Customer Service Specialist
Resume:
R/S
RESUME
Rome
Sands
OBJECTIVE
Experienced customer service specialist seeking a role in a dynamic work Environment. 4 years of working within the hospitality industry in both mangement and intermediate-levels. Excellent problem-solving skills as well as great listening skills.
ADDRESS
Garden Hills #1
PHONE
*********@****.***
SKILLS
Skilled in hospitality management as well as computer ethics.
Hospitality
Excel
Imovie
7rooms
EXPERIENCE
[2018]
-100 JAMZ- • Internship • Entertainment/ News Coordinator
In the summer of 2018, I was given the opportunity to intern at 100 Jamz radio station with the main radio host personality “JJ”. While interning at 100 Jamz I was taught how to Effectively use a sound board and learn the outer workings of a radio station.
While at 100 Jamz i was given the chance to speak on air Which started me off with learning how to speak quick and talk on my feet which in turn helped me with communication skills that I now use in my work life.
[2018] – [2019]
-Office Work-
In the summer of 2019, I briefly worked in an office for my family's car rental company. While working I became accustomed to using Microsoft excel as well as the inner workings of an office space.
[2019]– [2020]
-700 Wines & Spirits- • Store Clerk/Manager
During the 2019-2020 timespan I worked as a sales representative, store clerk and active store manager for 700 wines and spirits. During my time working at 700 was when I learned and mastered my hospitality skills, I was placed in the main tourism district which allowed me to hone my skills in customer problem solving and communication, I was given multiple responsibilities like opening and closing stores, stocking shelves and fridges as well as taking product inventory.
[2020]
-OneWey Whole Foods- Cashier/ stocker
During the middle of the worldwide Covid Pandemic I briefly worked at “ OneWey Whole Foods” my main jobs at this establishment was cashing as well and selling produce, meat and dairy products to locals.
[2021]
-Sugar Factory- Host/Manager
In the year 2020 I got hired to be the host at Sugar Factory located in Bahamar which was a starting manager position. During this time my hospitality skills came into full effect, my main responsibilities as host was to make and cancel reservations, answer calls and emails, interact with the hotel guests and locals alike, seat the guest at their tables and make sure my station and area remained clean.
Being That sugar factory was located within the Bahamar hotel, I had to become accustomed to the hotel lifestyle and reapproach my guest interaction.
[2022-2023]
-Sugar Factory- Server
In 2023 after a year at sugar factory I was promoted to a server after displaying great peoples skills, communication skills, and quick thinking ethics. Becoming a server developed my fine dining skills as it gave me a better understanding of how to talk and act in a resturant environment amongst guests aswell as showed me more ways to act in a team setting.
[2023]
-Coco Cay -Resort- RA/Server
Earlier this year I was hired as a RA/Server at the Coco Cay Resort on the Berry Islands. This was my first job outside of nassau and it gave me an entire new experience and perspective on tourism and the reach we have on our guests. It was the first time I stayed on the resort and witnessed the everyday tasks.
EDUCATION
[Mary Star of the Sea Catholic Academy], Freeport,Grand Bahama
I am apart of the 2019 graduating class of “MSSCA”
REFERENCES
Contact this candidate