Customer Service Inventory Control
Resume:
Robert Bedard
North Billerica, MA 01862
*********@*****.***
A motivated worker who puts others’ needs first
Portfolio: https://www.nexxt.com/p/rbedard44
About Me
I am a hard worker who strives to help others, I am also a team player who puts the needs of others before myself. I don't mind leading if the opportunity presents itself. I am goal-oriented and also detail-oriented. I am always open to learning new things. I am also the type of person who will look for work when my job is complete.
Career Summary
I'm looking to obtain a long-term position. I have a vast range of skills through jobs over the years for example Security, Food Prep, Computer Software Installation, Customer service Retail, Assembly, Kitting, Pallet Jack, Microsoft Office Suite, Cashier, Office Clerk, Computers, Packaging, material handling, CMA (Central supply), Inventory Control and Cycle Counting, Strapping, Labeling & Tapping, Quality control, Detail-oriented, organized
Work Experience
EVS (Housekeeper) 7/25/2023 – Present
Tewksbury State Hospital
Responsibilities
Performs daily housekeeping services to the main hospital and other buildings on campus to ensure a clean, attractive facility per all applicable laws, regulations, and standards.
Sweeps, vacuums, and washes floors, using appropriate equipment and supplies to maintain the cleanliness and appearance of the hospital.
Dust, polish, and wash interior surfaces such as windows furniture, walls, ceilings, etc., using appropriate supplies and equipment in order to maintain the building in a clean and orderly condition.
Prepares beds after washing using appropriate linen supplies and removes/hangs window draperies and bedside curtains as needed.
Cleans toilets, lavatories, washrooms, mop closets, etc., using appropriate supplies and equipment in order to maintain the appearance and cleanliness of such areas.
Empties and relines trash receptacles, paying particular attention to the safe and proper handling of hazardous waste.
Collects soiled linen to aid in the operation of the laundry function.
Assists with shoveling and sweeping snow from walkways and steps using proper equipment, to aid in the safety and maintenance of facility grounds as needed.
Arrange and prepare conference rooms, patient care units, and other designated areas as needed.
Food Services (floor Stock) 1/31/2023 – 7/12/2023
Aramark Tewksbury State Hospital
Responsibilities
Restocks at par locations with products ordered the previous day.
Check the Refrigerators and freezer, temps, on all the units every day
Clean Refrigerators and freezers as well as the cabinets on all the units every Friday
Assist with deliveries and restock inventory items are received
Performs duties as assigned by the supervisor and or Director
Advises the Supervisor of any stockouts and changes with items on the units.
Make to deliver items that are on the par levels.
Rotates product and checks for expiration dates.
Help out on the try line
Set up Dish Wash Sanitize Machine for tray line Dishes & Break Down Dish Wash Sanitize Machine for tray line Dishes
Wash the Pots and pans from the tray Line and the Cafeteria
Activity Assistant North Reading 12/19/2022 – 01/12/2023
Royal Health Group
Responsibilities
Assist the Director of Activities in enhancing and supporting the resident’s intellectual, emotional, and spiritual interests, talents, and hobbies with individual or group activities
Assist in planning, developing, organizing, implementing, and evaluating the activity programs of the facility
Assist in developing and planning the monthly program calendar
Assist in developing a written plan of care for each resident’s activity program
Participate in discharge planning, development, and implementation of activity care plans and resident assessments
Implement activity procedures as directed by Activity Director
Assist in scheduling programs, planning parties, and providing games/activities
Encourage residents to participate in activities of daily living that will stimulate his/her potential, physically, mentally, socially, and spiritually
Admin Audit & Contractor Oct 2022 - Nov 2022
LogixHealth
Purpose
This position provides administrative support to management on the Audit and Contracting
team. This position also shares the Receptionist role.
Auditing the new clerical staff during their transition to working independently
Callback program
Entering claims into an electronic database for secondary claim submission
Assisting Management with various clerical projects
Specific Job Knowledge, Skill, and Ability
Ability to add, subtract, multiply and divide into all units of measure; this ability will
encompass using whole numbers, common fractions, and decimals
Ability to compute rates, ratios, and percentages
Ability to read and interpret documents such as safety rules, operating and
maintenance instructions and procedural manuals
Ability to write routine reports and correspondence
Ability to communicate effectively verbally and in writing
Ability to apply common sense understanding to carry out instructions furnished in
written, oral or diagram form
Ability to deal with problems involving several concrete variables in standardized
situations
Specific vision abilities required by this job include close vision
Ability to sit for prolonged periods of time, use hands, talk, hear, and occasionally
walk and reach with hands or arms
Manufacturing Associate III / Shipper-Receiver May 2022 - Aug 2022
Parker Hannifin
POSITION SUMMARY
Manufacturing experience and ability to troubleshoot machines.
Perform required quality checks and record data using proper measuring equipment every hour.
Verify all tools, materials, and equipment obtained are correct for the assigned work.
Responsible for preparing raw materials and machines according to the Process Documents.
Perform all job start-up and end-of-job completion tasks.
Review packages to determine shipping priorities, work assignments, and shipping methods required to meet shipping and receiving schedules.
Using a computer to perform incoming and outgoing shipping activities to ensure accuracy. Material Handler
AMAZON ROBOTICS – North Reading, MA August 2021 to March 2022
(Supply chain shortage, reduction in force)
POSITION SUMMARY
Receive and count stock items, and record detailed information into the computer.
Pack and unpack items to be stocked on shelves in stockrooms, and warehouses.
Verify inventory computations by comparing them to physical counts of stock, investigate discrepancies and report discrepancies that require adjustments to supervisors.
Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.
Mark stock items using identification tags, stamps, electric marking tools, or other labeling equipment.
Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations.
Keep records on the use and/or damage of stock or stock handling equipment.
Examine and inspect stock items for wear or defects, reporting any damage to supervisors.
Provide assistance or direction to another stockroom, warehouse, or storage yard worker.
Remove trash from the work area as needed.
While working in the warehouse and CMA (Central supply), Inventory Control and Cycle Counting were a must along with using a Pallet jack, Strapping, Labeling and tapping.
Temperature Screener
BIOKINETIX - Andover, MA May 2021 to June 2021
POSITION SUMMARY
The Temperature Screener provides on-site service to monitor the temperature of incoming employees using a No-touch, Infrared, FDA-approved Thermometer while protecting the health and safety of themselves and others through the proper use of Personal Protective Equipment (PPE).
Day-to-Day: They will arrive at the client site, get checked in and get protective equipment, and clock in and out on an app that they will download on their phone.
They will sit at the entrance door and use a no-touch temperature screener when employees arrive. If the employee has a high temp, they will get a slip and need to reach out to their supervisor.
ESSENTIAL DUTIES AND RESPONSIBILITIES (Included but not limited to the following):
Take temperatures of all entering personnel in client locations, including but not limited to employees, contractors, and visitors.
Ensure that the assigned entrance is covered for the specified schedule assigned by the Site Supervisor. This includes being timely to the start of shift to allow enough time to obtain materials and supplies and arrive at a specific entrance at the assigned time.
Wear appropriate PPE in a specified manner.
Kitting Specialist
Insulet Corporation - Billerica, MA January 2021 to May 2021
As one of the leading Diabetic Medical companies. As Kitting Specialist on a Monday-Friday, 9 am-5:30 pm shift. Several workers
Responsible for Pre-assembling individual parts & items into kits.
Pieces per box could range from a few 100 to 1000.
Putting the parts into the boxes.
labeling the boxes.
Submit the boxes to the quality department.
kits that are ready to ship out right away get sent to the warehouse to be sent out.
An Average workload could range from 4,000 shipments perhaps more per week
CSA - Customer Service Associate
Walgreens - Lowell, MA October 2020 to January 2021
photo development,
grocery,
pharmacy, and
health and beauty sections.
Other Assigned Tasks
operate cash registers,
stock shelves
cleaning duties
light mopping,
dusting, and bathroom tidying.
Seasonal Recovery Clerk Associate
BJ's Wholesale Club - Stroudsburg, PA May 2019 to September 2019
Fully stock and rotate all merchandise in cases, shelves, and other applicable displays according to tag.
allocation and department standards.
Acknowledged customer issues and resolved their problems quickly and efficiently.
Assisted clients in understanding their available options and helped them select the right service plans for their needs.
Followed up with customers ensuring their satisfaction with their purchases.
Greeted customers and offered them assistance where possible.
Informed customers about current promotions and sales, encouraging them to take advantage.
Dairy Associate
Weis Markets September 2017 to January 2018
Fully stock and rotate all Dairy merchandise in cases, shelves and other applicable displays according to tag
allocation and department standards
Acknowledged customer issues and resolved their problems quickly and efficiently.
Assisted clients in understanding their available options and helped them select the right service plans for their needs.
Followed up with customers ensuring their satisfaction with their purchases.
Greeted customers and offered them assistance where possible.
Informed customers about current promotions and sales, encouraging them to take advantage.
Hot Foods Sales Associate
Weis Markets October 2016 to October 2017
Acknowledged customer issues and resolved their problems quickly and efficiently.
Followed up with customers ensuring their satisfaction with their purchases.
Greeted customers and offered them assistance where possible.
Informed customers about current promotions and sales, encouraging them to take advantage.
fryer cook responsible for preparing and maintaining hots foods every 2 to 3 hours.
Sales Floor Associate
WAL MART SUPERCENTER February 2016 to October 2016
Assess customers’ needs and provide assistance with information about the product.
Comply with inventory control procedures.
Ensure high levels of customer satisfaction by delivering excellent sales and service.
Maintain in-stock supply and merchandise products on the sales floor. Welcome customers to the store and answer their questions.
Education
High School Diploma Consumer Science
Greater Lowell Technical High School
Skills
Warehouse
Power Jack/ Electric Power Jack
Shipping & Receiving
Order Picking
Kitting
Strapping
Assembly
Spooling
Labeling
Microsoft Office Suite
Microsoft excel Less than 1 year
Microsoft word Less than 1 year
Microsoft PowerPoint Less than 1 year
Customer service
Retail sales
Inventory Control
Cash Handling
Merchandising
Interpersonal skills
Detail-oriented Skills
Team player
Communication Skills
Organizational Skills
Leadership
Time Management
Takes In an initiative
Links Phone Customer Service
Phone Customer Service
Computer Software Installation
Assessments
Customer Focus & Orientation – Familiar March 2019
Certificate
First Aid, AED, CPR Received date: 10/05/2021 Renew Date: 10/20/2023
Ecard Code: 216*********
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