Customer Service Front Desk
Resume:
Malanei Antoine
Stamford, CT *****
***********@******.***
Work Experience
Starbucks Barista
Starbucks-Stamford, CT
October 2020 to Present
• Customer service
• Knowledge of coffee brews and roast
• Food safety and hygiene
• Latte art and milk steaming
• Coffee bean grinding
Office Representative
Morning mist-Stamford, CT
June 2018 to Present
• Answering phones
• Filing
• Mailing invoices
• Assisting with daily appointments
• Customer service solutions
• Microsoft Word
• Microsoft Excel
• Quickbooks
Barista/Cashier
green and tonic
Present
• Preparing and serving food and drinks
• taking orders
• servicing customers
• cleaning and preparing tables
Certified Phlebotomy Technician
Northeast Medical Institute-Stamford, CT
June 2024 to June 2024
• applying tourniquet
• critical thinking
• anatomical knowledge
• Venipuncture
• infection control
• organizational skills
• empathy
• blood test
• biohazard waste container
• locating appropriate veins for blood collects
• multitasking
Front Desk Concierge
Opus Operations
September 2023 to December 2023
• Handling guest inquirie.
• requests
• complaints
• escalating issues to appropriate departments when necessary
• answering phones
• handing out packages
• answering phone
• opening door
Concierge/Receptionist
Opus Operations-Stamford, CT
June 2023 to September 2023
• Handling guest inquirie.
• requests
• complaints
• escalating issues to appropriate departments when necessary
• answering phone
• answering phone
• opening door
Head Counselor
YMCA
August 2022 to June 2023
• Ensure safety and supervision to a group of 5 Chidren.
• Ensure that activities are planned and followed for the children.
• Communicate with parents / guardians in a professional and courteous manner.
• Assist children with their homework on a daily basis.
• Enforce safety rules and ensure practices are followed as they relate to children and staff. Education
High school diploma
Stamford High School - Stamford, CT
August 2019 to June 2023
Skills
• Front Desk
• Retail Sales
• Customer Service
• Communication Skills
• Cashiering
• Food Preparation
• Typing (5 years)
• Barista Experience
• Cash Handling
• Serving Experience
• Microsoft Office
• Time Management
• QuickBooks
• Meal Preparation
• Childcare
• Front desk
• Guest services
• Customer service
• Hospitality
• Microsoft Office
• Microsoft Word
• Organizational skills
• Time management
• Communication skills
• Typing
• Barista experience
• Restaurant experience
• Phone etiquette
• Phone etiquette
• Office experience
• Coffee experience
• Cash handling
• Sales
• POS
• Cash register
• Food Safety
• Infection Control Training
• Phlebotomy
• Venipuncture
• Anatomy Knowledge
• Patient Care
• Physiology Knowledge
Certifications and Licenses
CPR Certification
Driver's License
Certified Phlebotomy Technician
June 2024 to June 2026
Contact this candidate