Social Media Manager

Portland, Maine

(fully vaccinated against COVID)

U.S. Work Authorization / Angolan /

Toko Ngewantuasa, page 1 of 2

TOKO NGEWANTUASA

******@*****.*** 678-***-****

• Medical Assistant Course, Portland Adult Education.

• Fluent (advanced-level) in Portuguese and French, English (LA 100 level) .

• IT Support Technician (Helpdesk) with 10 years experience

• Proficient in Microsoft Office (Word, Excel, Access, PowerPoint) with 10 years experience.

• Social Media Manager, SEO Analyst, Content Producer.

• E-commerce Manager ( Shopify, WooComerce, BigComerce, Wix and others marketplace) EXPERIENCE

Cashier, Sales Associate Front End, Lowe's Home Improvement, Portland Abr. 2024 – present

• Content Producer for social Media (Facebook, Youtube, Instagram, Tiktok..

• SEO Analyst.

• Designer for social media.

• Google Ads and Adsense

• Facebook Ads

• Instagram Ads

Social Media Manager & Marketing Digital, Freelance Feb. 2020 – Jan. 2023

• Content Producer for social Media (Facebook, Youtube, Instagram, Tiktok..

• SEO Analyst.

• Designer for social media.

• Google Ads and Adsense

• Facebook Ads

• Instagram Ads

E-commerce Manager, Freelance Sept. 2020 – Jan. 2023

• Oversee the company's online outlets to ensure they are user-friendly and run smooth

• ensuring that customers receive the best services by analyzing customer needs, concerns and preferences and then using the information to create seamless business transactions.

• Manage and suggest necessary marketplace,

• Manage and suggest systems for campaigns

Grupo Pão de Açucar, Store Operador and Logistic, São Paulo, Brazil Aug 2018 - jan 2023

• Control of products, cleaning and organization of a store,

• assisting in the day-to-day activities of the establishment.

• Organize merchandise and replace expired products.

• Responsible for organizing logistics and inventory,

• cleaning and customer service.

Support Technician (HelpDesk), Sonadiets, Angola Jan 2017- Sept. 2017

• Provide support and solve low-complexity IT-related problems in order to provide a great customer experience, both external and internal.

• Install Access Control and Biometric Systems;

• Manage and Install remote system virtualization tools (VMWare, Knowledge of Backup systems (HP Data Protector, Computer Network Installation and Administration Senior IT Hardware and Network Manager, IT LDA, Angola May 2015 – Jan. 2017

• repair of computers, including managing computer network and Active directory Database administration

• Updated the institution’s website.

• HelpDesk

EDUCATION AND TRAINING

• 2020: E-Commerce and Digital Marketing Manager Course, ComSchool Brazil1

• 2020 : Excel 2013 - Building Dashboards, Impacta Brazil2

• 2020 : Financial Mathematics with Excel and HP 12C, Impacta3.

• 2020 : Excel 2013 - Module I, II, III and Advanced, Impacta

• 2020 : Occupational Safety and Health, Universidade do Varejo GPA

• 2020 : Information Security, Universidade do Varejo GPA

• 2017 : Electronic Security Systems Installer Course

• 2015 : Network Course CCNA Routing and Switing Netts Training Brazil.

• 2011 : High School, Computer Science, Colegio Alda Lara, Angola LANGUAGES

• Portuguese: Fluent Spoken and Written.

• French : Fluent Spoken and Written.

• English : Spoken and Written.

• Lingala : Spoken and Written.

1 https://certificados.comschool.com.br/toko-ngewantuasa 2https://gpabr.sa.crossknowledge.com/certification/r/23685639/t/160*******/h/8705a292fc0aad9487c7deea 2337b50b/

3https://gpabr.sa.crossknowledge.com/certification/r/23702280/t/160*******/h/533d0e76830dee43ba7cdfc3 508417ab/

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