Quality Control Customer Service
Resume:
Keisha Catina Graves
**** * *** ****** ** Apt Z, Greensboro, 27406, NC (US)
**************@*****.***
PROFESSIONAL SUMMARY
Keisha Catina Graves is my name, and **************@*****.*** is my email address. Among my strong points are my diligence, dependability, honesty, and excellent communication skills. A portion of my experience is knowledgeable. The Quality Control Inspector is proficient in establishing and preserving quality control procedures. A proven track record of lowering non-conformities and material waste. resolute in concluding assessments and suggesting remedial measures. EMPLOYMENT HISTORY
Quality Control Inspector, Guy O Neill
• Inspects baby wipes materials for
small defects
Jun. 2023 - Present
Reidsville, North Caroliona
QA Lead/ Customer Service Rep, Armor express
• Inspects military garments for
small minor defects
• Control labels for military
garments such as ballistics
• File invoices
Feb. 2015 - Jan. 2022
Eden, North Carolina
Mar. 2001 - Aug. 2010 Customer Service Representative, VF corporation Reidsville, North Carolina
• Handles calls about shipping
orders
• Managed customer calls efficiently
in fast-paced call center
environment.
Customer Service Representative, New Filicas
• Collaborated with colleagues and
co-workers to deliver quality
customer experience.
• Answered inbound calls to handle
various concerns, set
appointments and close sales.
Jan. 1994 - Nov. 2000
Reidsville, North Carolina
EDUCATION
High School Diploma
• Reidsville Senior High, Reidsville, North Carolina Jun. 1992
In Process :Business Management
• Bryant and Stratton College, Buffalo, NY, New York In Process:Medical Office Administration
• Rockingham Community College, Wentworth, North Carolina QC planning
Materials Testing
SKILLS
Expert
Expert
Error reduction
Non-conformance reporting
Communication
Typing Skills
Expert
Expert
Expert
Expert
Contact this candidate