Customer Service Forklift Operator
Resume:
Reshika Butler
Available to start IMMEDIATELY & Willing to Relocate with assistance if Needed
Augusta, GA 30907
*************@*****.***
Machine Technician/Operator/ Certified Reach Truck/ Cherry Picker/ forklift clamp truck operator /Team Lead in Logistics background. Customer Service Representative/ Hospice Caregiver Authorized to work in the US for any employer
Work Experience
Assembly Line Worker/Forklift Operator
John Deere - Grovetown, GA
April 2022 to March 2024
• Worked with a group of other employees on the assembly of a finished product or sub-product.
• Perform assembly tasks safely using appropriate assembly tools such as handheld pneumatic tools.
• Loads, unloads, and moves material.
• Follow work instructions per scheduled product build.
• Follow 5S procedures, maintaining clean & organized work area.
• Work as a contributing team member supporting the safety, quality, productivity, and delivery of goals. Machine Technician/Operator
Amazon - Appling, GA
February 2019 to April 2022
• Maintained machining equipment
• Visually inspected equipment parts and deliveries
• Managed production lines
• Set up tools and production areas
• Supported Lead Operations Supervisor Jerri Wilkinson/FLOW-DESK
• Ensured the packaging material inventory was accurate
• Slam Farm lead/certified Jam Clearer
• Excellent communication skills
Warehouse Associate/Forklift Operator
Fruit of the Loom - Summerville, SC
January 2017 to November 2018
• Verified inventory documentation to ensure accurate counts
• Certified in Forklift
• Efficiently delegated multiple tasks simultaneously
• Received all inbound materials
• handle all duties pertaining to the processing, organizing, and packing of goods that are sent to warehouses for storage
• make display of duties like checking product quantity and quality, taking product orders, packing items, following safety protocols, labeling containers, using equipment such as forklifts, and keeping the working area clean and organized.
customer support and product representation for each client SC CSR/ Client Relations
Dial America - North Charleston, SC
May 2014 to December 2016
Excelled in exceeding daily credit card application goals. Developed highly empathetic client relationships and earned reputation for exceeding sales goals. Resolved product issues and shared benefits of new technology. Managed quality communication, customer support and product representation for each client. Assembly Worker
Gildan - Charleston, SC
January 2013 to May 2014
• Documented Foreign Object Damage (FOD)
• Assembled materials
• Loaded and inspected products
• Recorded production process
• Shipping and receiving order forms
• Assembly line lead
• retrieved the items needed on the invoice from the inventory, checked that they are in good condition, wrap them securely, and pack them for shipping.
Customer Service/ Cashier/ Fitting Room Attendant
Banana Republic - North Charleston, SC
February 2011 to January 2013
Expressed appreciation and invited customers to return to the store. Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders. Assisted customers with store and product complaints. Maintained adequate cash supply in cash drawers in multiple checkout stations. Prevented store losses using awareness, attention to detail and integrity. Cashier/ Inventory/ CSR
Banana Republic - North Charleston, SC
February 2011 to October 2012
Cross-trained and provided back-up for other customer service representatives when needed. Worked as a team member performing cashier duties, product assistance and cleaning. Computed accurate sales prices for purchase transactions. Receptionist/ Scheduler
Bernices Hair Gallery - Augusta, GA
April 2005 to July 2010
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Maintained the front desk and reception area in a neat and organized fashion. Checked members and guests in promptly for their appointments. Offered refreshments of ice water and iced tea to all incoming guests. Assigned clients to estheticians by aligning the client's needs with the esthetician's expertise. Meticulously entered client and service information when booking appointments. Suggested and sold salon services and retail products to customers. Scheduled beauty consultations and hair styling appointments. Education
GED
Augusta Technical College - Augusta, GA
2005
Skills
• RETAIL MARKETING (7 years)
• WareHouse Worker (6 years)
• Customer Care
• Customer Support (10+ years)
• Phone Etiquette
• Hospice Care
• Medical Billing
• Conflict Management (6 years)
• Clerical Experience
• Dispatching
• Flexibility
• Reliability
• Problem-solving
• Critical care experience
• Manufacturing
• Microsoft Excel
• Microsoft Word
• Clamp Truck Experience
• RF Scanner
• Reach Truck
• Pallet Jack
• Order Picker
• Load & unload
• Forklift
• Order fulfillment
• Freight
• Quality control
• Manufacturing
• Production planning
• Analysis skills
• Industrial equipment
• Assembly
• Warehouse management
• Driving
• Warehouse experience
• Warehouse management system
• Customer service
Certifications and Licenses
Forklift Certification
Pallet Jack Certification
Driver's License
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