WYNETTA BELLE
********@*****.***
EXPERIENCE
Creative Artists Agency
Trust Accounting Associate 9/2023-11/2023
• Bill and process 100+ fashion and commercial endorsements invoices daily.
• Distribute remittance to correct departments to ensure payments are processed within SLA.
• Set up clients in vendor portals and manage vendor portal database. Veronica Beard 9/2022-4/2023
Accounts Receivable Coordinator
• Research and process credits and adjustments for 200+ domestic and international accounts such as Saks, Bloomingdales, Neiman Marcus, Net a Porter and Harvey Nichols.
• Monitor past due accounts and negotiate payment plans for approximately 100+ specialty accounts.
• Manage customer setup process, including billing, credit and contact information.
• Assist in month end closing and reconciliation.
Sunham Home Fashions, New Providence 10/2021-5/2022 Accounts Receivable Analyst
● Responsible for daily cash posting of checks, wires, ACH and credit card payments.
● Communicate with factor to verify payments are posted to correct customer accounts and customer invoices.
● Review aging reports and prioritize collection of past due invoices.
● Verify all invoices are posted in customer portals.
● Responsible for disputing shortages, ASN, late ship, price difference chargebacks for retailers such as JC Penney, Target, Lowe’s and Nordstrom’s. Extreme Concepts, LLC, Rahway, NJ 1/2019–10/2021
Accounts Receivable/EDI Specialist
● Increased AR collections by successfully and consistently managing key accounts including but not limited to Walmart, Amazon, Family Dollar, Macy’s etc.
● Worked with production and operations departments to gather information required for disputing chargebacks.
● Processed orders (both EDI and non) created pick tickets and submitted ASNs.
● Processed credit applications for new and existing customers.
● Billed and transmitted invoices via email, mail and EDI to customers in a timely manner. Rutland Beard Floral Group, Fanwood, NJ 10/2017-9/2018 Sales Associate
• Used suggestive selling techniques to increase monthly sales.
• Ranked #3 sales associate across 7 stores from December 2017 to February 2018 with average sales of $96.25 per order.
• Responded quickly and resourcefully to customer requests or concerns. Community Access Unlimited, Cranford, NJ 2/2017- 6/2017 Data Entry Specialist
• Managed the accurate and timely processing of up to 20,000 worker's compensation policies, invoices, renewals and policy cancellations monthly.
• Accurately processed 1500 timesheets biweekly.
Metropolitan Landscaping, Bloomfield, NJ 6/2014-9/2016 Administrative Assistant
• Instituted formal cross-checking of invoices and turning around issues of supplier overpayments saving thousands of dollars monthly.
• Implemented improvements in record-keeping controls to ensure timely payments from customers.
• Prepared correspondence, proposals, and marketing material for distribution to prospective clients.
Insurance Services Office, Inc., Jersey City, NJ 12/2012-11/2013 Client Services Representative
• Promptly handled client inquiries via email, telephone and instant messaging within SLA.
• Cross trained and provided back-up for other customer service representatives. Global Aerospace, Inc., Parsippany, NJ 9/2006-8/2011 Business Process Analyst
• Performed system, unit and acceptance testing on newly developed applications.
• Served as primary support contact to end users within the 24 hour SLA.
• Completed voluntary customer service training to improve customer satisfaction. Claims Assistant
• Performed legal research to assist in resolving outstanding claims.
• Provided administrative support to claim adjusters, attorneys and investigators. EDUCATION
Northeastern University, Boston MA 4/2005
Bachelors of Business Administration in Finance and Marketing SKILLS PROFILE
• Microsoft Office
• Dynamics 365
• AIMS
• Navision
• Extenta