Customer Service, Real Estate, Management, Sales
Resume:
Laurence Nofuente
********.**********@*****.***
*** **** ****** **** *****, Barstow, CA, 92311
PROFESSIONAL SUMMARY
I am an experienced sales and marketing leader in the Philippines with a track record of achieving results and delivering exceptional service to clients. Recognized for excellence in sales performance and leadership within the industry. I am currently seeking a position that aligns with my extensive experience and skill set in customer service, sales, and marketing.
SKILLS
• Computer Literate • Marketing • Sales • Customer Service
• Client Relationship • Real Estate • Recruitment • Management EDUCATION
Bachelor of Science in Psychology – 2012
University of Perpetual Help System – Laguna, Philippines Highschool Diploma – 2008
Sto. Niño School of Muntinlupa – Muntinlupa, Philippines WORK HISTORY
Brittany Corporation – Las Piñas. Philippines July 2017 – March 2024 Corporate Sales Officer – Team Lead
- Lead, mentor, and motivate a team of agents to achieve sales targets and performance goals.
- Develop and implement strategic sales plans to drive revenue growth, expand market share, and meet business objectives.
- Cultivate and maintain strong relationships with clients, including buyers, sellers, investors, and developers, ensuring exceptional service and satisfaction.
- Provide ongoing training, coaching, and professional development opportunities for real estate agents to enhance their skills, knowledge, and performance.
- Lead negotiations with clients, buyers, and sellers to secure favorable terms and agreements, including price, financing, and contract terms.
- Monitor and analyze sales performance metrics, such as conversion rates, average transaction value, and sales pipeline, to drive continuous improvement and optimize sales processes.
- Build and maintain a strong network of industry contacts, including real estate professionals, industry associations, and community organizations, to generate referrals and business opportunities.
- Accountable for promoting the luxury brand and projects of Brittany Corporation through online and offline activities.
- Create and update sales content on various online and social media platforms Ayala Property Management Corporation – Makati. Philippines August 2015 – January 2017 Property Manager
- Analyzed incident reports, customer concerns, and defective facility/equipment.
- Prepared daily status reports to the management committee to achieve operational objectives.
- Organized office operations and procedures with appropriate correspondence.
- Supported the Operations Department by completing general filing and administrative work. Ayala Property Management Corporation – Makati. Philippines July 2013 – August 2015 Operations Control Officer
- Oversee overall operation of all Ayala properties in the Philippines.
- Attend to customer’s inquiries, requests and concerns.
- Maintain efficiency and adequacy of equipment.
- Ensure strict compliance of the property with all government requirements.
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NOTABLE ACHIEVEMENTS
Top Sales Producer of The Year (4th) – 2023
Brittany Corporation, Las Piñas, Philippines
Closed 120 million ($2 million) in residential property sales in 2023. Top Sales Producer of The Year (1st)
Brittany Corporation, Las Piñas, Philippines
Closed 553 million ($9.6 million) in residential property sales in 2022, exceeding sales targets by 121%. Top Sales Producer of 4th Quarter
Brittany Corporation, Las Piñas, Philippines
Top Sales Producer of 3rd Quarter
Brittany Corporation, Las Piñas, Philippines
Closed 190 million ($3.2 million) in residential property sales within 3rd quarter of 2022.
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