Medical Assistant Certified
Resume:
W. Darlene Burgess
Versailles, KY *****
***********@*****.***
Over 6 years experience as Certified Medical Assistant working in primary care offices. Additionally, previous experience in medical records and billing review while employed by Medicaid Services. Bachelor's Degree in Organizational Management. 3 month job gap (January through March, 2024) due to deteriorating health of parent.
Authorized to work in the US for any employer
Work Experience
Certified Medical Assistant (CMA)
East Side Family Medicine-Frankfort, KY
January 2020 to December 2023
• Obtain prior authorizations for medications for patients.
• Obtain signatures on doctor’s orders and fax to appropriate providers.
• Check in and room patients, check vitals and go over medications.
• Answer and distribute all messages from patients and providers.
• Give injections or medications as ordered by doctors.
• Assist in pap smears and minor surgical procedures performed in-office.
• Perform EKG, spirometer, HBA1C, urinalysis, urine drug screens and other testing as needed.
• Draw blood on patients or collect other specimens; create lab orders and ship specimens to lab for processing.
• Refill prescriptions as ordered by doctors.
• Refer patients for testing or to specialists as ordered by providers. CMA
Beaumont Medical Center-Lexington, KY
October 2017 to October 2019
• Check in and room patients.
• Check vitals.
• Give injections or medications as ordered by doctors.
• Assist in pap smears and minor surgical procedures performed in-office.
• Perform EKG, spirometer, HBA1C, urinalysis, urine drug screens and other testing as needed.
• Perform monthly Contract Case Management assessments and clinical monitoring.
• Refill prescriptions as ordered by doctors.
• Obtain prior authorizations as needed for medications. Pharmacy Technician
Kroger-Versailles, KY
February 2017 to September 2017
• Receive prescriptions from providers and enter into pharmacy system.
• Enter all correct prescription data, including prescribing physician, medication, dosing amounts and instructions.
• Bill prescriptions through insurance companies and resolve any insurance related problems.
• Count and dispense correct dosage and amounts.
• Release prescriptions to patients.
Legal Secretary
Moore Law Office-Versailles, KY
March 2014 to December 2016
• Type legal documents, answer phones, office filing.
• Assist attorneys with preparation of legal documents and letters, reviewing medical records and assisting with HIPAA compliant requests from medical institutions. Mail out monthly billing statements. Assistant Director
Division of Healthcare Facilities Management-Frankfort, KY September 2009 to February 2011
• Provided operational assistance to the Director.
• Provided guidance and assistance to staff in carrying out work assignments.
• Developed and implemented policy, State Plan Amendments and regulations for the Division.
• Reviewed bills from hospitals, surgical care centers and other facilities to ensure proper coding in compliance with Medicaid rules and guidelines.
• Developed hospital reimbursement policy and regulations. Branch Manager
Division of Healthcare Facilities Management-Frankfort, KY September 2007 to August 2009
• Supervised employees and coordinated administration of all Branch programs.
• Provided effective guidance and assistance to staff in carrying out work assignments.
• Developed and revised policy relative to Branch programs.
• Monitored Federal rules and impact on areas of responsibility.
• Reviewed bills from hospitals, surgical care centers and other facilities to ensure proper coding and billing procedures in compliance with Medicaid rules and guidelines.
• Identified need for technical assistance among providers, recipients or other interested parties. Detail to Special Duty as Assistant Director of Division of Healthcare Facilities PERFORMANCE AWARDS
2009 to 2009
Management/Appointment by Secretary of Cabinet for Health and Family Services Internal Policy Analyst III
Division of Healthcare Facilities Management-Frankfort, KY January 2001 to September 2007
• Coordinated the development of administrative regulations and State Plan Amendments for the Department.
• Researched, interpreted and evaluated federal and state laws related to Medicaid policy to identify impact on agency programs and regulations.
• Oversaw DSH program, which included interpretation of policy and training providers and recipients of policy and eligibility guidelines.
• Ensured hospitals used correct coding and billing procedures. Internal Policy Analyst II
Division of Healthcare Facilities Management-Frankfort, KY November 1999 to January 2001
• Reviewed, developed, and wrote administrative regulations for all Physical Health programs, including hospitals, surgical care centers, and transplant programs.
• Participated in administrative level policy development meetings.
• Performed surveys of other states to ensure fair and equitable development of Medicaid policy.
• Updated programmatic manuals.
• Performed legal research of federal and state statutes.
• Responsible for monitoring various Medicaid programs. Fiscal Officer
State Board of Elections-Frankfort, KY
February 1999 to November 1999
• Analyzed and prepared biennial budgets for Registry of Election Finance and State Board of Election.
• Handled day-to-day fiscal affairs for both agencies such as accounts receivable and payable.
• Tracked expenditures to identify spending trends and areas which were over- or under-funded.
• Prepared financial statements and monthly analysis for presentation to each separate agency during regularly scheduled board meetings.
• Interpreted state and federal election statutes and regulations. Principal Assistant I
Registry of Election Finance-Frankfort, KY
1995 to 1999
• Received and monitored campaign advertising reports from media entities.
• Tracked advertising spending trends of various candidates.
• Assisted General Counsel in preparation and drafting of legal documents.
• Performed legal research of case law, state and federal regulations.
• Reviewed campaign finance reports of state and local candidates to identify expenditures or receipts in violation of campaign finance laws.
• Trained local and state candidates regarding campaign finance laws and regulations.
• Prepared annual report of candidates' receipts and expenditures. Executive Secretary Principal
Registry of Election Finance-Frankfort, KY
1992 to 1995
• Assisted General Counsel in preparation of legal documents and letters.
• Performed legal research of case law, state and federal campaign finance laws.
• Reviewed campaign finance reports of state and local candidates to identify receipts or expenditures in violation of campaign finance laws.
• Entered campaign finance receipt and expenditure data on database.
• Assisted administrators in preparation and training of candidates regarding campaign finance laws and regulations.
Committee Secretary
Legislative Research Commission-Frankfort, KY
1990 to 1992
• Typed various documents and letters.
• Prepared meeting notices, documents and letters.
• Attended meetings and prepared minutes.
• Answered telephones for committee staff.
• Typed bill drafts and administrative regulations. Education
Certification in CCMA
Emergency Management Technician Professionals - Lexington, KY April 2017 to September 2017
Bachelor's in Organizational Management
Midway College - Midway, KY
April 1993 to May 1999
Skills
• Vital Signs (6 years)
• Patient Care (6 years)
• Injections (6 years)
• EMR (6 years)
• CPR (6 years)
• CPR Certified (6 years)
• EKG (6 years)
• Filing (10+ years)
• Venipuncture (4 years)
• Microsoft Word (10+ years)
• EHR (6 years)
• Medical Records (10+ years)
• Phlebotomy (4 years)
• Receptionist (5 years)
• Scheduling (3 years)
• Legal Research (10+ years)
• Medical Office Experience
• Laboratory Experience
• ICD coding
• Documentation review
• Weight loss
• Customer service
• Medical terminology
• Anatomy knowledge
• Physiology knowledge
• EMR systems
• HIPAA
• Typing
• Supervising experience
• Specimen collection / processing
• Computer skills
• Clinic
• Communication skills
• Care plans
• Organizational skills
• Time management
Certifications and Licenses
Certified Medical Administrative Assistant (CMAA)
September 2017 to May 2025
NHA certified
Certified EKG Technician
September 2017 to May 2025
NHA certified
Certified Phlebotomy Technician (CPT)
September 2017 to June 2025
NHA certified
Intravenous Therapy
Basic Life Support (BLS)
AED Certification
CPR Certification
Certified Medical Assistant
September 2017 to May 2025
NHA certified
CCMA Certification
September 2017 to May 2025
NHA certified
Certified Phlebotomy Technician
Driver's License
August 2023 to September 2030
Certified Medical Assistant
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