Mental Health Case Management

Curriculum Vitae

Name: REEM TAREK HAMAD HAMAD

City: Tinley Park

State: IL

Mobile 708-***-****

KEY QUALIFICATIONS

Management and coordination experience.

Community Development: projects’, coordination and implementation.

Institutional and individual capacity building; designing, coordinating, and implementing training programs of different topics.

Advocacy and lobbying.

Facilitating training courses and workshops.

Writing skills: professional documents.

Preparing training material.

Client assessment and analysis

Education:

2017-2019Degree applied therapy for children with development disorders and communication disabilities (DIR) development individual relationship

2005-2010Bachelor in Social Science

Major in social work, Al-Quds (Abu Dis) University, Palestine

2005Tawjihi (high School) in Commerce

Bethlehem School, Palestine

EXPERIENCE RECORD (SELECTED)

COUNTRY

(Donor) Years / Months

Worth, Illinois

Arab American Family Services

October 2019

To now

PALESTINE/

BETHLEHEM

TRANSCEND SUPPORT

April 2019-

May 2019

PALESTINE-West bank - Transcend Telemarketing

PALESTINE/

WEST BANK

HOPE FLOWERS SCHOOL AND CENTER

Jan 2016-March2019

Domestic violence and sexual assault Advocate and case management

(Parenting Coach ) Intact Family Services works with families and caregivers who have been referred by Illinois' DCFS due to a report of abuse or neglect.

Implement recruitment efforts for the local partner centers, including recruitment of children with disabilities.

Establish and maintain accurate documentation of age and income eligibility for children participating in the program.

Collaborate with families to complete an accurate Family Assessment annually and provide intervention, referrals, and assistance for interests, needs and circumstances identified.

Provide on-site case management services to families and children, including assistance and referrals, i.e., emergency services, health/nutrition/dental referrals, education/ mental health/disability referrals, and child abuse and neglect referrals, etc.

Assist families in identifying and defining goals as early as possible after enrollment and ensure that progress review is done per procedure.

Adhere to follow-up procedures for tracking activities in all Early Head Start Service areas, i.e., medical, dental, mental health, CACFP/nutrition, disabilities, eligibility, and family & community partnerships.

Maintain accurate and current recordkeeping in the family file by following the established contents of files and the grantee database.

.

Document and provide follow-up regarding children’s absences in the program, including daily and consecutive

Offer and provide assistance to families with attendance issues.

Train staff and parents, in collaboration with the managers, on the utilization of the Community Resources Book.

Recruit and assist with the coordination of local Health Services Advisory Committee members and meetings for all partners.

Attend and participate in the staffing of children in collaboration with LIC, the mental health provider, and/or medical agency.

Participate in the collection of data for the community assessment.

Ensure the implementation of individual health care plans, if applicable.

Must demonstrate belief in the CCR&R mission and vision in all verbal and written communication.

Meet all timelines and reporting requirements.

Receive and maintain training annually.

Ensures that the usage of agency technology, equipment, and time are utilized for agency business only.

Performs other duties as may be assigned.

Coordinate and various aspects of Domestic Violence services; including referral, intake, eligibility determination, program planning, monitoring, assessment, and evaluation of clients’ needs / services.

Advocate for clients with regard to obtaining public benefits and other supportive services

Make referrals to therapeutic, legal, and medical, educational, and other social services as necessary

Keep abreast of current literature, developments, and trends in the fields of domestic violence, counseling, and crisis intervention

Conduct outreaches such as, workshops, seminars, cultural trainings to community and mainstream organizations.

Serve as advocate at the local court and provide assistance with Orders of Protection (OP) and help victims navigate the legal system.

Assist in accessing community resources identified for the client, family members, and / or providers

Assistance with an explanation of rules, regulations and processes of the DHS (department of human services), communication with DHS social workers to advocate on behalf of client and assistance with the completion of forms related to the following program :

Medical card / supplement nutrition assistance program( snap) / temporary assistance for needy families

Employment assistance

Social security benefits- assistance for an appeal or disability claim forms

Work directly with victims of sexual assault in providing support, the full realm of advocacy, referrals and Work with first responders to sexual assault (emergency room, police, etc.) in ensuring that victims receive respectful and appropriate services and information.

Act as liaison for victims of sexual assault with other agencies and with tribal, state, and federal criminal justice agencies and keep victims updated on the status of their cases and any criminal proceedings.

Prepare protection/restraining orders and other paperwork including victim assistance compensation. Networking with and making referrals to other agencies that could assist the victims.

Conduct individual and group session services for survivors.

Hold a monthly awareness sessions for community .

HR AND RECRUITMENT OFFICER

Maintain employee records (attendance, EEO data etc) according to policy and legal.

Requirements, Monthly payroll calculations

Utilize various recruitment tools and methods to source and attract pool of qualified and diverse candidates

Evaluate and screen resumes, provides a shortlist of qualified candidates to recruiters or hiring managers

PROJECT COORDINATOR

Coordination the DIR course for Autism For the Peace Building via civil society managed by USAID

Coordinator of the Child Protection Program

Plan and coordinate the project activities and implementation

Manage project staff and/or volunteers according to the established policies and practices of the organization

Execute the project according to the project plan

Write reports on the project for management and for funders

Communicate with funders as outlined in funding agreements

Monitor and approve all budgeted project expenditures

Coordination of school and center activities

PALESTINE

/ JERUSALEM

MIDDLE EAST SCHOOL

JAN 2014 – Dec 2015

PALESTINE/

BETHLEHEM

AHLIA University

2013-2014

SUPERVISOR/ SOCIAL WORKER

Overseeing the teaching section according instruction and guidance.

Following up school activities and contribute to the planned objectives

Following up schedules and arrange lessons

Plan and implement workshops for the children parents.

Coordination, cooperation and networking with local institutes for the success of the workshops and activities.

Preparation of weekly, monthly and yearly reports to evaluate teachers’ performance and recommend renewal or cancellation.

Admin assistant

Performs administrative and office support activities for multiple supervisors. Duties include fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing

PALESTINE/ WEST BANK

IBDAA ORGANIZATION

2007-2010

Social worker for a project of empowerment

identify people who need help

Assess clients’ needs, situations, strengths, and support networks to determine their goals

Develop plans to improve their clients’ well-being

Help clients adjust to changes and challenges in their lives, such as illness, divorce, or unemployment

Research and refer clients to community resources, such as food stamps, child care, and health care

Help clients work with government agencies to apply for and receive benefits such as Medicare

Respond to crisis situations such as child abuse

Advocate for and help clients get resources that would improve their well-being

Follow up with clients to ensure that their situations have improved

Evaluate services provided to ensure that they are effective

Speaking

Reading

Writing

English

Advanced

Advanced

Advanced

Arabic / Mother tongue

RELEVANT LANGUAGES

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