Customer Service Representative

Xavian Sydney McPherson

***** *** **** *, *** *409, Gulf Shores Alabama 36542

*****************@*****.***

(917) 790 - 3008

CAREER SUMMARY

Motivated and Highly Professional Marketing and Customer Service Specialist, with over five (5) years experience. Seeking to use proven skills to grow customer loyalty and increase growth and profitability in your company.

PROFESSIONAL PROFILE

Smooth Secrets - St. Andrew Jamaica (2021-2023)

*C. E. O

VXI Jamaica- St.Andrew Jamaica ( 2021- 2022)

*Customer Service Representative ( part time)

Just Sugar Beauty Bar - St.Andrew, Jamaica (2021)

*Sugarista

Fandangles Kidz and Crocs - St. Andrew, Jamaica (2018- 2020)

*Store Associate (part time)

Digicel Call Center - St. Andrew, Jamaica (2016-2018)

*Customer Service Representative

EDUCATION

St. Andrew High School for Girls (2011-2016)

-High School Diploma

University of the West Indies, Open Campus (2016-2017)

-Marketing and Sales - Certificate

The Face Place (2019-2019)

-Wax Specialist -Certificate

AREAS OF EXPERTISE

●5 years of experience in leadership and management

●Exceptional interpersonal skills with customer service, interaction and organization.

●Functions well under pressure and adapt quickly to unfamiliar situations .

●Able to work well with computers and various software programs ( Microsoft Word, Excel and PowerPoint)

●Self-motivated and professional, with a passion for success.

●Able to employ the practical and intellectual skills necessary to meet and exceed any assigned task.

●Team building.

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