System Administrator It Security
Resume:
Todd Austin
************@*****.***
Linkedin.com/in/todd-austin-97386b45
Mansfield, Texas
Experience Summary
Information Systems Manager and U. S. Navy Veteran, specializing in IT Security, with additional expertise in Network Administration. Accomplishments include:
●IT Management – Coordinated and supervised enterprise-level network installation and operation, comprising 7000 network cables, 49 equipment racks, 75 Wi-Fi routers, 3000 workstations, 50 VoIP phones, and 200 copiers for 5000 personnel
●Troubleshooting/IT Administration – Provided extensive troubleshooting, monitoring, and support for Windows event and performance monitoring, TCP/IP, firewalls, routing, VLANs, resource allocation for large databases, disk configuration, and the maintenance of hardware and software.
●Training – Led and trained 23 sailors and 13 civilian personnel at PACFLT Center for Excellence for Advanced Curricular in Naval Tactics
●Project Management – Led a team of 50 sailors during the installation, testing, and deployment of more than 5000 computer assets and 200 printers for the CANES installation of IBM Blade servers running VMware for shipboard network systems
●Network Administration/IT Security – Administered networks comprising more than 40 servers and 5000+ network assets for CANES.
●Problem Solving – Mitigated problems identified with virtualization of multiple servers and trained shipboard personnel in all aspects of communications.
●Operations – Oversaw complex communications shifts to multiple global areas of responsibility, ensuring vital tactical links remained operational, resulting in post collection data crucial for future analysis.
Technical Experience
Hoffman Cabinets, IT Manager – Arlington, Tx Oct 2023 - April 2024
Directed IT services for a campus comprised of 5 buildings, 600 employees, and 500 network devices.
Provided technical advice to company ownership to transition from printing employee documents and customer orders totaling 95,000 pages per month to a more environmentally friendly paperless system. Saving the company $2,500 monthly.
Researched and provided cost analysis of minimizing the number of software licenses utilized throughout the company in comparison to using enterprise licenses from multiple software companies with an immediate cost savings of $12k annually.
Facilitated automated system updates by utilizing the Microsoft Azure platform to push updates to workstations rather than manually updating them individually.
Implemented company-wide mass communications by building an email-to-text process within Office 365 rapidly getting emergency information out to personnel, moving away from an outdated phone tree system.
QFC Industries, IT Manager – Arlington, Tx Jul 2021 - Oct 2023
Supervised helpdesk for 12 offices geographically separated throughout the country, mitigating more than 5000 trouble tickets.
Completed accounting data merger of multiple companies to one proprietary database used within the fasteners industry.
Provided technical advice to company ownership to transition from an outdated warehouse system to a more up-to-date barcode warehouse system
Researched and provided cost analysis of multiple companies to find a better technical and business solution for a new VoIP provider.
Techsoft CANES Subject Matter Expert – Mansfield, Tx Apr 2019 – June 2021
Adhere to training policies and collaborate with other military, government civilian, and contractor training specialists with the objective of continuously improving training processes and delivery.
Create and update course content, training materials and other course related documentation in accordance with Navy instructions. Actively test curriculum in a virtualized, cloud-based virtual training environment for accuracy and operability and provide engineering feedback to AWS engineers.
Conduct Train-The-Trainer events at fleet concentration training centers in Yokosuka, Japan, Virginia Beach and San Diego to ensure training is being conducted in the most proficient manner.
Deliver network training globally to more than 840 Navy IT personnel through virtualized, cloud-based training environment.
Defense Healthcare Agency Tier II Systems Engineer – San Antonio, Tx Jan-Apr 2019
●Managed Active Directory (AD) instance, including the use of Organization Units (OUs) and various AD functions, to ensure proper user authentication, configuration, and access to approved services
●Support other core Windows functions, such as the creation and deployment of Group Policy Objects (GPOs), patching, and resource monitoring
●Test, implement, document, and track changes required to support DISA STIG compliance
●Assist with vulnerability remediation and Information Assurance Vulnerability Alert (IAVA) compliance as needed
U. S. NAVY
Leading Chief Petty Officer/Network Administrator/KMI Operational Account Manager (KOAM) – USS Abraham Lincoln (CVN-72), Norfolk, VA 2015 – 2018
●Served as liaison between senior naval leadership to network administrators, troubleshooting outages for backbone network as well as Microsoft server operating systems and middleware, server configuration and installation, performance and network monitoring tools
●Supported query execution, database replication, migration, backup & recovery, scripting languages, DB performance tuning, capacity planning and bottleneck resolution, management of Microsoft SQL Server, building and maintaining high-availability, clustered and scalable systems
Leading Petty Officer/Information Assurance Officer/EKMS Manager – Tactical Training Group Pacific (TTGP), San Diego, CA 2013 – 2015
●Managed TTGP’s multi-security and geographically separated networks and communication systems, ensuring uninterrupted connectivity
●Oversaw support, maintenance, and security of TTGP and C3F C5I systems
●Identified gaps in security and mitigated over 10,000 vulnerabilities, resulting in overall excellent score of 82.8% (S), 83.2% (U) for Cyber Security Inspection Phase III
Leading Petty Officer/Network Administrator/Information Assurance Manager – USS Vandergrift (FFG-48), San Diego, CA 2009 – 2013
●Led and trained 10 sailors in support of all network and radio communication assets on board
●Ensured multiple servers with various operating systems were patched with the most current updates, ensuring strict adherence to DoN and DoD standards
●Trained and qualified five system administrators in the daily operation and management for COMPOSE suites, including ISNS C(V) 3.X, D(V) 9 3.5
Leading Petty Officer/Network Administrator/NOC Manager – Naval Computer & Telecommunications Station, Manama, Bahrain 2009 – 2013
●Led and trained 40 sailors and 10 civilian personnel in support of all network and communication assets in Indian Ocean Region.
●Ensured multiple servers with various operating systems were patched with the most current updates, ensuring strict adherence to DoD standards
●ISP for 56 commands throughout Indian Ocean Region.
Education
Southern New Hampshire University
BS, Business Admin & Information Management, May, 2021
Southern New Hampshire University
AS, Information Technology, 2015
Technical/Training
●CompTIA Security+ Certified, 2012
●ADNS K (V)2/4 Afloat (CISCO), 2015
●Advanced Network Analyst (NEC 2781(CCNA)), 2012
●SHF, UHF (SATCOM/LOS), EHF communications, Cisco IOS, Video Teleconferencing, SCOM, PowerShell, Remedy Svc Mgmt, DNS, DHCP, IPsec, OSPF, IPV4, subnetting, TCP/IP, ISA, SAILOR 2.0, Retina Scanner, Host-based security system administrator, Disaster recovery, various Microsoft Operating Systems
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