Customer Service Property Manager
Resume:
Taniya Porter
Leasing Agent
Indianapolis, IN
***************@*****.***
Entry-level position while I work my way up within the company. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Advocate
CARVANA - Greenfield, IN
December 2023 to May 2024
Delivering vehicles to customers
Purchasing vehicles for Carvana from customers
I have improved with my time management skills
Experienced with properly notarizing documents
Leasing Consultant
Elevation Property Management - Indianapolis, IN
June 2022 to March 2023
Leasing Consultant
Hamilton Point Investments - Indianapolis, IN
July 2020 to February 2021
• Answering phones and any questions for prospects and tenants
• Updated all documents used by company to WORD documents
• Collecting rental payment and preparing and delivering notices to tenants
• Walk through of apartment for showing, leasing and move out of tenants Property Manager
Snapbox Self Storage - Noblesville, IN
December 2019 to July 2020
Customer Service, answering phone, questions, taking payments, signing leases, showings units, handling auction process, keeping office and property clean. Assistant Property Manager
Snapbox Self Storage - Carmel, IN
September 2019 to December 2019
Customer Service, answering phone, questions, taking payments, signing leases, showings units, handling auction process, keeping office and property clean. Leasing Agent
TEH Reality - Indianapolis, IN
July 2018 to August 2019
• Answering phones and any questions for prospects and tenants
• Updated all documents used by company to WORD documents
• Collecting rental payment and preparing and delivering notices to tenants
• Walk through of apartment for showing, leasing and move out of tenants Front End/Cashier/Bartender
Wing Bar Indy - Indianapolis, IN
August 2018 to April 2019
Answering phones taking orders over phone through apps and walk-ins, and handling money received from customers and giving back correct change. Checking to make sure orders are correct before customers receive orders. Ensuring that restaurant and work area stay clean at all times. I had a bartender and server certification.
Eligibility Specialist
KHI Solutions - Indianapolis, IN
September 2017 to July 2018
• Gather data for all relevant state assistance programs (SNAP, TANF, and Medicaid) via phone with clients
• Verify all information is gathered accurately and meets State policies and guidelines
• Verify income, assets, and other financial/legal documents of clients to assist with eligibility determination process
• Work assign tasks regarding client cases
Eligibility Specialist
Conduent - Terre Haute, IN
September 2017 to February 2018
• Gather data for all relevant state assistance programs (SNAP, TANF, and Medicaid) via phone with clients
• Verify all information is gathered accurately and meets State policies and guidelines
• Verify income, assets, and other financial/legal documents of clients to assist with eligibility determination process
• Work assign tasks regarding client cases
Crossing Guard
Vigo County - Terre Haute, IN
August 2014 to November 2016
Applied appropriate knowledge of traffic laws and uses clear and proper traffic management signals to children, adults, and vehicular traffic to safely cross any person within the designated school crossing zones
• Provided supervision of school children and adults when crossing the street in specified crosswalks during school hours
• Observed any safety hazards that the students and adults may encounter while crossing the street
• Responded with tact and courtesy during difficult situations in public encounters Education
Associate of Applied Science in Criminal Justice
Harrison College - Terre Haute, IN
January 2016 to August 2018
Skills
• Customer Service
• Yardi
• Sales Experience
• Data Entry
• Microsoft Office
• Microsoft Excel
• Basic Math
• Front Desk
• Administrative Experience
• Microsoft Word
• Property Management
• Property Leasing
• Hair Styling
• Office Management
• Office Experience
• Marketing
• Microsoft Outlook
• Cash Handling
• Bartending
• Fair Housing Regulations
• Assistant Manager Experience
• Bartending (2 years)
• Serving (8 years)
Certifications and Licenses
Driver's License
Cosmetology License
Assessments
Work style: Reliability — Proficient
October 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer service — Proficient
July 2020
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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