Non Cdl Customer Service

CONTACT

Phone : 708-***-****

Email : **.**********@*****.***

SKILLS

• Sales and promotions

• Service Contract Sales

• Valid Class C non CDL driver's license

• Troubleshooting

• Relationship building

• Schematics understanding

• Budgeting

• Production understanding

• Facilities maintenance

• HAZMAT knowledge

• Bloodborne Pathogen training

• Delegating work assignments

PROFESSIONAL SUMMARY

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

WORK HISTORY

Route Sales Representative Driver, 04/2022 to 12/2022 Aramark

Owner/Operator, 01/2013 to Current

Indygo Transport, LLC

Plasma Processor, 09/2021 to 11/2021

Grifols

Builds solid and positive relationships with customers Provides exceptional customer service while meeting and exceeding individual sales growth goals Safely operates company step van to transport product(s) Verify daily preventative maintenance of company vehicle Maintains proper operator documentation Manages daily route independently to ensure accurate and timely delivery of product(s) Loads/unloads product(s) per company policies, procedures, and guidelines Daily review of invoices for completeness and accuracy; corrections are made, if required Meets sales goals and promotes overall route growth to enhance profitability Develops leads/prospects, calls on prospective customers to solicit business, prepare serviceagreements, and install new accounts Monitors customers feedback and handles customer issues in a prompt and courteous manner Possess a strong understanding of services, policies, pricing methods, and can clearly communicatethese with the customers Uses safe precautions, proper tools, equipment, and adheres to all safe work practices and policies Responsible for personal safety and monitors the safety of others Performs other duties as required/assigned which are within the scope of the activities enumeratedabove

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Automotive transport for various car dealerships auctions (including livestock)

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• Verified contents of inventory loads against Bills of Lading. Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.

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Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.

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Obtained necessary permits and licenses to operate various commercial vehicles legally.

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Collected and processes donor samples for processing and testing Recorded weight of product and samples Labeled samples and freezes units for final packing within required timeframe

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RONDLE JOHNSON JR

Assistant Store Manager, 01/2009 to 01/2011

Footlocker, Inc

Sales Lead, Assistant Manager, 01/2008 to 01/2009

Stock Person

01/2008 to 01/2008

Field Engineer, 01/1999 to 01/2008

Brandenburg Industrial Service Co

Participated in unit management according to SOP Packed units for final shipment Monitored stored product to ensure time requirements were met Maintained active communication with other service areas to ensure accurate documentation and quality Completed all necessary documentation; ensured donor confidentiality; built rapport with donors to ensure overall satisfaction with center to support long-term donation Learned and maintained through familiarity and compliance with all state and federal regulations, U.S

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Food and Drug Administration (FDA)-approved Standard Operating Procedure Manual, Occupational

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Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current

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Good Manufacturing Practice (cGMP) and internal company procedures Maintained supplies necessary to perform job duties; Reported any unsafe situations or conditions to area lead, supervisor, or manager

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Assisted store manager in all aspects of store operation including selling, employee management, customer relations, stock, visual merchandising, asset protection, and training Assumed all managerial duties when the store manager is absent Participated in structured management training program Possessed excellent customer services skills, self-starter, leadership skills, organizational and communication skills

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• Understood and conveyed the importance of good customer service

• Had the Ability to recognize issues and develop solutions Worked rapidly to ensure during peak sales periods all customers are being serviced properly and store operations are being completed in a timely manner.

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• Expected to drive sales to maximize profits following division standards

• Achieved personal and productivity goals

Resumed leadership and managerial responsibilities when the Store Manager and Assistant Manager are absent

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Encouraged sales associates to up-sell merchandise by promoting various apparel and accessories. Held responsibility for visual merchandising through thoughtful preparation and store appeal

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• Promoted within 6 months to

• Held responsibility for maintaining a clean, neat, and organized stockroom Ensured all new merchandise was available immediately upon arrival at the store through prompt and accurate shipment acceptance and inventory maintenance

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Informed store management about current inventory levels especially regarding popular merchandise.

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• Monitored activities at construction sites

Ensured construction progresses as scheduled and contract specifications are adhered to

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Inspected construction site daily and works with contractors to schedule deliveries

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01/1998 to 01/1999

CSL Behring

• Used extensive experience and judgment to plan and accomplish goals

• Lead and directed field personnel ranging from 50 – 100 people Administered good construction safety practices, strictly complying with all city permits and addressing concerns on all job sites under my supervision

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Promoted job safety, enforced safe work practices, and rectifies job site hazards immediately

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• Planned, implemented, and managed asbestos abatement at job sites Interfaced with clients to ensure on time and satisfactory performance and oversaw the preparation of high-quality project reports and deliverables

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• Coordinated with company management when difficulties arose Assembled the resources required to serve the needs of the project or several small projects

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• Attained all required OSHA and EPA certifications

• Asbestos training, previously Three Rivers Certified

• Hazardous Tank Pull training.

Held responsibility for sanitizing the test laboratories Steam-sterilized glass containers in the infectious waste autoclave Ensured proper paperwork and documentation was completed and the containers and bags were properly labeled Trained as to the proper operation and use of the autoclaves Followed proper procedure to avoid biohazard contamination Processed blood to plasma to medication Processed plasma to medication in both liquid and powder form

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EDUCATION

Associates Degree

Prairie State College

HS Diploma

Crete-Monee High School

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