Team Member Customer Service
Resume:
EDIK MEDINA
SUMMARY
Works quickly to take orders, deliver food, and manage tables. Competent
in staying ahead of table needs and maximizing sales with smooth upselling of drinks and desserts. Quick learner with good computer abilities. Hardworking focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success. Friendly Bartender with expertise concocting cocktail drinks and alcoholic beverages. Familiar with numerous drinking-making techniques.
EXPERIENCE
Bartender, 05/2024 - Current
Blueprint Underground - Nashville, TN
Bartender, 02/2022 - 05/2024
The Valentine - Nashville, TN
BARTENDER AND SERVER, 06/2019 - 11/2021
La Costa - Nashville, TN
CONTACT
Address: Murfreesboro, TN 37129
Phone: 615-***-****
Email: *******@*****.***
WWW: Bold Profile
SKILLS
• Greeted customers and provided excellent customer service. Prepared alcoholic and non-alcoholic beverages according to recipe standards.
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Ensured proper sanitation of bar area, glassware, utensils, and equipment.
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• Maintained inventory of liquor, beer, wine, and other beverage items.
• Processed payments accurately and efficiently with POS system. Developed good working relationships with fellow employees through effective communication.
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Worked in close collaboration with team members to ensure customers received high-quality service.
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Upheld high sanitation and safety standards while delivering and serving food
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Communicated customers' menu choices and special requests to kitchen staff to minimize errors
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Transported food products, cleaned tables and counters, and stocked dining room supplies
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Picked up trash and removed spills promptly to keep dining area fresh and inviting
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• Used POS system to accurately input orders and process payments
• Payment Processing
• Menu Memorization
• Outgoing Personality
• Marketing and sales experience
• Proficient in mixology
TEACHER LEADER, 07/2008 - 09/2017
Ministry of Higher Education - Caracas, DFVenezuela UNIVERSITY PROFESSOR, 07/2016 - 07/2017
Pedagogic University - Caracas, DFVenezuela
EDUCATION AND TRAINING
MASTER'S DEGREE IN SCIENCE EDUCATION, 05/2016
Santa Maria University - Caracas, DF, Venezuela
ADDITIONAL INFORMATION
Covid-19 vaccination card available upon request
LANGUAGES
• Monitored students to identify and address problem behaviors Communicated with parents through emails, newsletters, and phone calls to share current classroom information, assignments, and upcoming events
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Incorporated new technologies, instructional strategies, and teaching requirements to enhance student learning
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Planned and implemented direct instructional strategies for full classes, small groups, and individual IEP support
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Updated reports and records of student attendance, grades, and test scores
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Organized materials and classroom spaces to boost teaching efficiency and success.
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Developed in-depth lectures based on books, personal research, and course objectives to drive student learning
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Created brand new course offerings for both undergraduate and graduate students
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Collaborated with fellow professors to improve department function, courses, and student engagement through proactive strategies
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Contributed to the department's success by recommending successful strategies to meet academic and student needs
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Oversaw research into methodology, publishing in University in academic journals.
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Spanish:
Full Professional
English:
Professional
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