HEATHER
FITZ-GERAL
D
heatherconstancerose@gmail.c
om
Pismo Beach, CA 93448
Bold Profile
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
PROFESSIONAL SUMMARY
Lucky Dog Pet Resort - Kennel Technician
06/2023 - Current
Clinical Training Institute - Phlebotomist 1 Externship Santa Maria, CA • 03/2023 - 03/2023
VCA South County Animal Hospital - Receptionist and Animal Care Assiatant
03/2015 - 08/2016
VCA Alameda East Specialty Veterinarian Hospital - Receptionist and Kennel Technician
09/2011 - 03/2015
Lucky Dog Pet Resort - Lead
WORK HISTORY
• Executing excellent team member mentoring skills.
• Exercising and grooming dogs according to individual needs.
• Obtained California Registered Phlebotomy liscence 2024*
• Labeled transfer tubes and followed order of draw.
• Centrifuged blood samples as outlined in clinical protocols. Achieving Certificate of Completion for 50 successful vienipuncture blood draws and 40 clinical hours for CPT 1 requirements.
•
Performing Receptionist duties and provided excellent customer service.
•
Assisting Veterinarians with care for hospital boarding animals. Including: minor surgical procedures, chemotherapy, and Acupuncture sessions.
•
• Processing bloodwork and preparing medications.
• Preforming Receptionist duties for general office and E.R.
• Managing Animal Remain Care.
• Providing routine animal care services for hospital boarding animals.
• Attending BelRea Institute of Animal Technology 2011-2015 SKILLS
• Group management experience
Knowledge of Medical
Terminology
•
Great communication and
mentor skills
•
• Excellent team member
• Current AMT Registration
• Current CPT 1 liscence
• Self motivated
Medical Trancriptionist and
Editor in progress
•
Reliable, Respectful, and
Responsible
•
U.S. Career Institute
Fort Collins, CO
In Progress: Medical Trancriptionist
And Editor
Clinical Technician Institute.
Santa Maria, CA • 09/2023
Certificate : Phlebotomy
EDUCATION
Certified Phlebotomist Technician 1
CERTIFICATIONS
Nipomo • 02/2016 - 10/2020
• Ran the day by team managment
• Training and mentoring new employees
• Participating in receptionist and Kennel duties