Management

Traugott "Tee" Humphreys

Management

Missoula, MT 59801

I am seeking an opportunity in Management field to not only use my experience, but to continue to gain new knowledge. I am one who never meets a stranger and known to always bring about a smile. I enjoy a challenge daily and I am well known for my customer service skills.

Experience

Assistant Manager Rooms Division

Marriott St. Louis Grand

900 Room hotel in St.Louis

May 2023-April 2024

Check guests in and out.

Oversee front desk staff.

Answer phones.

Answer questions about meeting spaces.

Handle issues that came up for different parts of the property.

Show clients different venues they could use for events.

Assistant Manager Guest Services

Wilderness Club –Big Cedar

Timeshare Resort

October2022-December 2022

Assign guests the lodge they were staying in.

Make follow-up calls to check in with guests.

Address maintenance issues.

Guide guests to transportation. Oversee 5 different modes of transportation.

Recommend and guide guests to different restaurants and activities on the property.

Handle guest emergencies.

Assistant Executive Housekeeper

Master Corp

October 2021- June 2022

Resort housekeeping

This is a timeshare resort.

Assign guests the lodge they were staying in.

Follow up calls to check in with them.

Address maintenance issue.

Guide guests to transportation. Oversaw 5 different modes of transportation.

Recommend and guide guests to different restaurants and activities on the property.

Handle guest emergencies.

Caretaker

Elderly Uncle - Marvell, AR

September 2018 to September 2021

To care for my Elderly Uncle. I cooked, drove him everywhere as needed. I lived with him fulltime and assisted him with his daily care needs. This was a great honor to care for such a sweet retired farmer.

Operations Manager

Marriott Townplace Suites - Fort Wayne, IN November 2017 to August 2018

Oversee the day to day operations of 89 room hotel. Work with the Executive Housekeeper and Maintenance Director to not only keep hotel in day to day operations but also overseen an remodel of this hotel which was only 8 years old. Also work with Front Desk to handle complaints and concerns along with regular duties of the desk area.

Manager EVS

Twin City Healthcare - Gas City, IN January 2017 to October 2017

Oversee staff of 6 to clean and maintain floors throughout the 75 bed long term care facility.

Manage the Laundry Department.

Scheduling.

Ordering Supplies.

Consultant

Spencer Apartments

June 2016 to December 2016

Responsible for helping new tenants as well as moving out old ones.

Work with staff doing light maintenance and repairs.

Cleaning of apartments when tenants move out.

Various other duties that owner assigns.

General Manager - Hotel

Holiday Inn Express & Suites Hotel

September 2015 to January 2016

Responsible for day to day operation of a 73 room hotel.

Sales and Marketing.

Manage staff of 16.

Work with staffing and reorganize many areas.

Work with local community on business plan for future.

Yearly budgeting and marketing plan.

Education

Incomplete in Funeral Services

East Mississippi Community College - Scooba, MS

January 2004 to May 2005

Associates Degree in Hotel Management

Northeast Mississippi Community College - Booneville, MS

August 1986 to May 1989

Skills

•Customer Relationship Management (10+ years)

•Fast Learner (10+ years)

•Microsoft Excel (Less than 1 year)

•Multi- Phoneline (10+ years)

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