Sales Executive Employee Relations

ISSA BIN ALI BASRAVI. Cell: (437-****-***

*** ****** ********* *****, ********, L7A 4C4 Email: *********@*****.***

AREAS OF EXPERTISE AND TECHNICAL SKILLS

Indian : English

Payroll Management / Customer Service / Multitasking and Time Management Skills / Corrective Action

Employee Relations & Development / Orientation and Training / HR Policies & Procedure

Onboarding & Resolution / Scheduling / Alternative Dispute / Staff Recruitment/ Data Management

EXPERIENCE

Restaurant Area Manager

Yummy In My Tummy Coffee Shop – UAE, ( Dubai ) March 2018 – October 2023

Responsible for recruitment, orientation, training, coaching, benefits and performance management administration

Assisting with management in order to handle employee relations including HR inquiries/concerns/complaints and employee terminations

Monitor employee attendance and work with management to initiate counseling sessions and corrective action where necessary.

Maintain, update and deliver the New Hire Orientation for employees.

Handling 7 branches, with 8 employees in each branch.

Sales Executive June 2015 - August 2017

Chemex Hygiene & Chemical Products llc – UAE, ( Dubai )

Sales of paper, chemical, cleaning products in the market to supermarkets, organization, grocery stores.

On daily basis creating new accounts for the clients.

Sales Executive April 2013 - March 2015

Queenex Paper Products Trading Company – UAE, ( Dubai )

•. Sale of paper products in the market to supermarkets, organizations, grocery stores, printing companies

•. Items are tissues, napkins, paper bags, cartons, glasses.

Secretary/ Sales Executive March 2010 – March 2013

Masafi Company LLC – UAE, ( Dubai )

Handled employee contracts, payroll, and documentation to ensure successful onboarding and guided employees for their job requirements

Preparing daily attendence report, sales report, attending calls for Hr Manager, Sales Manager as a secretary

Storing all employees information in the computer.

Collecting new employees passports, visa and other documents.

Taking appointment for medical and I'd for visa processing.

Sales of products in the market, water, flavor water, rice, tetra pack juice, juices chips in the supermarkets, retail stores, companies, grocery stores and individuals.

Senior Associate November 2006 - October 2009

Franklin Templeton Investments – India, Hyderabad.

Processing monetary and non monetary transactions within the SLA deadline for the shareholders particular account.

Strictly following the procedures and policies related to the work.

Process New accounts, purchases, exchanges, change of address, retirement accounts of shareholders as per documentation provided.

EDUCATION

Bachelor of Commerce (Accounts) 2004

Osmania University – India, Hyderabad

Diploma in computers

Ms. Office,, Windows 98, Windows NT & XP, Unix, Oracle, VB

C, C++, Java, Html, 2001

CMC ATC – India, Hyderabad

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