Administrative Assistant Learning Center

KIWANDA YOUNG

**** *** ***** ******* *******, VA 23831 804-***-****

OBJECTIVE: SEEKING AN OPPORTUNITY WITHIN THE ADMINISTRATIVE ASSISTANT UTILIZING MY EXPERIENCE & SKILLS TO ASSIST AND HELP IN THE OFFICE AND ANY AREA THAT IS NEEDED.

STRENGTHS:

● ANSWERING PHONES, TAKING MESSAGES AND TRANSFERRING CALLS

● SENDING AND RESPONDING TO EMAILS, FAXING, FILING, SCANNING AND COPYING

● EXCELLENT COMPUTER SKILLS, RUNNING REPORTS, CREATING DOCUMENTS AND PRINTING DOCUMENTS FROM COMPUTER

● EXCELLENT COMMUNICATION SKILLS, ASSISTING STAFF, PARENTS AND CHILDREN

● TEAM PLAYER

EXPERIENCE

Maximus February 21 – present

Lynhaven Academy August 20 – October 20

Meredith Loghran Pre2school August 19 – July 20

FES Education Services June 19 - Present

Creative Learning Center June 17 – August 19

Kinder Care Learning Center April 16 – June 17

Adams and Garth Staffing Solutions September 15- March 20 Kmart Elkton, MD March 15- July 15

Cecil County Public Schools Elkton, MD November 13 – July 15 Alpha kids ACADEMY, Newark, DE July 13 – November 13 EZION FAIR COMMUNITY ACADEMY, NEWCASTLE, DE NOVEMBER 12 – JULY 13 Prestige Academy, Wilmington, DE August 09- October 2011 Thomas A. Edison Charter School, Wilmington, DE August 07- July 2009 William Penn High School New Castle, DE August 05- July 2007 Marion T. Academy Middle School Wilmington, DE February 04- June 2005 Director

● Creating Staff and Parent Handbook

● Creating other forms needed to run the Preschool

● Created Enrollment Application and Enrollment Contract for Parents

● Attending meetings concerning the operation and guidelines for getting the Preschool Accredited

● Completed and Submitted Paperwork to the State for Accreditation

● Setting up classroom

● Organizing materials

Agent

● Get people signed up to get credit repair services

● Present business opportunity to anyone that is looking to earn an extra income

● Host PBR meetings

● Follow up with potential customers or agent prospects

● Advertise (Promote and Expose on Social Media and in public)

● Attend training and live webinars

Infant Teacher

● Taking care of the Infants

● Changing Diapers and Feeding

● Filling out daily communication sheet

● Sanitizing toys

● Cleaning the classroom and laundry

● Filling out meal sheets and attendance

● Filling accountability attendance

● Assisting Teacher

● Communicating with child’s family and parents as needed Substitute Clerical

● Assisting Staff and Principal

● Assisting Parents and Students

● Answering phones and transferring calls

● Taking Messages

● Copying

Call Center

● Receiving outbound calls for surveys

● Data Entry

● Entering codes for calls receive

Cashier

● Ringing customer items

● Processing credit cards and check payments

● Layaway Payments

● Sears Credit payments

● Loading prepaid cards

● Processing coupons

● Bagging items for checkout

Substitute Teacher

● Substituting for Teacher that is gone for the day

● Following lesson plans

● Assisting students with their work

● Leaving Feedback for Teacher

Teacher

● Lesson Plans

● Feeding and Changing Infants

● Assisting infants in play

● Doing activities with infants

● Filling out daily forms

● Meal count and attendance

● Attending Meetings once a month

● Assisting parents

● Cleaning classroom and taking out trash on a daily basis Head Pre-K Teacher

● Lesson Plans

● Sent out newsletter and other papers to Parents

● Assisting and communicate with Parents

● Assisting other Teachers

● Assisted children with their class work daily

● Academics and Arts and Crafts with children

● Bleached and wiped down classroom daily

● Had conferences with Parents to discuss academics

● Sent out homework Packets weekly

● Maintained and kept classroom organized

● Turned in weekly paper work that was due

Administrative Assistant

● Handled incoming calls, greeted and assist parents, staff and students

● Copying, faxing and filing

● Assisting the office manager

● Calling Parents for students who are absence and sending out attendance letters

● Entering Discipline and enrollment applications in eschool

● Inputting schedules for students in eschool

● Keeping eschool updated with current addresses and phone numbers in eschool

● Running and creating reports from eschool

Data Coordinator/ Enrollment Coordinator

● Ensure the daily maintenance for accuracy and credibility of all students and teachers.

● Updated and maintained student demographics, scheduled student classes.

● Trained new staff on entering attendance in Eschool

● Attended meetings to discuss strategies, and suggest improvements where needed.

● Request and send out student records

● Attend meetings to discuss strategies, and suggest improvements where needed EDUCATION AND TRAINING

CPR & First Aid Certification 12/2019

Associate Degree in Early Childhood 5/2019

Early Childhood Education 1/2016- 5/2019

Reynolds Community College, Richmond, Virginia

Early Childhood Education 5/2014-8/2015

Cecil Community College, Northeast, Maryland

Eschool Training: 2006; 2007; 2008 and 2009

Delaware Technical Community College GED Program, Wilmington, Delaware Receive Certificate – September 1996

Customer Service 6-week training program including the following: PC Keyboarding, 10-Key Calculator, Professional Development and Workplace Expectations, Employment Internship, Receive certificate of Completion March 1999

TECE 1 & TECE 2 Early Childhood Education Class 9/2012- 11/1/2012 Delaware Technical & Community College, Wilmington, Delaware A

PREVIOUS EXPERIENCE

Easter Seals Bright Beginnings Early Head start, New Castle, Delaware (09/02 – 10/03) Teacher Assistant: Assisted children in play area, set up breakfast lunch and snack, fed and changed diaper the children, daily sanitized all toys, bedding and equipment.

Shiloh Baptist Church, Wilmington, Delaware (06/02 – 08/02) Receptionist: Answering phones, handled messages, filing, faxing, copying, collected paychecks for distribution, handled incoming and outgoing mail.

Shiloh Baptist Church After-School Program, Wilmington, Delaware (03/02- 06/02) Assistant: Duties included assisting children with homework assignments once completed provided educational games during fun time and served snacks.

Adapta Staff Wilmington, Delaware (03/01 – 03-02)

RECEPTIONIST: ANSWERING PHONES, FILING, FAXING, COPYING, SHREDDING OLD DOCUMENTS AND TYPING LETTERS.

Contact this candidate