Data Entry Customer Service
Resume:
Nicole Wagemann
805-***-**** **********@*****.*** Oxnard, CA 93030
SUMMARY
*Know how to work with special needs.
*Know how to teach ASL and Spanish.
+I’ve helped write movie and television scripts. Where I’ve edited, proofread, and ghostwritten.
*Know how to package and do shipping.
¢calling representative
SKILLS
« Task Delegation
« Strong leadership
« Email Etiquette
« Continuous Improvement
« Cold-calling
« Customer Relationship Building
« Attention to Detail
« Customer Service
« Sales Pitches
« Time Management
« Active Listening
« Persuasive Strategies
« Product Descriptions
« Script Reading
« Data Entry
« Performance-driven
« Goal Setting
« Written Communication
EXPERIENCE
Problem-solving abilities
Time management abilities
Client Needs Assessment
Multitasking
Customer Orders
Complaint resolution
Teamwork and Collaboration
Inbound and outbound calls
Microsoft Office
Team Leadership
Script use
Helpdesk Software
Reliability
Product and service knowledge
Order Taking
Telephone Interviews
Adaptability and Flexibility
Problem-Solving
Anything at This Point, Anyone who will hire me, July 2024-Current
Oxnard, California
Writer, Editor, Proofreader, Ghostwriter, Nonesuch, February 2021-March 2022
Oxnard
« My responsibilities were to help my clients with educating them with whatever they see fit. In
regards to their books, comics, or movie scripts.
« Must go through their work and see if they needed grammar checks, needed editing,
proofreading, or a ghostwriter if they had a (writers block.)
« Would work with them for a six month period, sometimes even two, and from there we'd stay
in communication until it was finished.
« Displayed strong telephone etiquette, effectively handling difficult calls.
« Created and maintained a library of resources related to grammar, punctuation, and writing
style.
« Kept track of customer interactions, transactions, comments and complaints.
« Greeted customers and identified their needs.
EDUCATION AND TRAINING
High School Diploma
Channel Islands High School, Oxnard CA June 2013
Contact this candidate