Cabin Crew Customer Service

BETELHEM

B Silver Spring, Maryland *****,

202-***-****

**************@*****.***

PROFESSIONAL SUMMARY

Reliable Flight Attendant promoting outstanding communication and multitasking abilities. Dedicated to quickly identifying and accommodating passenger needs to create positive experience. Skillful in instructing and demonstrating emergency equipment use, directing passengers to seats and conducting compliance checks. I have good experience for 7 years as a cabin crew and I am passionate for the job. SKILLS

• Passenger Assistance • Training development • Emergency Procedures

• Safety knowledge • Excellent communication • Security alert

• Friendly • Cheerful • Hard working

EXPERIENCE

Senior Cabin Crew Member January 2016 - June 2023

Ethiopian airlines Addis Ababa, Ethiopia

I am well trained and experienced on safety security and service.I am well organized and mannered cabin crew who was working with Ethiopian airlines as a senior 2 cabin crew.I have many appreciation and certifications for many trainings that I took.I go extra mile on customer service aspect.

EDUCATION

Certification January 2016

Aviation academy, Addis Ababa, Ethiopia

LANGUAGE

Native

Amharic

Fluent

English

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