling, billing reconciliation, sending corrected claims daily, fax and scan documents, prepare lawyer files of patients, follow HIPPA guidelines. Education
Master's degree in Health Administration
University of Phoenix
August 2020 to Present
Bachelor's in Administrative Health
University of Phoenix-Online Campus - Phoenix, AZ
March 2016 to July 2020
Skills
• Capable of typing 40 words per minute.
• ICD-10 (International Classification of Disease Systems) Records maintenance professional HCPCS Coding Guideline
• Administrative Assistant Patient-oriented Medical Receptionist.
• 10 years high level customer service and Medical Billing Specialty.
• Proficient with Microsoft Windows 95-10 & various Microsoft office programs & software.
• Assisting management in training new hires with procedures and systems.
• Cerner
• Microsoft Office
• Microsoft Word
• Microsoft Powerpoint
• Billing
• Data Entry
• Medical Terminology
• Microsoft Outlook
• Microsoft Excel
• Claims
• Accounts Receivable
• CPT Coding
• Medical Scheduling
• Insurance Verification
• ICD-9
• Medical Records
• Employee Orientation
• Hospital Experience
• Anatomy Knowledge
• EMR Systems
• Communication skills
• Customer service
• HIPAA
• Medical Coding
Certifications and Licenses
CPR Certification
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