Account Manager A Business

Arindam Roy Page *

PROFILE: ARINDAM ROY

STRATEGIC & SR. MANAGEMENT EXECUTIVE – With more than 3 decades’ chronicle of success ICT Professional & corporate business expert with proven ability in translating business needs into technology requirements, defining, developing, operating and delivering large, strategic programs and rolling-out IT Solutions across the segments of enterprise; drove changes across the organizational boundaries, established new processes, supported an environment of continuous improvement and directed a board range of corporate technical and non-technical initiatives. CERTIFICATIONS

~ PMI, USA, Certified Project Management Professional (PMP) and Certified Internal Auditor for Tata Business Excellence Model, IBM Certified Deep Blue Consultant

~ Domain Expertise: IT Infra, Digital Transformation for Cities, e-Governance, Government Business and Railways BUSINESS VALUE PROPOSITION

Managed multi-million large multi-location consulting engagement teams: and business development activities spanning developing a portfolio, driving revenues within the assigned technology competency during entire opportunity management cycle, prospecting, evaluating, proposing & closing the deals of the specific account under the portfolio

Successfully managed P&L responsibility at Regional & National level: As a regional head, successfully established Shyam Telecom in Eastern Region. Apart from holding maximum market share of DoT business in Eastern Region of India, made entry in Defence and Rly market. As DGM (SI), supported CMC as well as TCS for System Integration, e-Gov. business and special projects, maintained steady YoY growth rate of 15% - 20% from 2009 t0 2012.

Delivery Management: As Solution Architect, fetched multiple consultancy business for IBM India and also successfully delivered first and ONLY Smart City project executed by IBM India till 2015. As Business Consultant of Smart City, helped CISCO to improve Command Centre Solution, supported MSIs customize different Smart solutions on Cisco Platforms. Supported TCS & CMC conceptualizing e-Gov. solutions. o Managed project operations with key focus on defining Service Level Agreements (SLA’s), Standard Operating Procedures (SOP’s) as well as interacting with prestigious clients, business partners, industry leaders, vendors & other key stakeholders

o Hands-on experience in managing of end-to-end project from conceptualization to planning and implementation leading cross-functional team in different geographical spread, in line with international guidelines and norms

Leadership in driving overall project operations encompassing governance, managing vendors, strategic & technical matters (defining strategies, scoping, estimation, planning, and finalization of technical / functional specifications, resource administration & optimization of the product / software application) within specified time constraints while maintaining relationships with customers and reporting project status & progress, tracking issues and escalating matter.

Strong exposure in managing pre-sales lifecycle right from RFP & RFQ support, bidding, qualification to liaison to completion, pricing & negotiations, preparing statement of work, contracts & initiate knowledge transfers to delivery units on prospect conversions; excellent track record of managing accounts worth over million dollars within and outside India

Acted as a Subject Matter Expert in resolving mission-critical issues associated with leading edge technologies, integrations & development of products

As an Account Manager, managed overseas clients (APAC & MEA) as well as Indian clients (Railways, Defence Research Laboratories; Central & State Government Departments, Central Public Sector Undertakings & Private Corporate Houses)

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