Supply Chain Warehouse Supervisor
Resume:
CHRISTOPHER BROWN
Deridder, Louisiana, 70634, United States
*****.*.*******@*****.***
OBJECTIVE
Highly organized and detail-oriented logistics and transportation professional with over 10 years of experience in optimizing supply chain operations, coordinating shipments, and ensuring timely delivery. Skilled in inventory management, route planning, and implementing cost-effective solutions. Seeking to leverage expertise to contribute to the efficiency and success of a dynamic logistics team.
PROFESSIONAL EXPERIENCE
PEPSI BOTTLING COMPANY – Alexandria, Louisiana
Warehouse Supervisor (PAS) October 2020-Current
• Manage the receiving and delivery of raw materials/finished products in a timely manner.
• Utilize docks, warehouse layout, and route truck loading patterns that minimize loading time.
• Maintain warehouse inventory of 420 product line items with an average daily case count of 70,000 . Ensure optimal inventory levels of full goods are maintained in order to fulfill daily sales needs.
• Provide timely service to sales department while minimizing warehouse and production costs.
• Develop and motivate a team of 11 individuals to solve day-to-day operational issues and reach short- and long-term performance goals.
• Deliver effective change leadership while driving business changes and minimizing people impact.
• Communicate and collaborate cross-functionally with other departments in the organization.
• Build people capability through effective employee relations, hiring, training, and communication for front-line hourly personnel.
• Maintain the inventory system to aid in production scheduling.
• Maintain all housekeeping and safety standards and training.
• Identify and execute productivity opportunities to help facility meet annual operating plan.
• Maintain a regular presence on the plant floor to oversee warehouse operations.
• Occasionally required to lift up to 40 lbs and operate forklift and manufacturing equipment.
Lead Truck Driver January 2017 – October 2020
• Fill in for driver supervisor in his/her absence to monitor daily activity and performance of drivers.
• Perform route rides and assess driver performance for annual recertification.
• Provide on-the-job training to newly hired drivers to demonstrate standard operation of equipment to include electronic hand-held devices, trailer lift gates, and interpretation of route manifest.
• Train new drivers on and assist in delivering products to customer locations on an established route in a safe, efficient, and productive manner.
• Monitor delivery schedules to ensure all scheduled customers are serviced in accordance with daily manifest ensuring all accounts are serviced by the end of the daily shift.
• Train new drivers on processes to merchandise accounts and rotate all products to ensure compliance with expiration date and shelf-life standards. Includes filling shelves, building displays, making products look attractive on shelves, cleaning shelves, refilling out of stock products, and removing out of date products.
• Ensure new drivers follow Department of Transportation (DOT) regulations in operation of a motor vehicle and transport of commercial goods.
Geo Truck Driver April 2014 – December 2016
• Deliver products to customer locations on an established route in a safe, efficient, and productive manner, and execute all promotions to multiple stores each day.
• Service all scheduled customers in accordance with daily manifest ensuring all accounts are serviced by the end of the daily shift.
• Merchandise accounts and rotate all products to ensure compliance with expiration date and shelf-life standards. Includes filling shelves, building displays, making products look attractive on shelves, cleaning shelves, refilling out of stock products, and removing out of date products.
• Establish positive working relationships with primary contact at each account location.
• Follow Department of Transportation (DOT) regulations in operation of a motor vehicle and transport of commercial goods.
• Serve customers through effective communication, rapport building, and attentiveness to customer needs to display a customer focused, results driven attitude.
• Generate invoices and conduct daily settlement of cash and charges.
• Assist in warehouse operations as necessary to build pallets in accordance with truck manifest and load trucks for next day delivery.
• Provide back-up support as sales representative to monitor status of customer accounts, conduct inventories of customer stock, and place orders for replenishment.
COVENANT TRANSPORT
Over the Road Driver January 2014 - March 2014
• Deliver general freight to customers at locations across the continental United States.
• Utilize navigation system and/or map to efficiently meet delivery schedules.
• Perform vehicle inspection before, during, and after transport to ensure safe and effective operation.
• Complete 240 hours of OTR training.
RESCARE – Deridder, Louisiana
Direct Care Provider March 2013 – December 2013
• Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
• Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists.
• Transport clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle.
• Instruct and advise clients on issues such as household cleanliness, utilities, hygiene, nutrition, or infant care.
• Participate in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services.
DEFENSE SUPPORT SERVICES – Fort Polk, Louisiana
Stock Clerk July 2008 - January 2012
• Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.
• Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.
• Mark stock items using identification tags, stamps, electric marking tools, or other labeling equipment.
• Determine proper storage methods, identification, and stock location based on turnover, environmental factors, and physical capabilities of facilities.
• Keep records on the use and/or damage of stock or stock handling equipment.
• Examine and inspect stock items for wear or defects, reporting any damage to supervisors.
• Provide assistance or direction to other stockroom, warehouse, or storage yard workers.
• Dispose of damaged or defective items or return them to vendors.
• Drive trucks in order to pick up incoming stock or to deliver parts to designated locations.
• Prepare and maintain records and reports of inventories, price lists, shortages, shipments, expenditures, and goods used or issued.
• Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions.
• Compile, review, and maintain data from contracts, purchase orders, requisitions, and other documents in order to assess supply needs.
• Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials.
• Record shipment data, such as weight, charges, space availability, damages, or discrepancies for reporting, accounting, or recordkeeping purposes.
• Deliver or route materials to departments, using work devices, such as hand truck, conveyor, or sorting bins.
• Pack, seal, label, and affix postage to prepare materials for shipping, using work devices such as hand tools, power tools, and postage meter.
• Requisition and store shipping materials and supplies to maintain inventory of stock.
U.S ARMY – Fort Polk, Louisiana
Automated Logistic Specialist September 1999 - March 2007
• Maintain and develop positive business relationships with a customer's key personnel involved in or directly relevant to a logistics activity.
• Develop an understanding of customers' needs and take actions to ensure that such needs are met.
• Direct availability and allocation of materials, supplies, and finished products.
• Collaborate with other departments as necessary to meet customer requirements, to take advantage of sales opportunities or, in the case of shortages, to minimize negative impacts on a business.
• Protect and control proprietary materials.
• Review logistics performance with customers against targets, benchmarks and service agreements.
• Develop and implement technical project management tools such as plans, schedules, and responsibility and compliance matrices.
• Direct team activities, establishing task priorities, scheduling and tracking work assignments, providing guidance, and ensuring the availability of resources.
• Report project plans, progress, and results.
• Explain proposed solutions to customers, management, or other interested parties through written proposals and oral presentations.
• Develop proposals that include documentation for estimates.
• Support the development of training materials and technical manuals.
• Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
• Refer unresolved customer grievances to designated departments for further investigation.
• Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
• Heavy Equipment operator (Forklifts, Tractor/dry box trailer and Tractor/flatbed trailer).
EDUCATION
ASHFORD UNIVERSITY – Clinton, Iowa
• Associate of Arts - Business, June 2013
• 3.26 GPA
BILLINGSLEY HIGH SCHOOL – Billingsley, Alabama
• High School Diploma, August 1999
ADDITIONAL SKILLS
• CDL License with tanker and hazmat endorsement.
• Communication - writes clearly and concisely, provides well thought out solutions, speaks effectively and listens attentively.
• Interpersonal Skills - works well with others, motivates others, self-confident, and accepts responsibility.
• Research and Planning - creates ideas, identifies problems, solves problems, develops strategies, assesses situations, and meets goals.
• Management - leads group, manages conflict, makes decisions, implements decision, and enforces policies.
• Organizational - handles details, coordinates tasks, sets goals, meets deadlines, and multitasks.
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