Amanda Ballard
Love what you do!
Simi Valley, CA 93065
***************@*****.***
I am inspired, motivated and kind. =)
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Office Manager/Supervisor, Lead Engraver
Engraving and Awards
January 2009 to December 2024
Responsibilities: Engraving (Rotary, Laser and Sandblasting), Heavy Phones and e-mails, Greeting Customers and taking orders, credit card processing and daily use of cash. Large use of company programs and graphic design programs. Traveling to Conventions and taking paid courses. No lie, I am truly gifted!
Medical Assistant
WellHealth GoGetTested (Covid Testing)
January 2020 to December 2022
Responsibilities: Wearing the proper PPE, following safety guidelines and protocol. Comforting patients while swabbing and taking specimens. Being very detail-oriented and paying very close attention to people and surroundings. Checking-in of patients and delicate computer data entry. Verification of patient and proper disposal of PPE. Front/Back Office Manager
West Property Management Group
January 2007 to December 2020
Responsibilities: Schedule Appointments, Heavy Phones, Filing, Office set-up in the morning and closing, heavy computer work and large use of office programs and internet, overseeing employees and tasks. Medical Assistant Front/Back Office
Family Medical Practice (Front/Back Office) Dr. Rosassen's Family Medical Practice January 2006 to December 2017
Responsibilities: Schedule Appointments, Heavy Phones, Cleaning of rooms when patient and Doctor are done, Check-in merchandise, sterilizing of tools, X- ray processing, Filing, Office set-up in the morning, assistance with Botox and laser hair removal, Open and Closing of exam rooms, patients vitals, verifying insurances and collection of co-payments, heavy computer work and large use of medical office programs and internet. Education
Associate's degree in Ultrasound/MRI/Medical Terminology West Coast Ultrasound University - Los Angeles, CA January 2014 to December 2016
Associate's degree in Medicine
Moorpark College - Moorpark, CA
September 2006 to December 2009
High School Diploma
Simi Valley High School - Simi Valley, CA
January 2002 to December 2006
Skills
• Windows
• Collaboration & Teamwork
• Management
• Professionalism
• Research
• Project management
• Web design
• Microsoft Access
• Independence and Interpersonal Skills
• Problem Solving.
• Multi-tasking
• Organization
• Multi-line phone systems
• Sales
• Recruiting
• Order management system
• Order entry
• Medical scheduling
• Proofreading
• Web accessibility
• Maintenance
• EMR systems
• Patient Care
• HR sourcing
• Telephone Skills
• Clerical experience
• Highly motivated and goal-oriented, accurate, thorough and precise in attention to details. Excellent analytical and organizational skills. Major strengths are completing multi- faceted tasks within time constraints allotted. Loyal, Dependable, a self-starter, and willing to do whatever is needed to meet established goals. Authorized to work in the US for any employer
• Apple Numbers
• Customer support
• Interviewing
• Phone triage
• Visio
• Software troubleshooting
• Experience Administering Injections
• Presentation skills
• Computer Networking
• Schedule management
• Direct support
• HIPAA
• Time Management
• Property maintenance
• Scheduling
• Calendar management
• Office manager experience
• Customer support
• Accounting
• Typing
• Salesforce
• Medical Billing
• Contracts
• Adobe Acrobat
• Google Suite
• Logistics
• Event planning
• E-commerce
• Flexibility
• Supervising experience
• Esthetic Laser Treatment
• Phlebotomy
• Customer Service
• Emotional Intelligence
• Medical Receptionist
• Business development
• Conflict management
• Adaptability
• Creativity & Innovation
• Employee evaluation
• Sales support
• Attention to Detail
• CRM software
• Employee Orientation
• Public health
• Process improvement
• Leadership & Management
• Communication
• Healthcare management
• Retail
• Cash handling
• Laboratory Experience
• Word Processing
• Quality Focus
• QuickBooks
• Documentation review
• Customer relationship management
• Medical Office Experience
• Social media management
• Bookkeeping
• Google Docs
• Constant Contact
• Medical records
• Help desk
• Assistant Manager Experience
• Store Management Experience
• Retail Management
• Microsoft Word
• Inventory Control
• Payroll
• Merchandising
• Leadership
• Loss Prevention
• Shift Management
Certifications and Licenses
Certified Medical Assistant
CPR Certification