Case Management/ clinical intern
Resume:
Krystine Hoffman
Kimberly, ID *****
****************@*****.***
Organized, detail-oriented counseling intern with emerging experience assessing the needs of vulnerable populations, developing therapeutic interventional plans, and making important decisions regarding the welfare of each client served.
Knowledgeable and resourceful leader adept at quickly establishing a strong rapport with clients, families, multidisciplinary clinicians, and community partners to facilitate referrals while empowering clients to develop the requisite skills needed to improve their health and lead rich, fulfilling lives. Committed to providing culturally responsive treatment and support through direct and indirect health and wellness services furthering the mission, vision, and values of the organization that I am employed by.
Work Experience
Therapy Intern
Preferred Child and Family Services - Burley, ID
November 2023 to Present
· Group Therapy
· Individual therapy
· Work with a diverse population including addicts and alcoholics, children and families. Clinical Director/Therapist Intern
Renaissance Ranch/Renaissance Refuge - Heyburn, ID January 2023 to October 2023
· Employ diverse therapeutic approaches by utilizing active listening skills, reflective communication, and motivational interviewing to ascertain client needs and develop individualized treatment plans to optimize holistic outcomes while also facilitating group therapy that is mutually beneficial to all clients.
· Effectively manage treatment for a broad range of conditions including, but not limited to alcohol and substance abuse, narcotics use, trauma, victimization by domestic violence, sex trafficking, sexual assault, child abuse, and molestation by facilitating a safe, confidential space where clients can express concerns, identify underlying issues, and gain coping strategies that lead to improved outcomes in community, social, and familial environments.
· Assist clients with basic needs by fostering a strong rapport with community partners leading to optimal relationships and improved wellbeing.
· I have reached 736 hours, which is over what is required by Grand Canyon University
· I am almost finished with my internship. I just have one final 16-week internship left before I am able to graduate.
· Promoted to Clinical Director of Renaissance Refuge
· Managing 10 to 16 clients that I see for therapy.
· Significant experience to train staff on trauma, trauma informed care, and active listening.
· Lastly, I have significant experience with CDA/BAM, ASAM, and creating and managing treatment plans
• I also have experience with the GAD-7 & THE PHQ-9 Case Manager
The Shade Tree - North Las Vegas, NV
August 2021 to December 2022
• Manage a case load of 14-20 residents.
• Assist them with referrals to community resources, getting a job, writing resumes, interviewing, and housing.
• Train staff on trauma informed care
• Teach classes on life skills such as crocheting and understanding and living with trauma.
• Manage substance abuse issues and require Alcoholics Anonymous and NarcoticS Night Supervisor
Refuge for Women - Las Vegas, NV
December 2017 to December 2019
· Be there for the women in all ways possible including giving wise counsel, being present and actively listening as they face challenges, walking them through, anxiety, depression, panic attacks, and night terrors.
· Handle crisis situations that arise such as a resident hurting themselves or others
· Teach a class on the Celebrate Recovery 12 steps.
· Advocate for the women to other staff and community members to provide a healing environment in which they feel safe, loved, and comfortable.
· Keep Residents "in line" in a loving way when they disregard the rules. Supervisor, Training and Volunteer Resources
Safe Nest - Las Vegas, NV
September 2015 to December 2017
· Be an Advocate for all volunteers by standing up for their needs and safety, and staff.
· Train all new staff and volunteers not only on what DV is, but also how to BE an advocate for women in crisis.
· Be an advocate for our clients and residents.
· Manage 43-hour training with 20+ different speakers from the community and Safe Nest.
· Initiate, plan, and manage new metro northwest area command partnership in which our advocates will be at DV calls with officers in order to offer advocacy to the victim in crisis.
· Develop & Implement new training including The Neurobiology of Trauma, Trauma Informed Care, and Crisis Intervention.
· Support and love on all volunteers and keep in contact with them through a variety of different media.
· Create and send monthly newsletter to all volunteers, staff, board members, and community members about what is happening with the volunteer program.
· Responsible for the interviewing of new volunteers and separation of volunteers that have either become inactive or have violated the rules of the volunteer program.
· In charge of selecting all new volunteers.
· Maintain and find new ways to advertise volunteer opportunities.
· Support program supervisors and assist them in their volunteer needs.
· Create new and exciting ways for volunteers to serve in ways they are passionate about to help further connect them to Safe Nest and our mission.
· Manage and monitor volunteer hours and submit a very involved monthly hours report to help maintain and secure new grants.
· Manage volunteer involvement in outreach activities, including items they need for the events, pick up and drop off times.
· Assist the Outreach team in training and advocacy efforts
· Create and Manage Volunteer Files.
· lead setting processes and procedure
Sales
Select Comfort - Las Vegas, NV
July 2011 to September 2015
Kitchen and Bathroom Designer and Project Manager
Lowes - Henderson, NV
June 2008 to June 2011
Kitchen Designer
Sears Home Improvement Products - Las Vegas, NV
April 2007 to July 2008
Admissions Representative
Le Cordon Bleu College - Las Vegas, NV
July 2006 to July 2007
Management Trainee
DeVry University - Bronx, NY
June 2005 to July 2006
Insurance Sales
GEICO - Woodbury, NY
June 2004 to June 2005
Music Teacher
Cloonan Middle School - Stamford, CT
September 2001 to June 2004
Education
Master of Science in Clinical Professional Counseling Grand Canyon University
October 2018 to Present
Baccalaureate in Paralegal Studies
Kaplan University
2015 to 2016
Bachelor of Science in Education
University of Connecticut
September 1996 to May 2001
Skills
• Mental health counseling
• Training and development
• Research
• Intake experience
• Teaching
• Behavioral Therapy
• Recruiting
• Case management
• Presentation Skills
• Motivational interviewing
• Crisis intervention
• Cognitive behavioral therapy
• Group therapy
• Individual counseling
• Sales
• Project management
• Volunteer management
• Microsoft office
• Customer service
• Meeting facilitation
• Writing skills
• Leadership
• Addiction counseling
• Crisis management
• Curriculum & program development
• Applied behavior analysis Project Management Mental Health Counseling Research Behavioral Therapy Microsoft Word Recruiting Leadership Case Management Crisis Intervention
• Behavioral therapy
• Teaching
• Presentation skills
• PTSD Care
• Adult education
• Training & development
• Conflict management
• Recruiting
• Customer service
• Sales
• Document management
• Google Docs
• Google Suite
• Research
• Child & family counseling
Certifications and Licenses
Accelerated Resolution Therapy
Present
CPR Certification
Contact this candidate