Customer Service Data Entry
Resume:
Debbie A. Hammonds
******.********@*******.***
Summary
Dedicated, conscientious, detail-oriented, and dependable person with more than fifteen years of experience in the administrative and clerical field. Excellent organizational, oral, and written communication skills. Customer focused and highly motivated individual who works well with team members willing to take on responsibilities and new projects while achieving goals and deadlines.
Skills
Customer Service
Office Administration
Organizational Skills
Corel WordPerfect Suite
MS Office
Peachtree Accounting
Data Entry QuickBooks/Quicken
Employment
Alliance Advisors Bloomfield, NJ, Vroom.com NY, NY
Self Employed /1099 (Work from home) 12/2016-Present
Proxy Voting Specialist Remote Contract Seasonal Work. Internet Car Sales – Remote Contract Seasonal Work
Waffle House Griffin, GA & Cumming, GA
Server 07/2010-7/2015
Greet, take order, deliver, monitor and collect payment. Trained new team members in addition to performing regular duties.
Sense of responsibility ensuring side work maintained throughout shift and is well stocked and clean for the next shift
Genuine helpfulness translating to strong team player abilities
Ryla Teleservices Kennesaw, GA
B2B Corporate Marketer 01/2004-06/2008
Marketing Campaigns for Dun and Bradstreet and The Corporate Executive Board; counseling and advising senior executives on products/features.
Researched and verified Chief Financial Officers, entered into a database for communication internal and external.
City of Holly Springs Holly Springs, GA
Administrative Assistant 9/2003-12/2003
Performed administrative duties as directed by the City Manager in accordance with policies determined by city council and other authorized elected officials.
Computed and collected city property taxes maintaining records of amounts due and paid.
Responsible for scheduling appointments and meetings for the City Manager.
Issued Business Licenses and/or permits to qualified applicants.
Worked with four different departments under the direction of the City Manager: Property Taxes, Business Licenses, Building Inspections, and City Office.
Madden & Madden Insurance Marietta, GA
Receptionist 1989-1994
Received customers at establishment, determined nature of business and directed customers to destination while operating switchboard to relay incoming, outgoing and interoffice calls.
Performed variety of clerical duties and other duties pertinent to establishment.
Performed basic office functions to support staff and company.
Brandens/Target (Division of Dayton Hudson Corp) Marietta, GA
Customer Service Supervisor 1988-1989
First line of support for customer service, performing all facets of front end operations and customer service.
Identified problems, diagnosed causes and determined corrective actions.
Responsible for daily input of point of sales data and system backup.
Trained new employees.
Peachtree Printing, Inc. Atlanta, GA
Administrative Assistant 1985-1988
Analyzed recordkeeping systems, forms control, office layout, personnel requirements, budgetary requirements and performance standards to create new systems and revise established procedures.
Prepared governmental bids for printing contracts.
Supervised employees and scheduled work hours for shipping, receiving, and accounting departments while supervising warehouse.
Gave work directions, resolved problems, and set deadlines to ensure timely completion of work.
Supervised and coordinated activities of workers engaged in verifying and keeping records on incoming and outgoing shipments and preparing items for shipment.
Communication Channels Inc. Dunwoody, GA
Accounts Receivable Clerk 1984-1985
Entered all payments into Industry Specific Software and prepared multiple daily deposits.
Zayre Corporation Smyrna, GA
Customer Service Manager & National Motivational Trainer 1981-1984
Manager for front end operations including cashier, customer service, cash office, and all Manager on Duty responsibilities.
Interviewed and trained all new employees.
Scheduled team members on budget based on sales of productivity per hour.
Identified problems, diagnosed causes and determined corrective actions.
Trained team members for all grand openings nationwide.
Crabapple Nursery And Landscaping Crabapple, GA
Assistant Bookkeeper 1979-1981
Accounts Receivable, Accounts Payable, General Ledger, Journal.
Cashier and Teller Training Inc. Atlanta, GA
Receptionist & Assistant Instructor 1977-1979
Receive customers, operate switchboard, make appointments.
Train cashiers and assist in training tellers.
Education
North Springs High School Atlanta, GA
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