Customer Service Personal Assistant

CONFIDENCE ALLEN

Phone: 074********

Email: **********@*****.***, **********@*****.***

INTRODUCTION

Dedicated, driven, and hardworking professional, I bring over eight (8) years of experience and strong foundation in customer service and a passion for supporting people in different sector.

I thrive in fast-paced environments where communication and adaptability are key and working as part of a team and on my own when required.

My dynamic skill set is backed up with the desire to make a positive impact, positions me as an asset ready to contribute effectively to any organisation.

PROFESSIONAL EXPERIENCE

Customer/Personal Assistant

Leeds Council, Leeds, UK

March 2020 – March 2024

• Working to assisting customers on day-to-day needs

• Dealing with customers enquiries

• Directing customers to service offerings

• Assisting customers with shopping

• Working with other team members on day-to-day task

EDUCATION/QUALIFICATION

• BSc in English and Communication

• NVQ Level 2 in Customer Service

KEY SKILLS

• Listening and Negotiating

• Multitasking and Event Management

• Managing People

• Conflict Resolution

• Time Management

Contact this candidate