Los Angeles Customer Service

Theresa Contreras

***** ****** **., ********** ** 90706 562-***-****

**************@*****.***

Contracting Specialist seeking an opportunity to grow and learn within the Space Force, Los Angeles AFB, El Segundo, CA

Strengths Include:

Detailed-oriented and high level of accuracy

Works independently and with Teams

Strong organizational and clerical skills

Excellence in customer service

Chosen by management to perform special projects

Trusted with controlling confidential paperwork

Ability to prioritize and balance workload

Outstanding problem identification and resolution

Motivated to get along well with others and exceed expectations

EDUCATION

Bachelors, Business Management, June 2007

EXPERIENCE

Department of Defense

Contract Specialist – Los Angeles Air Force Base, SSC AC/PKO - 6/2022 – Present, Full Time 40 Hours per week

Assists requiring activities by serving as a member of acquisition planning teams. Aids requiring activities in performing market research, reviewing Specifications and Statement of Work, and approving acquisition milestone plans. Ensures Specification and Statement of Work are prepared in a manner which adequately describes the Government’s requirements without restricting competition. Advises technical personnel as to inadequate ambiguous or vague specifications to avoid Government liability. Performs a complete review of recommended sole-source requirements and conducts necessary market analyses to test the noncompetitive assumptions of requisitions. Recommends the appropriate method of procurement (e.g., simplified acquisition procedures, seal-bidding, negotiation, etc.). Advertises all applicable requirement and prepares the solicitation document using agency contract writing systems for issuance, ensuring regulatory and legal sufficiency, and promoting maximum competition. Conducts public bid openings, reviews bids, and determines responsiveness and responsibility of low bidder in accordance with applicable regulatory requirements when using sealed bidding. Conducts cost and/or price analysis of offeror’s proposals and considers all information in developing an overall pricing negotiation strategy. Serves as contract administrator on awarded contracts. Resolves problems of delivery, production, quality, inspection, and other pertinent matters. Administers payment provisions of the contract for partial payments, progress, and final payments. Utilizes electronic systems for contract writing, contract management, contract reporting, financial management, in accordance with Agency policies. Performs other duties as assigned.

Prepare and issue solicitation documents selecting appropriate clauses, ensuring clear and complete specifications, including packing and delivery requirement or other routine supplemental stipulation.

Perform complex market research and evaluate customer requires with available methods of contracting considering mandatory contract.

Perform post-award administration and management of contracts and orders to ensure contractor performance is satisfactory. Work with both program personnel and the contractor to address their needs and concerns during performance. Report as needed on contract status.

Actively monitor contract performance.

Ability to monitor contract performance though telephone, and/or MS Teams conversations, correspondence, site visits, labor checks, inspection, progress reports, and analysis of contractor metrics, for compliance with performance standards, applicable law, delivery schedules, payment provisions, inspections, progress reports, and other requirements stated in the contract.

Resolve issues and make business judgements regarding contract administration and negotiation using the Federal Acquisition Regulations (FAR) to ensure decisions are in the best interest of the Government. Assist fellow Contract Specialists in interpreting policies procedures, FAR and technical requirement of the contract.

Help to ensure delivery, quality assurance, acceptance and payment for goods and services is being done in a timely and proper manner and take action to address any problems.

Department of Defense

Contract Specialist – Los Angeles Air Force Base, SMC/GPK 2/2017 – 5/2022, Full Time 40 Hours per week

Conducts cost and/or price analysis of offeror’s proposals and considers all information in developing an overall pricing negotiation strategy. Serves as contract administrator on awarded contracts. Resolves problems of delivery, production, quality, inspection, and other pertinent matters. Administers payment provisions of the contract for partial payments, progress, and final payments. Utilizes electronic systems for contract writing, contract management, contract reporting, financial management, in accordance with Agency policies. Performs other duties as assigned.

Prepare and issue solicitation documents selecting appropriate clauses, ensuring clear and complete specifications, including packing and delivery requirement or other routine supplemental stipulation.

Actively monitor contract performance.

Ability to monitor contract performance though telephone conversations, correspondence, progress reports, and analysis of contractor metrics, for compliance with performance standards, applicable law, delivery schedules, payment provisions, inspections, progress reports, and other requirements stated in the contract.

Foreign Military Sales (FMS) Funding may be funded by country national funds or U.S. Government funds. Funds never runs out. Under FMS, the U.S. Government and a foreign government enter into a government-to-government agreement called a Letter of Offer and Acceptance (LOA). Funding may be funded by country national funds or U.S. Government funds. Funds never runs out.

Performs pre-award/award procedures, review purchase request in accordance with the Federal Acquisition Regulation (FAR), Defense Federal Acquisition Regulation Supplement (DFARS) on non-commercial items, Foreign Military Sales.

Issued incremental funding modifications, issue changes modifications, exercised options, and other administrative duties.

Department of Defense

Contract Specialist – Los Angeles Air Force Base, SMC/PKE 2/2008 – 2/2017, Full Time 40 Hours per week

Assists requiring activities by serving as a member of acquisition planning teams. Aids requiring activities in performing market research, reviewing Specifications and Statement of Work, and approving acquisition milestone plans. Ensures Specification and Statement of Work are prepared in a manner which adequately describes the Government’s requirements without restricting competition. Advises technical personnel as to inadequate ambiguous or vague specifications to avoid Government liability. Performs a complete review of recommended sole-source requirements and conducts necessary market analyses to test the noncompetitive assumptions of requisitions. Recommends the appropriate method of procurement (e.g., simplified acquisition procedures, seal-bidding, negotiation, etc.). Advertises all applicable requirement and prepares the solicitation document using agency contract writing systems for issuance, ensuring regulatory and legal sufficiency, and promoting maximum competition. Conducts public bid openings, reviews bids, and determines responsiveness and responsibility of low bidder in accordance with applicable regulatory requirements when using sealed bidding. Conducts cost and/or price analysis of offeror’s proposals and considers all information in developing an overall pricing negotiation strategy. Serves as contract administrator on awarded contracts. Resolves problems of delivery, production, quality, inspection, and other pertinent matters. Administers payment provisions of the contract for partial payments, progress, and final payments. Utilizes electronic systems for contract writing, contract management, contract reporting, financial management, in accordance with Agency policies. Performs other duties as assigned.

Prepare and issue solicitation documents selecting appropriate clauses, ensuring clear and complete specifications, including packing and delivery requirement or other routine supplemental stipulation.

Actively monitor contract performance.

Ability to monitor contract performance though telephone conversations, correspondence, site visits, inspection, progress reports, and analysis of contractor metrics, for compliance with performance standards, applicable law, delivery schedules, payment provisions, inspections, progress reports, and other requirements stated in the contract.

Department of Defense

Procurement Technician – Los Angeles Air Force Base, SMC/SYK 10/1996 – 02/2008, Full Time 40 Hours per week

Responsible for all accounting and administrative functions for the Contracts department: Prepared and drafted variety of documents, data, and files, such as: general correspondence, letters, reports, forms, memos, messages, charts, technical papers, tracking’s suspense, staff summary sheets. Established and maintained the administrative and technical files. Directly support the Chief of Contracting and 10 Procurement Contracting Officers (PCO), interfaced at all levels of management chain. Significant experience in planning, developing, coordinating, and implementing policies and procedures related to contract procurement. Monitor and responsible for contract closeout actions. Interface with DCMA and DCAA (Audit). Responsible for and managed Individual Contracting Report (DD350) for the division. Knowledge of Federal Acquisition Regulations (FAR) and its supplements; the use of mandatory schedules or ordering and documentation procedures for routine purchase to ensure regulatory compliance throughout the purchasing process. Extensive experience in procurement of supplies and services by informal negotiation procedures through Request for Quotation (RFQ) procedures. Initiated contractual actions below the Simplified Acquisition Threshold (SAT) using the Government Wide Purchase Card. Effortlessly responds to routine inquires on contracts and non-contracts matters.

Federal Express Ground (FedEx Ground)

Package Handler 09/2017 – Present, Part Time 20 Hours per week

Load and unload package for shift of approximately 2 – 4 hours in a fast-paced environment. Package Handlers are responsible for warehouse duties including: the physical loading, unloading and/or sorting of packages of varying sizes and weights by hand, including lifting, pushing, pulling, carrying, scanning, placing packages, as well as physical bending, twisting, kneeling and etc. Package Handler compiles, scans, seals, and loads various packages before they're delivered. Their main duties include placing items into packages, confirming packaging labels, and lifting and loading heavy packages into trucks. (SWAK) – Scan, Weigh, and Key packages for relabeling. Custom packaging specially by a customer. Help design custom shipping packaging, including specific dimensions and packaging materials. Prepares packages for delivery using scanners, handheld printers, and packing materials. Adheres to all warehouse safety guidelines. Reports any issues to the warehouse manager.

Loaded products weighing up to 25-100 pounds onto trailers for delivery

Processed 100-200 packages per minute

Sorted cargo before loading and unloading

Sorts packages and stacks them on pallets

Adhered to all requirements and regulations for interstate HAZMAT carriers

Cleaned and maintained the warehouse in compliance with OSHA standards

Stocked, staged, and transported goods

Loaded and unloaded cargo

Hospital Home Healthcare

File Clerk/Data Entry - 5/1990 – 1/1993, Part Time 15 – 20 Hours per week

Healthcare Data Entry includes patient records, medication records, instrumental records, patient data entry, medical diagnosis, healthcare companies, hospitals, clinics, pharmaceutical enterprises, and doctors. Receive and register invoices, forms, records, and other documents for data entry. Input data into computerized databases, spreadsheets or other templates using a keyboard, mouse, and other data entry tools.

Collecting data and inputting information into databases

Reviewing records for accuracy

Performing regular backups of information to ensure data preservation

Retrieving records and electronic files from the database

Organizes and archives records and documents

Make copies of paperwork and distributes as needed

Retrieves data and files for other departments and personnel

Uses alphabetical and numerical systems to organize paper and electric records documents

Looks for ways to improve filing systems and designs forms and templates for data entry

Types and performs data entry

Checks and corrects documentation and placement of previously filed documents

COMPUTER SKILLS

Standard Procurement System/Procurement Desktop-Defense (PD2)

Cowrite

CON-IT

Microsoft Access – Beginner

Microsoft Excel – Advanced

Microsoft Outlook – Advanced

Microsoft Word – Expert

VOLUNTEER WORK EXPERIENCE

Habitat for Humanity – Construction – skill crew leader, working with other volunteers– 2009 – Present

Mama Liz Thanksgiving Dinner– Preparing and serving Thanksgiving Dinner to Hermosa Beach Community – 2009 - Present

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