Customer Service Specialist
Resume:
DERICIA GREEN
Customer service specialist
Swansea, IL 62226
**************@*****.***
I specialize in great customer care, giving great experience to shoppers, excellent in productivity, excellent leadership skills, excellent in team work and strides to make goals very sufficient. Willing to relocate to: St. Louis, MO - Fairview Heights, IL - Fairview Heights, IL Authorized to work in the US for any employer
Work Experience
Front End Supervisor and Key Manager
Fresh Thyme Market-Fairview Heights, IL
May 2021 to Present
Hired in as a front-end supervisor my accomplishments is that I became a key manager in less than a year,my job is leadership over front-end cashiers and money management also as a key manager has the responsibility to open and close the store
Guest services agent
Comfort Suites Hotel
September 2015 to Present
My position as a guest service agent is accommodating guest check in and check out also I work as an night auditor/ laundry and breakfast attendant
Education
High school or equivalent
Skills
• English
• Cash Handling
• Customer Service
• Hostess
• Front Desk
• Guest Service
• Guest Relations Experience
• Night Audit
• Restaurant Management
• Payroll
• Auditing
• Upselling
• Hotel experience
• Computer skills
• Sales
• Supervising experience
• Microsoft Excel
• Microsoft Office
• Office manager experience
• Restaurant experience
• Restaurant management
• Hospitality
• Driving
• Box truck
• Moving
• Team management
Certifications and Licenses
Food Handler Certification
Assessments
Customer service — Completed
February 2021
Identifying and resolving common customer issues
Full results: Completed
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