Business Administration Professional
Resume:
Cie Ramirez
Irvine, CA *****
Business Management and Support
Knowledge and understanding of the management & operational functions (ERP) of an organization and the ability to make sound judgments and quick decisions in business situations Education:
Cal State University (CSUF) Fullerton, CA
Bachelors in Business Administration
Certificate of Education: Licensed Notary & Certified Loan Agent CA State Commission Number 2461171
Summary of Experience:
10+ years of office management / HR administration experience
10+ years of Real Estate Industry Experience (Sales Coordination with sellers, buyers, lenders, title companies, etc.)
Research analyst for development of training tools for EUT (end user training)
ERP (Enterprise Resource Planning)
Strong technical skills
Critical Thinking skills
Experience in developing creative content for social media / online marketing
Experienced in developing proposal and contract templates for use with new & existing clients. Interpersonal Skills:
High degree of professionalism in communication, attitude and teamwork with customers, peers and management (team player)
Pleasant demeanor
Keenness and quickness in understanding and dealing with business situations in a manner that is likely to lead to a good outcome
Competencies:
Excellent communication (verbal, written, listening) skills
Excellent Time Management / Resource Management (ERP) skills
Excellent presentation skills
Strong decision making ability
Strong attention to detail
Highly organized
Ability to prioritize and multi task in a demanding environment
Highly collaborative team player
Bilingual (Spanish-fluent)
Technical Experience:
Proficient with MS based hardware/ software installation and configuration
Proficient with diagnosing hardware and software conflicts/ problems
Proficient with web-based programs/ Android & IOS applications/ website dashboards /ERP software
Proficient in research, analyzation, and development of information for application & end user training
Proficient in MS OFFICE (Outlook, Word, Power Point, Excel & Adobe Acrobat Pro)
Proficient in MS Publisher
Proficient in various photo and video editing software & applications Cie Ramirez
Irvine, CA 92620
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Professional Background and Experience
Ciez the Day / Ciez the Moment Productions May 2013- present Irvine, CA Independent Contractor
Home based business providing remote Business Management & Administration support
Business administration support (remote admin & management support)
HR and Employee Benefit support
Talent Acquisition services & support
Research analyst for clients as needed for new & existing projects
Development of EUT tools
Data Entry and support
Providing Social Media Marketing support and management
Graphic design, creative content & logos (photo and video editing) Simple Mobile LLC February 2010 – November 2012
Irvine, CA Office/ HR Administrator/ Operations Facilitator Provided contract administration support and consulting services to owners during the attempted startup of MVNO Zebra GSM in collaboration with Virgin Mobile in 2009. Called back in 2010 for full time employment as Office Manager and Operations Facilitator for launch of new startup MVNO Simple Mobile LLC. Grew the Simple Mobile franchise from 7 employees to approximately 250 onsite employees & numerous external support entities (vendors, call centers, & logistics) before eventually assisting in the due diligence process for acquisition first by TMO & ultimately by Tracfone which is the largest prepaid mobile virtual network operator (“MVNO”) in the United States.
Setup all aspects of HR Administration (including talent acquisition, payroll, benefits & workman’s comp administration)
Setup all aspects of Office Management including (facilitating / coordinating all day-to- day operations and space planning)
Manage vendor relationships (new & existing contract & proposals)
Setup and managed the Law Enforcement Relations department process as it pertained to subpoenas for cell phone & SMS records as needed for local and federal investigations
Identify upcoming issues and requirements to ensure proactive time and need management
Development of EUT tools as needed for new & existing departments (internal & external)
Coordinate with IT Administrator to secure equipment and computers & development trouble shooting IT ticket system
Assist in project management “as needed” (internal & external) HARC of OC June 2008 – February 2010
RSM, CA Freelance / Independent Contractor
As the result of the recession, I utilized my professional experience to work multiple projects in order to make the best of a bad situation. Like so many, the economy crash left me without employment or benefits.
Assisted individuals in the UI process which included filing UI appeals for individuals who had been denied unemployment benefits while simultaneously running a home-based PC repair business.
Cie Ramirez
Irvine, CA 92620
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RHA, Inc. (Micheal Robinson) October 2006 – June 2008 Costa Mesa, CA Office Manager /HR Administrator
As the company’s Office Administrator, I coordinated and supervised all office procedures
Partner with business owners to create policies and procedures that align with the company’s strategic objective and organizational development plans
Maintain employee handbook to ensure compliance and state and federal law
Benefits Administration - collaborated with brokers to secure medical, and dental policies
Supervised tracking of PTO, and accurate benefits deductions for payroll
Contract Coordination and Management
Supervised staff
Managed Vendor Relationship
Manage Client Relationship through continual communications and reporting
Communicate across all departments/functions to ensure understanding of policy & procedures Telenetics Corporation Dec 2005 – Oct 2006
Irvine, CA 92618 Office Manager / HR Administrator I accepted this assignment to assist the company as it prepared for a change in control. The company was working through the final phase of an acquisition.
Processed COBRA administration for all employees that had been terminated or laid off
Research & Development of EUT tools as needed for new management & support staff
Supervised receptionist and intern duties
Coordinated with realtor to lease the soon to be vacant space
Monitored assignment, distribution, and collections of entry pass cards to employees and temps
Assisted Operation Management to inventory equipment, supplies and furniture
Coordinated and assisted with the maintenance of network administration throughout the due diligence and final acquisition phase
Anthis and Company June 2001 – June 2002
Houston, TX 77070 Office Administrator
As the company’s Office Administrator and Executive Assistant, I assisted management & CPA(s)
Assist with orientation and training of new hires
Process and maintain new and current client files
Assisted CPA(s) in completing individual, corporate, sales, payroll, and other types of tax returns
Liaison for law firms and Internal Revenue Service
Assisted as needed with accounts payable and accounts receivables as well as other client correspondence
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