Project Manager Customer Support

Amy J. Chaffee

Prince Frederick, Maryland *****

Phone: 443-***-****

**********@*****.***

SUMMARY OF QUALIFICATIONS: Management, supervisory, and leadership skills in construction management; Knowledge of (National and Local Codes including IBC, NFPA, ADA; OSHA, and safety regulations); Exceptional customer support skills with excellent communication skills (verbal and written).

PROFESSIONAL EXPERIENCE

Castle Master Homes, Inc., Prince Frederick, MD May 2001 to June 2014

Construction Supervisor/Project Manager November 2015 to Present

Modspace, Lusby, MD July 2014 to November 2015

Dominion LNG

Dominion Cove Point Liquefaction Project

Construction Project Manager

C & H Investments, Inc. Prince Frederick, MD Oct. 1990 to April 2001

Construction Supervisor

Experience and Skills Include:

Planning and Management (collaborated to design a system to act as a temporary water supply and sewage system to four buildings. It was successfully used for 600 + people daily until permanent facilities were ready). (Design and install a rainwater capturing system to take all rainwater from the rear of a building in a critical area and re-route it into a stormwater management device onsite.)

Maintain positive relationships with Owners.

Review, verify, and track all trade permits and inspections to ensure compliance and COs.

Verify and maintain all records of licensing and insurance certificates on trades and suppliers.

Submit and track all clearance paperwork to ensure security badges are obtained and compliance is achieved. Process vendor POs to ensure accurate cost tracking.

Maintain logs update weekly schedule and confirm material deliveries.

Fill out a three-week look ahead and review projected updates and scope with owners.

Prepare daily reports with all manpower and activities.

Review plans, specifications, and surveys for accurate location, easements, SWM, Erosion and sediment control devices, stakeout, and MDE compliance.

Inspect excavations, soil tests, and concrete samples and submit lab results to clients and inspectors

Project Coordination and Execution

Reviews drawings and construction plans, surveys, and accounts for onsite permits for daily construction activities.

Manage and coordinate all on-site activities (schedule, supervise inspections, manage subcontractors, work schedule, progress review, quality control, and specifications).

Draft execute and communicate all change orders including scope, materials, and contractor contracts with addendums.

Escort materials and personnel in and out of secure areas.

Make and complete punch list and certificate of substantial completion.

Safety Management

Conduct daily pre-task hazard recognition plan for the work site, safety task analysis, and reviews (JHA).

Manage and track all training and certifications of employees/subcontractors for fall protection, confined space, and safe and hot work permits. Verify operator training on equipment to ensure compliance.

Supervise and perform lock out/ tag out, address and oversee all safety issues with daily site and equipment inspections.

Review MSDS and SDS to ensure all precautions and PPE are worn per the manufacturer’s instructions.

Political Management

Worked on U.S. Senate Campaign starting in the primary and continuing through the general election. including website updates, advertisements, attending meet and greets with VIPs, and casual and formal social events. Coordinate and distribute political literature and documents including filings.

Caretaker

Assist with daily living, dressing, bathing, grooming, food, laundry, and upkeep duties including but not limited to transportation, appointments, and medications.

Check blood pressure, oxygen, and sugar levels multiple times daily.

Volunteer Work

Coordinated the removal and replacement of a recreational building and the removal of debris

Events coordinator (oversight for planning, equipment rental, coordination of personnel to work and clean up.

Coached soccer teams for CCPR and CSA in Calvert County.

Worked at local food pantries, End Hunger in Calvert, and with Farming for Hunger.

Warrior Dash Fundraiser for St. Jude’s Hospital.

Education

Bowie High School Bowie, MD

High School Diploma May 1981

License

VA Class A Contractors License Residential & Commercial 2705 097942A

Maryland Home Improvement Commission MHIC 94256/124907

Maryland Home Builder 2166

Renovator, Repair and Painting R-R-183**-**-*****

Certifications

OSHA 30 Hour 36-601******

Confined Space

SET (Supervisor Environmental Training)

Fall Protection

State of Maryland Erosion & Sediment Control Certification 51149

Lead Abatement training.

FBI Background Check Dated 3/19/2024

Computer proficient

Quick Books Pro

Microsoft Office (Word, Excel, PowerPoint)

Adobe Acrobat

Communication

English is my first language, and I am competent in ASL sign language

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