Data Entry Customer Service

Saveika Armogan

************@*****.*** 929-***-**** South Ozone Park, NY

SUMMARY Seasoned professional with 6 years of experience in data management, customer service, and administrative support. Skilled in accurate data entry, record keeping, and inventory management from recent role as Order Fulfillment Specialist. Seeking Data Entry Associate position to leverage meticulous attention to detail and proficiency in proprietary systems. WORK EXPERIENCE Centexp LLC- Work From Home

Order Fulfillment Specialist Nov 2023 - Dec 2023

• Efficiently processed, labeled, and dispatched orders, ensuring strict adherence to deadlines without compromising accuracy.

• Diligently recorded transaction details into the proprietary system, maintaining up-to-date and accurate records.

• Provided timely responses to business correspondence, facilitating effective communication and operational efficiency.

Rally Mortgage - Queens, NY

Loan Modification Specialist Feb 2014 - Dec 2017

• Analyzed and processed financial data to ensure accurate preparation for loan modification applications.

• Maintained regular communication with banking institutions to monitor and update the status of loan modifications.

• Coordinated Broker Price Opinion (BPO) appointments and executed additional tasks essential to the loan modification process, while delivering exceptional client service to facilitate a smooth experience.

Tax Associates - Queens, NY

Office Administrator Aug 2011 - Dec 2017

• Managed daily office operations to maintain a consistent and professional environment.

• Delivered prompt and confidential customer service, addressing inquiries through phone and in-person interactions.

• Prepared and filed tax returns for federal, state, and city jurisdictions using Ultra Tax Software, ensuring accuracy and compliance.

• Conducted thorough data entry of client tax documents and handled communications with the IRS and state tax departments regarding audits and inquiries. NPIC - Berbice

Sales Representative Jul 2007 - Aug 2007

• Successfully engaged with potential clients to articulate product value and service benefits, addressing inquiries and clarifying pricing to enhance customer understanding and support informed purchasing decisions.

• Accurately captured and recorded essential customer information and order details, ensuring efficient transaction processing and maintaining a reliable database for future reference.

EDUCATION New Amsterdam Secondary School - Berbice High school diploma

Sep 2013

CUNY Borough of Manhattan Community College - New

York, NY

Some College in Accounting

Dec 2012

John Adams High School - Queens County, NY

High school diploma

Jun 2008

SKILLS Office Experience • Data Entry • Microsoft Office • Problem Management • Phone Etiquette • Insurance Sales • Organizational Skills • Tax Experience • Office Management

• Accounting • Customer Service • Computer Literacy • Computer Skills • Time Management

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